SEH BAC - Chelmsford Opiniones 

53
TrustScore: 4.5 sobre 5

4,6

Baynes Place 2, CM1 2QX Chelmsford, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were impressed with our meeting with Mark Heyward who took his time explaining the product for both windows and the glass conservatory roof and the features e.g, locking security, UV light protect... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From start to finish everything went smoothly. Ged sold us our windows and doors. Good price and no pushy sales pitch. Very knowledgeable, patient and personable. The surveyor, Colin, was thorough... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Excellent communication with Sales (Ged Maloney), surveyor and the fitters (Paul & Lee) - very pleased with the job. Paperwork (all emailed) said to pay the balance, on completion, to the fitters and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From showroom to finish we were very impressed with the organisation of the conservatory project. We were given a schedule of works which pretty much stuck to plan this enabled us to get on with our l... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Instalador de doble acristalamiento
  2. Proveedor e instalador de terrazas cubiertas
  3. Tienda de puertas
  4. Proveedor de puertas
  5. Vidriero
  6. Servicio de instalación de ventanas

Sobre SEH BAC - Chelmsford

Escrito por la empresa

Browse Our Windows Browse Our Doors Browse Our Conservatories Browse Our Home Extensions Browse Our Roofline Products Browse Our Cladding

SEH BAC are the leading double-glazing installer serving the South East of England. We are one of the longest-serving home improvement providers in the UK, with 50 years’ experience installing to homes and that, combined with our customer commitment, has seen us build up our exceptional reputation amongst homeowners in Essex, Suffolk and beyond. Our multi-award-winning product range includes high-quality windows, doors, conservatories, orangeries and extensions. We are accredited by the relevant industry bodies and associations, meaning you can buy with confidence and be sure that all our products meet strict security, energy efficiency and quality standards.

As recent winners of ‘Best Showroom’ at the Emplas Best Showroom Awards, and ‘Extension Designer of the Year’ at the Ultraframe Awards, and winners of some of the biggest industry awards in the past, including ‘South-East Company of the Year 2019’ and ‘Installation of the Year,’ you can be sure that we are a locally reputable and expert installer.

10 year guarantee

Great materials, fantastic service.

It’s important to be confident of quality when you invest in a product for your home. Quality is at the heart of everything we do, which is why we ensure all our products are of the very best quality. As well as choosing only the best materials, we also treat them to ensure they look their best and as good as the day they were installed for years to come. We’re so confident about our products that will offer a ten year guarantee. We value our customers and care about our workmanship and good reputation. Under the terms and conditions of this guarantee, we’ll be at your service for the next ten years. This guarantee is transferrable subject to an inspection/administration fee.

Información de contacto

  • Baynes Place 2, CM1 2QX, Chelmsford, England, Reino Unido

  • 0800 666444

4,6

Excelente

TrustScore: 4.5 sobre 5

53 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(53)

200 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The 2 installers Tony and Mike were…

The 2 installers Tony and Mike were excellent chaps, would definitely recommend SEHBAC the windows look fantastic and these 2 fitters did an excellent job They were very professional, completed the job with no issues .
Thank you Tony & Mike

24 de septiembre de 2025
Opinión espontánea
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 star Review Anne! Thank you for the kind words about our team we will be sure to pass these along.

Valorada con 5 estrellas sobre 5

It’s my Dream come trueExcellent customer service ,very …

Excellent customer service ,very efficient and came up with a design that suited me perfectly.Mark took great care to find an extension design that had every thing on my list of needs and affordability

15 de septiembre de 2025
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review! We are thrilled you received the great customer service we pride ourselves on.

Valorada con 5 estrellas sobre 5

Professional and efficient service

Professional and efficient service. Fitter was excellent and quality of product.

15 de septiembre de 2025
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review Linda! Enjoy your installation.

Valorada con 5 estrellas sobre 5

The removal of an old and installation…

The removal of an old and installation of a new conservatory was carried out quickly and efficiently by helpful and friendly staff.

4 de agosto de 2025
Opinión espontánea
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review Roma! Enjoy your new installation.

Valorada con 5 estrellas sobre 5

From first contact with Jed to showroom…

From first contact with Jed to showroom visit John (regional manager) we were treated with courtesy in a professional way. No one tried to get us to buy what we didn’t want and there was no hard sell.

18 de agosto de 2025
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review Craig! Thank you for the kind words about Ged and John we will be sure to pass these along.

Valorada con 5 estrellas sobre 5

Courteous

Courteous, no pushing salesman

11 de agosto de 2025
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review!

Valorada con 5 estrellas sobre 5

SECOND ORDER!

We were so pleased with our windows fitted earlier in the year which look fabulous that we came back for more! Patio doors this time. We came back again because we now have smart quality fitted windows and the sales experience and customer service provided by SEHBAC was second to none. We have a quality product and trust that we will be looked after if problems arise as we have a 10 year guarantee in place. Our orders have always been dealt with efficiently and quickly. Thank you Mark Hayward Sales Rep and Colin Brennan, Surveyor for your expertise and sound advice. We can’t wait to receive our new doors. 😊

11 de agosto de 2025
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review Elaine. We are thrilled you received the great service we pride ourselves on, and thank you for your continued custom. We look forward to your new installation.

