SEH BAC Opiniones 

2459
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Right from the beginning SEH were easy to work with. I wanted a specific design for my windows which weren't in their catalogue or showroom. We reviewed the design a couple of times until I was comple... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have had excellent experiences with SEHBAC in Chelmsford. We had Mark Heyward come and give us a quote for cladding, front door and back door. Survey process was incredibly thorough. Instalation of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had Clive Moseley come from SEH BAC along with a Kubu representative to fit additional security to our previously installed doors and window. Clive was incredibly helpful and the customer service... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have had three windows replaced by SEHBAC and this is the second time that we have used this company. We are very happy with the quality of the product and the efficiency of their technicians. Thi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Instalador de doble acristalamiento
  2. también en la categoría
  3. Proveedor de puertas
  4. Proveedor e instalador de terrazas cubiertas
  5. Servicio de instalación de ventanas
  6. Tienda de puertas
  7. Vidriero

Sobre SEH BAC

Escrito por la empresa

Browse Our Windows Browse Our Doors Browse Our Conservatories Browse Our Home Extensions Browse Our Roofline Products Browse Our Cladding

SEH BAC are the leading double-glazing installer serving the South East of England. We are one of the longest-serving home improvement providers in the UK, with 50 years’ experience installing to homes and that, combined with our customer commitment, has seen us build up our exceptional reputation amongst homeowners in Essex, Suffolk and beyond. Our multi-award-winning product range includes high-quality windows, doors, conservatories, orangeries and extensions. We are accredited by the relevant industry bodies and associations, meaning you can buy with confidence and be sure that all our products meet strict security, energy efficiency and quality standards.

As recent winners of ‘Best Showroom’ at the Emplas Best Showroom Awards, and ‘Extension Designer of the Year’ at the Ultraframe Awards, and winners of some of the biggest industry awards in the past, including ‘South-East Company of the Year 2019’ and ‘Installation of the Year,’ you can be sure that we are a locally reputable and expert installer.

10 year guarantee

Great materials, fantastic service.

It’s important to be confident of quality when you invest in a product for your home. Quality is at the heart of everything we do, which is why we ensure all our products are of the very best quality. As well as choosing only the best materials, we also treat them to ensure they look their best and as good as the day they were installed for years to come. We’re so confident about our products that will offer a ten year guarantee. We value our customers and care about our workmanship and good reputation. Under the terms and conditions of this guarantee, we’ll be at your service for the next ten years. This guarantee is transferrable subject to an inspection/administration fee.

Información de contacto


4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

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4,6

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(2459)

174 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

From the first contact to the sales…

From the first contact to the sales advice , after sales communication and installation everyone has been helpful and informative.
Marc and Nigel showed up on time to install and worked so well as a team efficiently and quickly.
They cleared as they worked and were a pleasure to have around. Clearly they both know exactly what they are doing.
The quality and finish of the windows is excellent.
I would absolutely recommend them to anyone who is looking for good value.
If they install in your area don’t look anywhere else.

6 de febrero de 2026
Opinión espontánea
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Thank you for the 5 Star Review Nicholas! We are thrilled you received the great service we pride ourselves on. Enjoy your installation.

Valorada con 5 estrellas sobre 5

AN absolutely brilliant company to deal…

AN absolutely brilliant company to deal with. Extremely reliable and back up their installations 100% even after a number of years.

5 de febrero de 2026
Opinión espontánea
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Respuesta de SEH BAC

Thank you for the 5 Star Review Chris! We are thrilled you are receiving the great service we pride ourselves on.

Valorada con 5 estrellas sobre 5

Very professional service -

Martin listened carefully to our requirements, made helpful suggestions and provided us with a comprehensive competitive quotation for our windows. Reassurance from a showroom visit to view the quality of the product enabled us to place an order.

4 de febrero de 2026
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Respuesta de SEH BAC

Thank you for the 5 Star Review! We look forward to your installation.

Valorada con 5 estrellas sobre 5

Second time I’ve used this company and…

Second time I’ve used this company and both times the experience has been excellent. Knowledgable, helpful and polite staff, special thanks to Tony the fitter who was the cleanest and most efficient tradesperson I’ve ever used. Very impressed!

2 de febrero de 2026
Opinión espontánea
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Respuesta de SEH BAC

Thank you for the 5 Star Review and the kind words about Tony we will be sure to pass these along. Thank you for your continued custom.

