Estate Farm Office, West Lane, Kemble, Cirencester, GL7 6AB Gloucestershire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
****To All Our Existing and Potential New Customers**** For general enquiries Please visit our website – www.screen4.org – which contains an extensive range of information relating to all aspects of our testing process and will answer all general enquiries. Please be aware that our contact channels are experiencing a high volume of interest which is affecting our current wait times. Please only contact us if you have an urgent issue that cannot be resolved using our website. Kind Regards Screen4 Customer Service Team
Estate Farm Office, West Lane, Kemble, Cirencester, GL7 6AB, Gloucestershire, Reino Unido
I had a clinician performed PCR, and the rest itself is fine. The clinician was efficient, friendly and helpful. But the '24hr test' is 24 hours from when the lab receives the sample. My sample, collected at 3:30, wasn't recieved by the lab until nearly 12:30 the next day. That's far too long and makes makes it near 48 hours. If you need your test turned around quickly, look elsewhere.
Jamie provided excellent, detailed advice. Extremely helpful in these stressful times.
Respuesta de Screen4 - Cirencester Clinic
Good Morning Tony,
Thank you for leaving a review of your experience of Screen4.
We really appreciate you highlighting the service you have had from our Fantastic Customer Service Team Member Jamie and the time you have taken to review our service and hope you choose to use us again in the future.
Kind Regards
Sophie
We had a problem depositing our PCR tests prior to our family holiday and were very stressed about them not getting to the lab in time. Sophie was absolutely amazing. She calmed me down, ascertained how best to fix the issue and even stayed behind after the office had closed to check that the courier had collected our tests. Throughout the day she did exactly what she said she would do and called regularly with updates. Sophie is the epitome of fantastic customer service and Screen 4 are very lucky to have her representing them.
Respuesta de Screen4 - Cirencester Clinic
Good Afternoon Chris,
Thank you for leaving a review of your experience of Screen4.
We really appreciate you highlighting the service you have had from our Fantastic Customer Service Team Member Sophie and the time you have taken to review our service and hope you choose to use us again in the future.
Kind Regards
Jamie
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.
