We were told that we would be contacted within 30 minutes to an hour before delivery. This did not happen, it was an hour later after the hour had passed before we were contacted. However, the deliver... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Very friendly delivery driver plus one, were so helpful too. Serene logistics did muddle up delivery date. But we got it early so all was ok
Daniel and Dill just delivered us our sofas and were the nicest delivery drivers we’ve had in a long time. Absolutely pleasure to deal with, so polite and so helpful. Would highly recommend this compa... Ver más
Great communication, rang and texted beforehand so I knew exactly when they would arrive. Had read the notes I added when ordering and were happy to follow instructions. Brought items into the specifi... Ver más
Información sobre la empresa
Sobre Serene Logistics Ltd
Escrito por la empresa
Our mission is to be the most sought after ‘two-man’ home delivery service provider in the United Kingdom. We offer UK wide delivery and drop shipping solutions for the furniture retail industry. Our solutions provide recognizably superior customer satisfaction.
At Serene Logistics, we are working with a renown strategic partner who is the market leader in development and implementation of end to end logistics management software. By clearly understanding the logistic needs of furniture retail businesses, our partner, together with input from Serene Logistics, has developed a simple logistic solution that can be tailored to individual players in this industry.
Información de contacto
Reino Unido
- serenelogistics.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Called beforehand to advise of time and…
Called beforehand to advise of time and double check the address and access. App went smooth, thanks a lot!
Great service
Daniel and Dill are friendly and hardworking. Great communication around timing of delivery etc. Highly recommend.
Good communication regarding delivery
Good communication regarding delivery, excellent service
Great service
Delivered on time, called in advance to confirm address, and helped us get everything upstairs. Great service, thank you!!
Great communication
Great communication, rang and texted beforehand so I knew exactly when they would arrive. Had read the notes I added when ordering and were happy to follow instructions. Brought items into the specified room. Very friendly. Were able to answer questions I had about the item. Would highly recommend.
Daniel and Dill delivered my gates this…
Daniel and Dill delivered my gates this morning. They were very courteous and arrived at the start of the delivery window having found my remote property without assistance unlike previous delivery attempts. Many thanks😄
Efficient Delivery
Email and text received prior to delivery with a 4 hour delivery slot. Arrived with delivery slot, very efficient service.
Great delivery all went perfect
Terrible delivery
Terrible delivery! If I could give no stars I would. Wouldn’t listen to instructions, brusque & at times rude! Yes our address is difficult but hundreds of delivery drivers have found us over the years without me having to send my location via phone or indeed have to stand outside my house so they could see me!!
I honestly hope I never have to get anything delivered by them again! I can only say it was very stressful.
Amazing service from Dill and Daniel-…
Amazing service from Dill and Daniel- really friendly guys who went above and beyond- thank you so much! Was informed about their progress and they arrived exactly when they said they would- top level customer service!
Efficient and very polite
Delivery by Daniel and Dill
Delivery by Daniel and Dill. Very polite and friendly. They called and messaged before arriving. Delivery was made nice and early so the rest of my day was free. They took the bed to my room of choice upstairs. Lovely service. Thanks guys.
Great Communication and Delivery
I've just accepted delivery of a new divan base for which Serene Logistics were appointed as the couriers/delivery company. In advance of delivery I received regular emails from Serene to check on delivery options, then confirmation, and a day before a re-confirmation that included an estimated time of delivery. On the day I delivery I received a few calls from Daniel, being one of the delivery guys to confirm an estimate time for delivery and updates. When it came to accepting delivery, both Daniel and Dill were friendly, courteous and respectful - delivering the divan to the room where it was to be used and not just dumping in the front doorway! It's great to see a company employing people who know how to engage with customers and delivery a customer focused service. Thanks Daniel and Dill.
Polite delivery men
Polite delivery men. Nothign was too much for them. Friendly, professional and helpful.
Called prior to arrival for delivery window.
Well communicated delivery
Really good communication regarding the delivery which arrived earlier than expected. Lovely guys who were very helpful.
Brilliant Service!!
Bed base delivered ahead of the scheduled time on the day. Received a call from the guys before then to check that was okay & giving me an exact time. Polite, courteous & friendly. Great service! Thanks guys.
Gate delivery
Two very friendly talkative lads delivered gates with a smile. Nothing a problem, excellent service
They were cheery quick and efficient.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