Valorada con 5 estrellas sobre 5

Superb service from start to end

Superb service from start to end and a quality door! I am very happy. Lee and Michael were efficient, professional, friendly and tidy. Stacey, one of the installation administrators, who I spoke with a few times, was also a credit to the company being friendly and helpful. I will not hesitate to go back when I’m ready to place further orders. Thank you for making the process simply while retaining a quality service.

21 de julio de 2025
Opinión espontánea
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review Kimberley! We are thrilled you received the great service we pride ourselves on. Enjoy your installation.

Valorada con 1 estrellas sobre 5

Soooo many 'snagging' issues, very poor!

We purchased a door from SEHBAC which we assumed from speaking to the salesman, viewing the doors in chelmsford showroom and the high price point that we would receive a high quality door which is fitted by professionals. Unfortunately this was not the case. We have had nothing but problems from the second the door was installed.... 14 in total. They pre-warn you about 'snagging' issues occurring which is normal and they'll get them fixed. I am a reasonable person and understand issues occur so the odd thing here and there which gets fixed is understandable however 14 issues (so far), 12 from the second it was fitted and a other 2 now 3months down the line.
They have come back to fix the issues by just turning up and not pre-arranging a date and time. Luckily we have been in and the issues have been dealt with to a fashion however we now have scratches on our door where they used a knife to cut a lot of excess silicon off. Fixing the scratches was to use a touch up paint pen very poorly so you can still see scratches and a slightly different shade of paint.
Honestly I could go on and on about the issues but I have wasted so much of my time of this company I am getting fed up giving them more of my time. PLEASE AVOID!

8 de julio de 2025
Opinión espontánea
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Respuesta de SEH BAC - Chelmsford

Thank you for taking the time to write this review. We apologise for the issues you have faced since installation and fully appreciate how frustrating and disappointing this situation has been for you. After looking at your contract we can see that any issue that has arisen has been quickly rectified and dealt with in a timely manner. Please note that all appointments are emailed or a text sent where possible, we apologise if this did not occur on this occasion. We apologise once again for any inconvenience caused.

Valorada con 5 estrellas sobre 5

From start to finish everything went…

From start to finish everything went smoothly. Ged sold us our windows and doors. Good price and no pushy sales pitch. Very knowledgeable, patient and personable. The surveyor, Colin, was thorough and efficient. Glen and Gavin, the installation team were clean tidy, courteous and Glen made sure I knew how everything worked which was very much appreciated. Even Steve, the installation boss, came round to check I was happy with the whole process. I can't fault my experience with this company and have no hesitation in recommending them.

25 de junio de 2025
Opinión espontánea
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review Tracy! We are thrilled you received the great service we pride ourselves on at every step of the installation process. Enjoy your new installation.

Valorada con 5 estrellas sobre 5

Out with the old in with the new

Stuart the salesman very knowledgeable and helpful when choosing. The surveyor also great. The fitters were very respectful of our property and very clean and tidy. Dealing with the office was a treat the people couldn't have been more caring and helpful. A big thank you to you all.

16 de junio de 2025
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review Linda! We are thrilled you received the great service we pride ourselves on. Enjoy your installation.

Valorada con 5 estrellas sobre 5

Continuity

We love that Ged sold us our windows about 25 years ago and they are still going strong. He also helped us choose a front door 12 years ago and has just helped us again with a new door (nothing wrong with the old one).

16 de junio de 2025
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review and thank you for your continued custom.

Valorada con 5 estrellas sobre 5

New French doors

Friendly and knowledgeable staff,Items on display in showroom this is better than just looking through a brochure get to feel the real merchandise

12 de junio de 2025
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review!

Valorada con 5 estrellas sobre 5

I have already filled in one of these…

I have already filled in one of these questionnaires .. & received a reply thanking me for my 5 Star Review.
But somehow .. I was listed as a Lakeside Customer .. instead of Chelmsford!
My Windows were fitted on Tuesday the 20th May & I am extremely pleased with them. As I said before ..
Consultant/ Surveyor/ Fitter/ .. all brilliant .. & I would definitely recommend SEHBAC to everyone.

2 de junio de 2025
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review! We are thrilled you are pleased with the service provided and we hope you continue to enjoy your installation.

Valorada con 5 estrellas sobre 5

Visit to your excellent Chelmsford…

Visit to your excellent Chelmsford showroom..
Time spent with us during our showroom visit.
Visit to our home to discuss and verify our requirements followed by a quote which we accepted.

2 de junio de 2025
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review. We look forward to your new installation.

Valorada con 5 estrellas sobre 5

Very satisfied

Very helpful sales and office personnel. Door was built, delivered and fitted on time. There were a couple of parts that were wrong but these were fixed very quickly. Overall very satisfied with the job.

7 de mayo de 2025
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review! Enjoy your installation.

Valorada con 5 estrellas sobre 5

Excellent!

From start to finish, each team we dealt with were very professional and efficient. From Jed in sales at the start, to surveyor, scaffold team, the fitters who were great and the back office contact & communication throughout was faultless.

25 de abril de 2025
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Respuesta de SEH BAC - Chelmsford

Thank you for the 5 Star Review! We are so pleased you received the great service we pride ourselves on. Enjoy your installation.

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