Scofi Energy Opiniones 

231
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A company who says what they are going to do and does it. Organised, kept me fully informed, friendly and professional and good value. Thank you.

Valorada con 5 estrellas sobre 5

We had our combi boiler fitted a year ago, they have been amazing since we first contacted for a quote, Scott came to make the quote, listened to what we wanted, gave advice, no hard sell, we decided... Ver más

Valorada con 5 estrellas sobre 5

Excellent performance by Scifo. Turned up on an emergency call out and arranged replacement combi and installation for the next day. All installed with great efficiency and neatness. Can't recomend us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Received a competitive quote from company for the most suitable boiler. On the day of installation (weather was dreadful) the engineer turned up bang on time. More work was required than envisaged, bu... Ver más

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Información sobre la empresa

  1. Fontanero

Escrito por la empresa

Scofi Energy is a family-run plumbing business, taking care of all of your plumbing requirements. Our team's focus is on quality & reliability aiming to offer a professional service that caters to & meets all your needs.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

231 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(231)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Boiler replaced.

A very good company to use if you need a boiler replaced. Scott gave us a price for 2 different boilers. We accepted one and Joe installed the boiler the next day. He was a polite, very fast, clean worker who made sure we were completely happy with his work before he left.

1 de diciembre de 2024
Opinión espontánea
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Respuesta de Scofi Energy

This feedback has been passed to Joe, who is delighted. Thank you for trusting with your order.

Valorada con 5 estrellas sobre 5

Scott

Scott , team and Mags have all been wonderful over a very stressful 9 days for me and them ! No heating or hot water and Scott tried to rectify by changing various parts . At each visit ( numerous over the nine days ) Scott , Joe and Jack remained committed to finding and rectifying the fault … conscientious and all reassuring me that they’d find and rectify the fault . Today was successful and I am warm and cosy . Thank you so very much Scott and team

19 de noviembre de 2024
Opinión espontánea
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Respuesta de Scofi Energy

This is wonderful feedback,thank you for taking the time to give it. It's been fed back to Scott, Joe & Jack who were delighted that we got there in the end & your happy.

Valorada con 5 estrellas sobre 5

New Boiler Installation

From first contact to completion of work Scofi have been awesome. Their quotation system is slick and easy to edit, finalise and approve. Everyone involved was very professional, helpful and easy to get along with. New boiler installation was completed recently and the work is of a very high standard. What was a mess of older plumbing and wiring is now a seamless and clean install. Highly recommend this company and will be using them again, in future.

6 de noviembre de 2024
Opinión espontánea
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Respuesta de Scofi Energy

Great review thank you. We are really pleased you are happy and to see you in future.

Valorada con 1 estrellas sobre 5

Unsafe Installation

Scofi installed a new boiler for me back in October 2021. I have refrained from writing a review until now as, despite it not being a positive experience, I was giving them the benefit of the doubt on various issues that have occurred since. However, following an annual boiler service carried out recently (by another company), the boiler installation was classed as unsafe, turned off and a “Danger - Safety Warning - Do Not Use” sticker put on it. Today I had an engineer from Gas Safe Register visit (on my request) to inspect the installation who has confirmed the installation is unsafe and stuck his own “Danger - Safety Warning - Do Not Use” sticker on it. Scott the owner of the Scofi was invited to attend and did so. He admitted that the installation was incorrect and not once apologised. This was the same (no apology) when they installed the wrong wattage boiler on day one (instead blaming their supplier). Needless to say I do not recommend this company. They have nice glossy brochures stating their vision “to deliver our customers an outstanding service that focuses on quality, honesty, value for money and customer satisfaction”. Sadly this has not been my experience.

6 de noviembre de 2024
Opinión espontánea
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Respuesta de Scofi Energy

I'm gutted this has not been your experience, my aim is to provide that for every customer. It was good to speak to you and understand why you have lost confidence. Although the correct flue was supplied and fitted, it had not been fitted in line with regulations. The engineer who completed your installation 3 years ago no longer works here but I take full responsibility for his mistake and sincerely apologise. Thank you for taking the time to give this vital feedback which I have taken onboard and learnt from moving forward.

