Selfawear Opiniones 159

Respuesta de Selfawear

9 abr 2026

Hi Teresa,

Thank you for sharing this.

I’m really glad to hear you’re loving the feel of the fabric. That comfort is something we put a lot of thought into, so it’s great to know it’s come through.

Appreciate you being part of Selfawear.

— The Selfawear Team 💛

Respuesta de Selfawear

9 abr 2026

Hi Stefan,

Thank you for taking the time to share this, it really means a lot to us.

I’m so glad to hear you’re enjoying both the quality and how the clothes feel day to day. That balance of comfort and meaning is exactly what we hope people experience when they wear Selfawear.

Hearing that you wear them every day and connect with the message behind them is incredibly special for our team.

We truly appreciate your support and you being part of what we’re building.

— The Selfawear Team 💛

Respuesta de Selfawear

9 abr 2026

Hi Giulia,

Thank you for taking the time to write this.

I’m so glad the hoodie exceeded your expectations. That soft, easy-to-wear feel is exactly what we aim for, so it’s great to hear you’re enjoying it.

Really appreciate your support.

— The Selfawear Team 💛

Respuesta de Selfawear

9 abr 2026

Hi Evelyn,

I’m really sorry the wait felt stressful, especially as a first-time experience. That uncertainty without updates is frustrating, and we understand how that impacts the overall experience.

It means a lot that you’re still comfortable with your decision to order despite that. We’re continuing to improve how we communicate so customers feel more supported throughout.

We appreciate you giving us a chance.

— The Selfawear Team 💛

Respuesta de Selfawear

9 abr 2026

Hi Bundy

I’m really sorry for the experience with your latest order.

I completely understand how frustrating it is to be waiting this long, especially when your previous orders arrived much quicker. That shift in timing isn’t what you’ve come to expect from us, and I can see why it’s made you question ordering again.

We’ve recently had a surge in orders which has caused delays in production and dispatch, but that doesn’t change how this feels on your end. The ongoing marketing emails while you’re still waiting also adds to that frustration, and that’s something we need to be more mindful of.

Please send us an email at support@selfawear.com.au
with your order number, and we’ll look into this right away and get this resolved for you as quickly as possible.

We appreciate you sticking with us, and I’m really sorry this order hasn’t reflected your past experiences.

— The Selfawear Team 💛

Respuesta de Selfawear

9 abr 2026

Hi Kate,

Thank you for such a thoughtful review.

I’m really glad to hear everything arrived promptly and that the sizing guidance helped. Taking the time to compare measurements really does make a difference, so it’s great to see that worked well for you.

And hearing you’re happy with the quality and fit means a lot.

Appreciate your support.

— The Selfawear Team 💛

Respuesta de Selfawear

9 abr 2026

Hi Deb,

I’m really glad you’ve found the website easy to use and that the pieces have lived up to expectations. Hearing that you wear them often and recommend us to others means a lot to our team.

We truly appreciate your support.

— The Selfawear Team 💛

Respuesta de Selfawear

9 abr 2026

Hi Jenny,

I’m so glad you’ve been loving everything you’ve received and that the pieces are getting compliments. That positive energy is exactly what we hope people feel when wearing Selfawear.

We appreciate you being part of it.

— The Selfawear Team 💛

Respuesta de Selfawear

9 abr 2026

Hi Jackie,

I love hearing how you’re using Selfawear in your work with students. Being able to wear messages that encourage kindness and self-love in that environment is really special.

I’m also glad the sizing has been a good fit for you.

We really appreciate your support.

— The Selfawear Team 💛

Respuesta de Selfawear

9 abr 2026

Hi Catherine,

I’m really glad to hear everything arrived promptly and that both the t-shirts and grounding mats have been working well for you.

Appreciate your support across both ranges.

— The Selfawear Team 💛

Respuesta de Selfawear

9 abr 2026

Hi Adele,

I’m so glad you’re enjoying the pieces and the messages behind them. Hearing that they spark conversations and positive interactions is exactly what Selfawear is about.

It’s also great to know the mystery items have been a good experience for you.

We truly appreciate your continued support.

— The Selfawear Team 💛

Respuesta de Selfawear

8 mar 2026

Hi Sharon,

Thank you for taking the time to write this, and I’m really sorry for how this experience unfolded.

You reached out several times in early December trying to check whether your order would arrive in time to be gifted, and waiting that long for a reply would have been incredibly frustrating. The communication around your order should have been handled much better than it was, and that part is on us.

