Sciensus - Cancer Services  Opiniones 

372
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Friendly, understandable nurses and staff. The experience and treatment ran smoothly and the communication between all parties was professional and helped at a very stressful time. It was nice to ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have regular home visits for cancer treatment. There are 2 visits each month, 1 to take a blood sample, which is then collected for testing. The 2nd is to deliver my medication, provided my results... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always contact me in good time for medication delivery. Driver comes in expected time slot. Nurse arranged suitable time for injection and have been accommodating when things have clashed with other c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having a nurse come to my house to give me my treatment has been a game changer. It has taken the stress out of travelling to the hospital and having to wait for treatment. I get a text the day bef... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Centro de tratamiento del cáncer

Escrito por la empresa

Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We’re the UK’s leading provider of cancer treatments at home, supporting patients and their families. Our team of specialist cancer nurses, clinical nurse specialists and practice development nurses bring systemic anticancer therapies (SACT), including chemotherapy, to thousands of patients every month, and they’ll be right by your side, every step of the way.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

372 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(372)

88 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Unprofessional...

Really inconvenient you have to write off a whole day to fit in with their delivery schedule. This week called and sent 2 emails to reschedule a delivery and have been ignored. Now run out of life saving cancer meds. They cannot be trusted with such a vital role. Will be reporting them and seeking an alternate method of getting my prescription.
Already contacted pt etc. Why dont you know? Totally uninterested.

25 de julio de 2026
Opinión espontánea
Logotipo de Sciensus - Cancer Services

Respuesta de Sciensus - Cancer Services

Thank you for taking the time to provide this feedback. I'm sorry to hear that things went wrong with your delivery. We'd like to look into this in more detail but need some additional information to locate your account. Can you please email us at ptcomms@sciensus.com? Thank you, Marie

Valorada con 5 estrellas sobre 5

Friendly and professional

Friendly, understandable nurses and staff. The experience and treatment ran smoothly and the communication between all parties was professional and helped at a very stressful time. It was nice to have professional support at home over a long period of time. Thank you.

17 de julio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you for taking the time to leave this feedback. It means so much to our team to know that they are helping patients during a difficult period. We're pleased that you found the service ran smoothly. Thanks, Claire

Valorada con 4 estrellas sobre 5
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Respuesta de Sciensus - Cancer Services

Thank you so much for your feedback. We're so pleased that your experience has been positive and that you're finding our team to be kind and professional. Thanks, Claire

Valorada con 4 estrellas sobre 5

Good service

When you need a product delivered to you this sorted out straight away.
The only thing I would like is the nurse to call me on the day they are coming to administer my injection.

3 de julio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you for sharing your feedback, and it's good hear that deliveries have gone well. I'll be sure to pass on your point about the nurse calling on the day to confirm the appointment. Thanks, Claire

Valorada con 5 estrellas sobre 5

Jerry was lovely

Jerry was lovely

8 de julio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you so much for taking the time to share this feedback. I'll be sure to pass this on to Jerry; it will mean so much. Thanks, Claire

Valorada con 4 estrellas sobre 5

Nurses are very caring and never make…

Nurses are very caring and never make you feel rushed…. Always just lovely.

6 de julio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you for taking the time to leave this review. Our nurses care deeply about our patients and it's lovely to hear that has been your experience. Thanks, Claire

Valorada con 5 estrellas sobre 5

App works well -Telephone operators…

App works well -Telephone operators knowledgeable and friendly

3 de julio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you for taking the time to leave this feedback. So pleased your interactions with our team have been positive. Thanks, Claire

Valorada con 5 estrellas sobre 5

Provide a good service

Always contact me in good time for medication delivery. Driver comes in expected time slot. Nurse arranged suitable time for injection and have been accommodating when things have clashed with other commitments.

1 de julio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you for taking the time to leave this review. It's great to hear that your experience of the service - from the delivery to the drivers to the nurse visits - have been positive. Thanks, Claire

Valorada con 5 estrellas sobre 5

All is good 1

1 de julio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you for taking the time to leave this feedback. So pleased your experience with the service has been positive. Thanks, Claire

Valorada con 5 estrellas sobre 5

Easy and stress free ordering,and good…

Easy and stress free ordering,and good delivery information

7 de julio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you for sharing this feedback. We're pleased that you've found the ordering and delivery information easy and stress free. Thanks, Claire

Valorada con 5 estrellas sobre 5

Always a great service on the App and…

Always a great service on the App and fantastic nurses who visit me each month.

2 de julio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you so much for taking the time to share your experience. It's great to hear that the app and nurse visits have been positive and helpful. Thanks, Claire

Valorada con 5 estrellas sobre 5

Caring nurses

Caring nurses who arrive at the scheduled time. Flexible delivery times for medication.

8 de julio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you for your feedback. We're so pleased that the service is working well for you and that the care the nurses provide has been positive. Thanks, Claire

Valorada con 5 estrellas sobre 5

Great staff

8 de julio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you for taking the time to leave this feedback. So pleased your interactions with our team have been positive. Thanks, Claire

Valorada con 4 estrellas sobre 5

Nurses are excellent and delivery of…

Nurses are excellent and delivery of injections very prompt. Would just say I am awaiting an injection package for the end this month but I believe you have waiting on the hospital to approve prescription.

14 de julio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you for your feedback on our nurses and delivery service - it's great to hear that it's been going well. Hopefully everything is confirmed soon with your next delivery but do email ptcomms@sciensus.com if you need to chase up the prescription. Thanks, Claire

Valorada con 5 estrellas sobre 5

Good communication

Good communication, given a delivery slot and always make sure I’ve enough medication
The nurses are wonderful and make an uncomfortable process manageable

14 de julio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you so much for sharing your experience. It means so much to know that the nurses and the service have been helpful. Thanks, Claire

Valorada con 5 estrellas sobre 5

On time

On time
Respectful
Great communication

11 de julio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you so much for taking the time to leave this feedback. It's good to hear that your experience has been positive. Thanks, Claire

Valorada con 5 estrellas sobre 5

Professional and caring service

Professional and caring service. The nurses are all experienced, kind, polite and professional. They were all great, we were especially impressed with Irvin.
Would recommend.

25 de junio de 2026
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Respuesta de Sciensus - Cancer Services

Thank you for taking the time to share this feedback. We're so pleased that your experience has been positive throughout. We'll pass on your kind words to Irvin - that will mean so much. Thanks again, Marie

Valorada con 5 estrellas sobre 5

Communication good

Communication good, delivery prompt staff perfect and professional

5 de mayo de 2026
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Respuesta de Sciensus - Cancer Services

Hello, thank you for taking the time the leave us this review. We're pleased to hear that our team have been delivering a good service for you. Thanks, Claire

Valorada con 5 estrellas sobre 5

I find this service very helpful for my…

I find this service very helpful for my on going herceptin injection. The nurses are always here with in the specified time. I have seen three nurses so far, Donna, Sharon and Amy and I have had excellent treatment.

7 de mayo de 2026
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Respuesta de Sciensus - Cancer Services

Thank you so much for your feedback. We'll pass this along to the nursing team - it will mean so much to them to hear that they've been helpful. Thanks, Marie

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