Valorada con 5 estrellas sobre 5

Scott & his team juggled their…

Scott & his team juggled their appointments so that my boiler could be fitted within days, which was excellent!

26 de octubre de 2024
Opinión espontánea
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Respuesta de Scofi Energy

Thank you so much for taking the time to leave your feedback and for trusting us with your order

Valorada con 5 estrellas sobre 5

Well experience

Well experience. Polite. Job done to high expectations. Very happy customer

12 de agosto de 2024
Opinión espontánea
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Respuesta de Scofi Energy

We are delighted you are happy, thank you for trusting us with your order

Valorada con 5 estrellas sobre 5

New boiler

Excellent prompt advice and service; all very efficient; quality of work was excellent

10 de octubre de 2024
Opinión espontánea
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Respuesta de Scofi Energy

Thank you so much for taking the time to leave your feedback and for trusting us with your order. We are delighted you are pleased

Valorada con 5 estrellas sobre 5

Always so happy with the service from…

Always so happy with the service from Scofi. We’ve used them for a number of years with jobs ranging from small tweaks to new boilers / radiators. Engineers are all very helpful and do a great job and easy to have around. Would very highly recommend.

3 de octubre de 2024
Opinión espontánea
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Respuesta de Scofi Energy

What fantastic feedback . Thank you so much for taking the time and for continuing to trust us with your work.

Valorada con 5 estrellas sobre 5

Clean and tidy and went above and beyond requirements.

HI, Scott came to see us really quickly. As we have an elderly person living with us, he changed his schedule to ensure we were not without heating for longer than a couple of days (over the weekend actually). He and Jack were both very pleasant and polite and cleaned up perfectly behind themselves.
I would recommend them to other households with pleasure.

30 de septiembre de 2024
Opinión espontánea
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Respuesta de Scofi Energy

Your fantastic feedback has been passed to Scott and Jack who are both really pleased that you are. Thank you so much for taking the time and for trusting us with your order

Valorada con 5 estrellas sobre 5

A thoroughly professional and efficient service

A thoroughly professional and efficient service from start to completion. My engineer Harry who fitted my new boiler was pleasant and talked me through any aspect I enquired about with patience. He was punctual and tidy and was knowledgeable and friendly.
I would have no hesitation in recommending this company for future work.

18 de septiembre de 2024
Opinión espontánea
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Respuesta de Scofi Energy

Your fantastic feedback has been passed to Harry who's really pleased that you are. Thank you so much for taking the time to feedback and for trusting us with your order.

Valorada con 5 estrellas sobre 5

Thank you to jake and mags at scofi i…

Thank you to jake and mags at scofi i had to have a replacement toilet because of someone else doing bad work jake went out of his way to try and mend it but he couldnt so i ordered one from screwfix and he was so good he went and picked it up for me and fitted the price was good aswell .Will be using this company again thank you again.

16 de septiembre de 2024
Opinión espontánea
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Respuesta de Scofi Energy

Your fantastic feedback has been passed to Jake & Mags who are chuffed that you are happy. Thank you so much for taking the time to review and for trusting us with your order

Valorada con 5 estrellas sobre 5

Speed!

Speed!! I’d gone 3 weeks without a boiler!!!after speaking to Scott, same day came to look, 2 days later got a quote, when I accepted quote, job was done my the lovely Harry within 4/5 days, left my house clean and tidy!! You’d never know he’d been here, any future problems they are the ones I’ll call, many thanks as well to mags!! Lovely lady who kept me informed

10 de septiembre de 2024
Opinión espontánea
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Respuesta de Scofi Energy

Thank you Anne, we have passed your feedback to Scott, Harry & Mags who are all delighted that you are pleased. Thank you.

Valorada con 5 estrellas sobre 5

New boiler instilation

Harry who came to fit our new boiler was a very professional man. He did a fantastic job in fitting our new boiler and nothing was too much trouble for him. And explained in depth on how the new boiler works.