November and December brought an unusually high volume of orders and support messages for our small team. Because every shirt is printed on demand, that surge created delays across both production and email responses. That explains why things slowed down behind the scenes, but it doesn’t change the impact it had on your experience.

I’m glad the refund was eventually processed, although it should never have taken that long to resolve.

We take feedback like this seriously and are continuing to improve both how we communicate and how we deliver the products people trust us to make.

— The Selfawear Team 💛

Respuesta de Selfawear

8 mar 2026

Hi Michelle,

Thank you for taking the time to share this, and I’m really sorry for the experience you had.

I completely understand why this would feel frustrating. When you find a tee you love and order the same size again months later, you expect it to fit the same way. Receiving one that is noticeably longer would understandably feel disappointing, especially when comparing the two side by side.

You’re also right to question the explanation you received. Our website refers to a 1–2cm tolerance, so being told there could be a 5cm difference would understandably feel confusing and frustrating. That should have been communicated much more carefully on our side.

Selfawear is a small Australian brand and our tees are printed on demand rather than produced in one large batch. That can sometimes lead to small variations between runs, but we completely understand why this situation felt outside what you were expecting.

We’d really like the chance to make this right for you. We’ll send you a direct message here so we can help resolve this properly.

Thank you again for raising it and for your honesty.

— The Selfawear Team 💛

Respuesta de Selfawear

12 mar 2026

Hi there,

Thank you for taking the time to write this, and I’m really sorry for how this situation unfolded.

Receiving incorrect items is already disappointing, and the delay in getting a clear response would have made that experience even more frustrating. You sent the original email on 19 January with the information and photos needed, so this should have been resolved much sooner than it was.

During that period our small team was handling an unusually high volume of orders and messages following the Christmas season. That explains why replies slowed down behind the scenes, but it doesn’t change the fact that you were left waiting far too long for help.

We’d still like the opportunity to resolve this properly for you. We’ll reach out directly so we can make sure the correct items are organised.

— The Selfawear Team 💛

Respuesta de Selfawear

12 mar 2026

Hi Vivienne,

Thank you for taking the time to share this.

We’re really glad to hear the exchange process worked out well for you and that the tees you received fit nicely in the end. It’s always encouraging to hear when customers come back for more after their first order.

We also appreciate your kind words about the quality and value. Our small team puts a lot of care into each piece, so feedback like this means a lot.

Thank you again for supporting Selfawear!

— The Selfawear Team 💛

Respuesta de Selfawear

12 mar 2026

Hi Charlie,

Thank you for sharing this and for taking the time to write such thoughtful feedback.

We’re really glad to hear the pieces you ordered fit well and that the quality met your expectations. Our small team puts a lot of care into the fabrics and printing process, so it’s always encouraging to hear that reflected in someone’s experience.

It’s also great to know our support team was able to help when you reached out.

Thank you again for supporting Selfawear!

— The Selfawear Team 💛

Respuesta de Selfawear

12 mar 2026

Hi Tyler,

Thank you for taking the time to share this, we really appreciate it.

We’re so glad to hear the pieces you ordered have been comfortable and easy to wear. A lot of care goes into selecting fabrics that feel good day to day while still holding their shape, so it’s always encouraging to hear that reflected in someone’s experience.

It’s also great to know the size guide and checkout process helped make things straightforward, and that our support team was able to assist when you reached out.

Thank you again for supporting Selfawear!

— The Selfawear Team 💛

Respuesta de Selfawear

12 mar 2026

Hi Lena,

Thank you for taking the time to share this.

We’re really glad to hear the pieces you ordered fit well and that the fabrics and designs met your expectations. A lot of care goes into selecting materials that are comfortable to wear day to day while still holding their shape, so it’s always encouraging to hear that reflected in someone’s experience.

It’s also great to know the size guide helped make choosing the right fit easier, and that our support team was able to help when you reached out.

Thank you again for supporting Selfawear.

— The Selfawear Team 💛

Respuesta de Selfawear

12 mar 2026

Hi Jacques,

Thank you for taking the time to write this.

We’re really glad to hear the dress you ordered fit well and that the quality and comfort met your expectations. Our team puts a lot of care into both the fabrics we use and the finishing of each piece, so it’s always encouraging to hear when that shows through.

It’s also great to know the ordering process and delivery experience felt straightforward, and that our support team was able to help with your sizing question.

Thank you again for your support.

— The Selfawear Team 💛