Valorada con 4 estrellas sobre 5

Very satisfied with the work done

Excellent communication with Sales (Ged Maloney), surveyor and the fitters (Paul & Lee) - very pleased with the job.
Paperwork (all emailed) said to pay the balance, on completion, to the fitters and gave details for paying by cheque. I twice rquested Bank details for transfer, these were not forthcoming. Fitters could not take a cheque; nor the Chelmsford showroom. Please update your paperwork to remove cheque payment as an option.

22 de enero de 2026
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Respuesta de SEH BAC

Thank you for the review and the kind words about our team we will be sure to pass these along. We apologise for the confusion / mix-up with the payment and this is being looked into. Enjoy your installation.

Valorada con 5 estrellas sobre 5

New doors and windows

we had our all our windows and doors fitted and are very happy with the the service we have received from start to finish from everyone .
Gregg was our first point of call who was outstanding and took the time to help with our pre order installation . We had a great survey done by Colin again very professional to make sure everything was correct before installation .
our windows and doors work fitted by Tony and Mike again can not fault the workmanship and left everything very tidy after fitment we also had a follow up call after installation from Maggie again very helpful. We are very satisfied with our windows and doors the work was completed very professionally , we would highly recommend this company to family and friends .
Thank you all very much

12 de enero de 2026
Opinión espontánea
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Respuesta de SEH BAC

Thank you for the 5 Star Review! We’re absolutely delighted to hear how happy you are with your new windows and doors and with the service you received from start to finish. It’s fantastic to know that Gregg, Colin, Tony, Mike, and Maggie all made such a positive impression and that their professionalism, workmanship, and attention to detail stood out to you. We take great pride in delivering a smooth and high-quality experience, so your kind words truly mean a lot to the whole team.

Valorada con 1 estrellas sobre 5

After sales/customer service awful

We first used Sehbac 15 years ago at our previous house. The whole experience was very good and the windows and doors of good quality. We had a salesman who came round David Townsley who explained all well.
We decided to use them again because of our previous experience. Before I go any further the fitter Tony was excellent. Twice the wrong windows turned up and their install dept blamed it on us, even though the design was there in front of them. We had patio doors fitted, within a month the handle wouldn’t lock. This took them 3 weeks to attend. Within 48 hours the same again. Different person turned up again another 3 weeks. Then one of the patio doors leaked ruining a new carpet they said 3 weeks and couldn’t come any sooner even though water was coming through the door onto the carpet. Now one of our windows do not close properly. I rang up and frankly the customer service was very rude saying they had sent me a email, which I still haven’t received and again 3 weeks. It is because of where I live and no services out this way. I live in a large town 20 miles from their depot so a 30 to 40 minute drive depending on traffic. Now thinking about a conservatory but will be looking somewhere else. A shame really, because they used to be so good and efficient.

26 de enero de 2026
Opinión espontánea
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Respuesta de SEH BAC

Thank you for taking the time to share your feedback and for being a long-standing customer.

In addition, we regret the manner in which your most recent call was handled. Your feedback has been passed to senior management so that these issues can be reviewed.

Regarding your recent issue with your window after speaking with the customer service team we can confirm that is the earliest appointment available, but please note that if a cancellation arises they will be in touch to offer an earlier appointment.

Once again, our sincere apologies, and thank you for bringing these matters to our attention.

Valorada con 5 estrellas sobre 5

Our Experience Replacing an Old Conservatory

We recently had our old conservatory replaced by SEH BAC, and we could not be more delighted with the results. The entire team did a brilliant job from start to finish. We cannot praise their staff and guidance enough—they truly are fantastic people to deal with.
Dave and Carl, who carried out the fitting, were both extremely friendly and thoroughly professional throughout the process. Their attention to detail and dedication to their work were evident every step of the way.
Cliff and Kevin oversaw the project and consistently went out of their way to assist us, ensuring everything ran smoothly and addressing any questions we had promptly.
We also want to mention Mark Harris, who was incredibly helpful and accommodating when we needed to delay the start of the project. His understanding and support made the process much less stressful.
Overall, we highly recommend SEH BAC to anyone considering home improvements. Our experience has been exemplary, and we are extremely grateful to the entire team for their professionalism, friendliness, and outstanding service.

30 de enero de 2026
Opinión espontánea
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Respuesta de SEH BAC

Thank you for the 5 Star Review! We’re absolutely delighted to hear how pleased you are with your new conservatory and with your experience from start to finish.

