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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I have blocked about 12 different numbers now related to this “ sensible group” if you ask me they don't act very sensible. Harassing and annoying

Valorada con 2 estrellas sobre 5

Man was polite but kept trying to tell me he was doing a check-up for my insurance but couldn't tell me what insurance company it was. Then said that me telling him which company was a security questi... Ver más

Valorada con 1 estrellas sobre 5

Cold callers claim to work alongside my life insurance company. I don't have life insurance 🤔 Three times they have called me on different numbers, three times I have asked to be removed from thei... Ver más

Valorada con 1 estrellas sobre 5

Pretending to be calling about my life insurance. Got very rude when I told them I spoke with my insurer just last week. They are either fishing for more data or trying to sell something. When I aske... Ver más


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

68 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 11% de las opiniones negativas

Suele responder en menos de 2 semanas

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Valorada con 1 estrellas sobre 5

Cold calling borders on harassment!

Would zero star this if it were possible.

Constant cold calls from this company multiple times a week no matter how many times I request they refrain from contacting me to the point where I have not only added every phone number I have to TPS but also reported this "business" for continuing to harass me with these calls after being requested to stop.

10 de junio de 2025
Opinión espontánea
Logotipo de Sensible Group

Respuesta de Sensible Group

Hi Chris , we're very sorry to hear this and take your concerns seriously. Please email us at Paris@sensiblegroup.com with the number you've been contacted on so we can investigate and ensure you're fully removed from our system. Thank you for bringing this to our attention.

Valorada con 1 estrellas sobre 5

Very aggressive caller

Very aggressive caller, didn’t introduce themselves properly. Expects me to offer up private information. Condescending, rude and short when challenged. Avoid, block, report…

6 de junio de 2025
Opinión espontánea
Logotipo de Sensible Group

Respuesta de Sensible Group

Hi Catherine , we're very sorry to hear this and take your concerns seriously. Please email us at paris@sensiblegroup.com with the number you've been contacted on so we can investigate and ensure you're fully removed from our system. Thank you for bringing this to our attention.

Valorada con 1 estrellas sobre 5

Cold call

Cold call. Caller didn't initially identify themselves on the phone until I pressed them to do so. Call about "your life insurance". I have no such contractual relationship with this company and have no idea how they obtained my details.

23 de mayo de 2025
Opinión espontánea
Logotipo de Sensible Group

Respuesta de Sensible Group

Hi Peter , we're very sorry to hear this and take your concerns seriously. Please email us at paris@sensiblegroup.com with the number you've been contacted on so we can investigate and ensure you're fully removed from our system. Thank you for bringing this to our attention.

Valorada con 1 estrellas sobre 5

Stay Away They make out They Don't…

Stay Away They make out They Don't offer commission like they SaY and they are not in favour of the Truth It's all about favourite You Like Ass and you get somewhere You skills are not counted At all

DON'T WASTE YOUR TIME

10 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

spam calling me daily

30 de abril de 2025
Opinión espontánea
Logotipo de Sensible Group

Respuesta de Sensible Group

Hi , we're very sorry to hear this and take your concerns seriously. Please email us at paris@sensiblegroup.com with the number you've been contacted on so we can investigate and ensure you're fully removed from our system. Thank you for bringing this to our attention.

Valorada con 1 estrellas sobre 5

"Sensible" to be cautious

Claim to be "Sensible" who a quick check of the FCA website indicates an AR appointed by St James Place Wealth Management. If they are legit, SJP need to seriously question the methods of this AR; come across like scammers.

23 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM SCAM SCAM

SCAM SCAM SCAM. ‘Jessica’ has been calling me almost every day for over 6 months now. Claims my life insurance policy has an issue (it doesn’t) but she doesn’t even have my name right. These people are so persistent. Call from a slightly different number each day so impossible to block. Have ignored them for months which didn’t stop it. Have asked politely to be left alone and details removed which didn’t stop it.

Notice all the positive reviews are from ‘employees’ or people that have only ever left 1 review…

16 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Spam Cold Calling Not Appreciated

I am waiting for an urgent telephone call so quickly answered my phone before the Suspected Spam warning came up. Call was from 0333 053 4267 (now blocked) and a woman trying to get me to discuss my existing life insurance policy. I hung up and blocked. I have had no dealings at all with the Sensible Group so where have my details come from? These cold calls are not appreciated.

9 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Spam calling me and I can’t stop them…

Spam calling me and I can’t stop them even when asking politely.

18 de marzo de 2025
Opinión espontánea
Logotipo de Sensible Group

Respuesta de Sensible Group

Hi Joe we're very sorry to hear this and take your concerns seriously. Please email us at Paris@sensiblegroup.com with the number you've been contacted on so we can investigate and ensure you're fully removed from our system. Thank you for bringing this to our attention.

Valorada con 1 estrellas sobre 5

Company that lies to get information

The company tells lies straight off the bat to fish for information.

"Hello I'm calling about your existing life insurance policy"

A lot of people with Indian accents, with very english names, Lisa Taylor, Ryan Smith etc.

3 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

I had a great experience with this company. They helped me resolve a claim that I was entitled too, made it really smooth and easy from start to finish. Also great customer service skills, all the peole I spoke with were really helpful and easy to talk too. Thanks guys

24 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Warranty is a lie

I bought a car via their car loan. They have advised me to take the extended warranty to cover the car maintenance.
After 5 months my car got broke down on 01/04/2024 since the date I started to ring them to claim my warranty till now 2,3 times every day but the result is all staff are very busy they will call back .
Still I am waiting and calling to claim .
I promise they are real cheaters

22 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraud

I purchased a car via sensible group and everything was great. Then I needed to use the extended warranty I needed.. turns out sensible had been taking my money each month but never actually paying the warranty company. I'm now out of pocket £1500 as I had to pay for the truck to be fixed and lost my money I'd been paying them. Have tried ringing on numerous occasions and the receptionist says every single time everyone is busy and can't take my call and that I would get a call back. Never get a call back.

11 de marzo de 2024
Opinión espontánea

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