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Información sobre la empresa

  1. Servicio de limpieza comercial
  2. Servicios de limpieza

Escrito por la empresa

Smart Corporate Solutions Group (SCS Group) is an Australian-owned and operated company offering a portfolio of integrated and bespoke solutions across the country. We provide commercial cleaning and facility services solutions to our clients - integrated, connected, and designed around your needs - delivered by service and industry experts. Going into 2024 and beyond, we are totally focused on improving our client’s facilities, ensuring the health and safety of our employees and the community, and creating a professionally engaging and rewarding experience for our people.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

2 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

I would like to share my recent…

I would like to share my recent experience while subcontracting for a company where a team leader named Emily was responsible for coordinating job assignments. Unfortunately, I encountered several issues during this time that I believe are important to highlight for the benefit of others.

In my experience, the management—particularly under Emily's leadership—demonstrated poor communication and inadequate people management skills. Without receiving any complaints about the performance of my cleaner, we were abruptly asked to resign from the job. There appeared to be a lack of professionalism in how cleaners and subcontractors were treated, at times making us feel undervalued.

Additionally, payments for completed work were significantly delayed, which created financial stress and uncertainty. Timely payment is essential, especially for subcontractors and cleaners who rely on this income to support themselves and their families.

It is important for companies to recognize that their workers are a vital resource and should be treated with fairness and respect.

To those considering working with this company—whether as a cleaner, subcontractor, or client—I encourage you to take these concerns into account before making your decision.

11 de junio de 2025
Opinión espontánea
Logotipo de SCS Group

Respuesta de SCS Group

Hi,

Thank you for sharing your feedback. We’re sorry to hear that your experience subcontracting with us was a disappointing one.

We take matters relating to communication, professionalism and payment seriously, and we recognise the importance of treating our subcontractors with fairness and respect.

While this review relates to a period some time ago, we would like to clarify for readers that this experience is not reflective of our broader approach. We have been operating for over 16 years, working with many long-term subcontractors and clients, and our focus has always been on clear communication, respectful working relationships and reliable payment processes.

Feedback of this nature is reviewed internally and used to strengthen our systems and management practices as the business continues to grow.

Regards
Glyn Davies | CEO SCS Group

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