Your kind words mean a great deal to our entire team.

Thank you again for your recommendation and trust in SEH BAC. It was a pleasure working with you, and we wish you many years of enjoyment in your new space.

Valorada con 5 estrellas sobre 5

Perfect service Mark Heyward SEHBAC

Perfect service from Mark Heyward from SEHBAC Chelmsford - very knowledgeable and helped in choosing the perfect front door for us - the door was fitted within 3-4weeks from ordering - and looks amazing!!! Many thanks

23 de enero de 2026
Opinión espontánea
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Respuesta de SEH BAC

Thank you for the 5 Star Review! Enjoy your installation.

Valorada con 5 estrellas sobre 5

Exceptional

Amazing customer service every part of the way. We had a conservatory built 10 years ago and we remain delighted with it. I needed info about installation when I was selling the house. They went out of their way to help me. Exceptional service.

23 de enero de 2026
Opinión espontánea
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Respuesta de SEH BAC

Thank you for the 5 Star Review Lynda!

Valorada con 5 estrellas sobre 5

Fabulous service from start to finish

Fabulous service from start to finish

I ordered two new doors and the service throughout has been exemplary.

Everyone who I dealt with has been a real credit to the Company - Mark at the Chelmsford showroom who helped with the order, Scott, the surveyor (who came out the following day!) and a very special mention to John and Paul, who installed our doors. They were a pleasure to have around, tidy, courteous, worked incredibly hard, on a very cold day, and did a wonderful job.

Our new doors look fantastic, were delivered ahead of expectations and we even had a visit from Gary at the end of the day to follow up. Very satisfied and I wouldn't hesitate to recommend them.

23 de enero de 2026
Opinión espontánea
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Respuesta de SEH BAC

Thank you for the 5 Star Review! Our team will be pleased to know their efficiency and courteous approach were appreciated. and we will be sure to pass these kind words along. Thank you for choosing us and enjoy your installation.

Valorada con 5 estrellas sobre 5

Amazing doors amazing employees. Couldn't have done anymore for us

Darren and Tyler who fitted the doors were absolutely amazing. Did an incredible job and were so friendly and answered all the questions we had. The doors look amazing and the fit is incredible. We could not be happier. Just to say again Tyler and Darren are an absolute credit to the company.

22 de enero de 2026
Opinión espontánea
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Respuesta de SEH BAC

Thank you for the 5 Star Review! Darren and Tyler will be pleased to know their efficiency and courteous approach were appreciated. Thank you for choosing us and enjoy your installation.

Valorada con 5 estrellas sobre 5

We have just had our sliding doors installed…

We have just had our sliding doors fitted in our dining room by Darren and Tyler, and I wanted to share how impressed we were with both of them. Not only were they respectful and polite throughout, but the quality of their workmanship was exceptional. They clearly took great pride in ensuring the final result was perfect, and the doors have been installed beautifully. Thank you!

22 de enero de 2026
Opinión espontánea
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Respuesta de SEH BAC

Thank you for the 5 Star Review! Thank you for the kind words about our team we will be sure to pass these along. Enjoy your installation.

Valorada con 5 estrellas sobre 5

A very professional company

A very professional company, that kept us informed and turned up when they said they would. The installers Ryan & Connor, were effecient and courteous, and got staright into the job. We had 2 replacement doors and a window, fitted very quickly. Manager Gary showed up at the end of the job and explained the door locks to my wife.

14 de enero de 2026
Opinión espontánea
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Respuesta de SEH BAC

Thank you for the 5 Star Review! We’re delighted to hear that you were kept well informed throughout and that everything went according to plan. Ryan and Connor will be pleased to know their efficiency and courteous approach were appreciated. We’re also glad Gary could explain the door locks and ensure everything was clear before completion. Thank you for choosing us.

Valorada con 5 estrellas sobre 5

Fantastic company to deal with

every contact with this company has been a pleasant experience and every member of their team has been on time.
Marc & Nigel, who did the installation this morning, were clean, professional and helpful, they didn't waste any time just got on with the job. There was no mess when the windows were fitted as they automatically cleaned up after themselves. Marked improvement on some workmen.
If you are looking for new windows or doors these are the people to use.

16 de enero de 2026
Opinión espontánea
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Respuesta de SEH BAC

Thank you for the 5 Star Review! We are thrilled you received the fantastic service we pride ourselves on. Enjoy your new installation.

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