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Scratch72 Opiniones 278

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TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First time using Scratch72. Very easy to order online. Husband very pleased with Winter trousers and a great price. Delighted with free delivery via Royal Mail for orders over £30. Live in Northern Ir... Ver más

Valorada con 5 estrellas sobre 5

I had been searching for xxl golf polo shirts without success until I found Scratch 72 I ordered 2 different colours they arrived 2 days later and are perfect. They were also cheaper than anywhere el... Ver más

Valorada con 5 estrellas sobre 5

Never heard of this company until it came up whilst looking for golf shorts for my husband. They had exactly what he wanted, in fact choice in his size was brilliant, something that is unusual! So wit... Ver más

Valorada con 5 estrellas sobre 5

Best price for my footjoy hydro pro waterproof trousers, despatched super quick on perfect packaging. I love the waterproofs which I needed last Saturday.... Scratch 72 had a reassuring profile on t... Ver más

Información sobre la empresa

Escrito por la empresa

At Scratch72, we believe that golfers should look as good as they play. As leading golf apparel suppliers on the South Coast, we aim to provide exceptional products and service to all of our customers. From golf clothes for men to premium golf bags, our store is stocked with hand-selected products at affordable prices. The brands we supply include adidas, Under Armour, FootJoy, Titleist and many more! Whether you are looking for shirts, shorts, knitwear or accessories, we have a product to suit your needs. Browse our product categories to find the perfect product.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

278 opiniones

5 estrellas
4 estrellas
3 estrellas
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1 estrella

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Valorada con 1 estrellas sobre 5

Very disappointed...

I have no problem with the delivery of the product but I'm finding it difficult to believe the product received is a genuine Footjoy pair of golf shoes. When comparing with a previous pair of Footjoy of same price the quality and comfort is so poor. To be fair the grip and sole work effectively but the foot housing is terrible. No support of the foot. Very cheap feel, and there are few holes for the laces to go through to provide support. Will be communicating with Footjoy too regarding this product. Feel like I've been deceived and ripped off.

23 de julio de 2024
Opinión espontánea
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Respuesta de Scratch72

Hi Robin

Sorry that you are not happy with the shoes that you received, however we are shocked to receive a review like this. Firstly due to the fact that you have not tried to reach out to us first so that we can put this right for you, we also offer returns so if you are not happy with an item you are welcome to return it for a full refund which is still available to you as long as the shoes are unworn and in a new condition.
These are also 100% genuine Footjoy golf shoes, we have been a Footjoy partner for over 40 years, and an authorised online retailer for over 10 years and we do not sell any counterfeit products.
I have had a look at your order and the shoes that you purchased are the e-comfort which is Footjoy’s entry level golf shoe which is offered at a very affordable price point of £59.00, obviously you cannot expect tour level support and finest Italian leather at this price as it is currently one of the cheapest golf shoes on the market. That is not to say however that this is a poor golf shoe we. have currently sold over 1000 of this model and until this moment in time have received no complaints of this nature.
You have also commented on the number of lace holes in the shoes, I assume that you looked at the pictures of what you were buying before placing your order and I can assure you that the shoes are exactly as shown in the pictures.
I have also clicked on your trustpilot account and was very interested to find that you have only ever left three reviews all of which regarding golf shoes that you weren’t happy with I would recommend that someone with your obviously high standards should probably shop for your shoes in store.

Regards
Stuart

Valorada con 5 estrellas sobre 5

Winter Shoe Purchase

Came across a pair of winter golf shoes on Insta, googled them and found my size at Scratch 72, easy to order, delivery very quick, overall a very good experience. Would use agin for gollf gear

3 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still not received my order which was…

Still not received my order which was ordered over a week ago now…

After I left this review all of a sudden my item has now been dispatched and “Stuart” replied to my review saying he looked into and it had been delivered, please go make lies up “Stuart” but thank you for addressing the situation quickly. Much appreciated.

1 de junio de 2024
Opinión espontánea
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Respuesta de Scratch72

HI Warren,
I have just looked into the tracking which shows that your item was delivered on the 5th at 14:09 the delivery scan is right on your doorstep and your front door is visible in the picture and open.

On top of this I have an email from you dated the 5th of June at 16:50 saying:
"I’ve received an order today but I’m not happy with the fit or style in person, it just doesn’t suit me at all.
Can I have a return info sent to me please?"

This was replied to the following morning giving you all of the return information. I am not sure what you are trying to achieve with your review as you obviously have the item.

Regards
Stuart

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