6 de septiembre de 2024
Opinión espontánea
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Respuesta de Scofi Energy

Your fantastic feedback has been passed to Harry who's really pleased that you are. Thank you so much for taking the time and for trusting us with your order

Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish. Arrived on time to look at what was need3d for estimate. Estimate received within 24 hours. I asked if I could change the make of boiler quoted for as the one I thought about was a little cheaper. There was no argument just a revised estimate which I thought was fair for the work and items involved. The installation was booked for 3 working days later giving me a time for the engineer, Harry, to arrive and estimated time need3d to complete the work. Received a text from Harry 30 minutes before arrival which gave us time to sort ourselves out. Harry arrived and started work taking out the old boiler straight away. He was very tidy in both his work and appearance and apart from a quick lunch break worked until he'd completed the install. He left the premises tider than he found it 😆 🤣. Very impressed and would have no hesitation in recommending this company in the future. Great service from start to finish.

2 de septiembre de 2024
Opinión espontánea
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Respuesta de Scofi Energy

Thank you so much for both trusting us with your order but also taking the time to give such positive feedback. It is great for your engineers to know how their customers feel and with what you've said Harry is delighted.

Valorada con 5 estrellas sobre 5

Not going to write an epic.

Not going to write an epic, just to say, amazing service, value for money, Installation engineer Harry was brilliant, Mags and Lucy in the office, a pleasure to deal with, just the whole package was excellent, wouldn't hesitate to recommend this company, Thanks again Antony Fay..Horsham..

12 de agosto de 2024
Opinión espontánea
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Respuesta de Scofi Energy

This is a great review Antony, thank you. We are delighted you are pleased with the service, thank you for trusting us with your order & for taking the time to review

Valorada con 5 estrellas sobre 5

Great service from beginning

Great service from beginning , Would recommend this company. Kind helpful, hardworking enginers. Very pleased with the boiler change.

25 de julio de 2024
Opinión espontánea
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Respuesta de Scofi Energy

This is a great review. Thank you for trusting us with your order & for taking the time to review

Valorada con 5 estrellas sobre 5

My boiler worries are over


I wanted a new boiler for quite some time but after observing the disasters two of my neighbours encountered I was hesitant to start the process.
However, it had to be done and I was lucky to come across 'Scofi' Plumbing and Heating.
Scott gave me a choice of boilers I could install with honest explanations. I knew I could trust him.
Richard and Jake, the engineers, were punctual and worked hard both days without a break.
They were professional, efficient and on top of that cheerful. It was a pleasure to see them harmonise as a team to make the job run smoothly.
I have no hesitation in recommending 'Scofi Plumbing and Heating.

29 de julio de 2024
Opinión espontánea
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Respuesta de Scofi Energy

Thank you for taking the time to review. Richard & Jake are delighted you are pleased with the service and thank you for trusting us with your order & for taking the time to review

Valorada con 5 estrellas sobre 5

You're in safe hands!

Great comms, price, and a very well-run team. Even when there were issues, they were quickly resolved. You're not working with just a good company, but with people who take accountability and responsibility. Lucy, Mags, were great to organise various appointments, ordering of parts, etc. Harry, who fitted our new boiler was exceptional - very tidy, conscientious, keeping me in the loop as the job progressed, with a final walk-through of the work done, follow-up activities, etc. All of this done in a single day.

18 de julio de 2024
Opinión espontánea
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Respuesta de Scofi Energy

What a fabulous review. Thank you. We are delighted you are pleased with the service and thank you for trusting us with your order & for taking the time to feedback

Valorada con 5 estrellas sobre 5

Very friendly company

Very friendly company, efficient and would recommend to anyone!
Jake was our engineer and he was awesome!

17 de julio de 2024
Opinión espontánea
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Respuesta de Scofi Energy

Thank you for taking the time to write this great review & trusting us with your order. Jake is delighted.

Valorada con 5 estrellas sobre 5

Fitting a new Boiler

From my estimate and excepting the quote to having my new boiler fitted I had excellent service, and the boiler fitter was very polite and helpful and cleaned up after could not fault his work

12 de julio de 2024
Opinión espontánea
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Respuesta de Scofi Energy

This is a great review. We are delighted you are pleased with the service and thank you for trusting us with your order & for taking the time to review

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