Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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2,9

Medio

TrustScore: 3 sobre 5

13 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 57% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

What a load of rubbish i pit it…

What a load of rubbish i pit it straight in the bin :
1 doesn't look like the one the pictures
2 rubbish build fell apart
3 didn't clean as says
Don't lose money Don't buy

1 de abril de 2026
Opinión espontánea
Logotipo de Seecion

Respuesta de Seecion

Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@seecion.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.

Valorada con 2 estrellas sobre 5

Cheap and nasty

Two powders arrived, wrong shades, different brands, one with no applicator. Powders do not make you appear like your face has been filtered. They are cheap and nasty. Sent them an email to return for refund at their expense.

24 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

I ordered this gift for my grandson

I ordered this gif my grandson , the product was of good quality and concept great but the product was not as big as expected quiet difficult to handle for any sized hands. The scale of product should advertised correctly

5 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never received the goods I ordered

Never received the goods I ordered, over 2 months ago, they took my money quick enough but I have not received the goods, they do not read or understand my emails asking for either the goods or my money back. Totally rubbish company and I will not be buying from them again

9 de febrero de 2026
Opinión espontánea
Logotipo de Seecion

Respuesta de Seecion

Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@seecion.com . This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.

Valorada con 3 estrellas sobre 5

Excellent Customer Service

Although it took a few weeks for our order to arrive, everything was correct and matched what we requested. The customer service team was exceptional, with fast and helpful responses to our emails.

9 de enero de 2026
Valorada con 1 estrellas sobre 5

Product never received!

Ordered a coat on 4th of October,have never received it.Stay away! I already contacted customer services and they emailed with a different item as sent,either way I never received any items whether correct or incorrect and will not be contacting again.

4 de octubre de 2025
Opinión espontánea
Logotipo de Seecion

Respuesta de Seecion

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your product, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@seecion.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Valorada con 1 estrellas sobre 5

Dreadful customer service and dress comes up Small

After a few more weeks they did get back and had sent out another dress FOC
It is a beautiful dress and I’m glad I can now change the review to a positive Don’t get me wrong the dress is lovely but the sizing is dreadful. I emailed asking to refund or exchange and an email came through saying they’d charge me £3.147 ??? For postage and would send a new dress if that was ok and asked for me to verify
Well I have sent sooooo many emails back saying I will and how do I pay and then nothing back
Have tried so many new emails too but same old message so beginning to think it’s a bot
Avoid unless you want to take a chance that the bloody dress will fit

17 de julio de 2025
Opinión espontánea
Logotipo de Seecion

Respuesta de Seecion

Dear Customer, thank you for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we prioritize your feelings and resolve the issue. We take responsibility for every product. Please send your details to our customer service email address: service@seecion.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Valorada con 1 estrellas sobre 5

Terrible experience

Terrible experience. Items have arrived but incorrect sizing. Have contacted their team numerous times and is a one way conversation, says replied by email but no information in the reply. This has been going on for more than two weeks. Out of pocket. Disgusted with service

24 de abril de 2025
Opinión espontánea

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