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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was looking for a 5 wt fly rod and on trawling the internet came upon your advert including a Greys GT40. After some price comparisons it was apparent your price was some £20 less than anything... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered Guideline Vosso reel and changed my mind on size after ordering. No problem for SF who did this without issue and bettered the price of major competitor. Emails answered promptly and efficient... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

3 weeks on and still no item arrived, a couple of apology emails but that’s not helping me get out fishing, ordered from another supplier now If you don’t have it in stock don’t list it for sale then... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Very slow to confirm some items ordered were out of stock. Eventually took a month to get my order and that was only by accepting substitutions. They are competitively priced but only if you don't m... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de pesca
  2. Tienda de caza y pesca
  3. Tienda de ropa y equipos para actividades al aire libre
  4. Tienda de artículos para deportes al aire libre

Escrito por la empresa

SeriousFishing.com is a Premier Outfitter of Clothing, Tackle and Gear for Fly Fishing, Sea Fishing, Carp Fishing, Coarse Fishing, Bass Fishing, Game Fishing, and Predator Fishing. Low prices, with worldwide shipping.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

900 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 3 estrellas sobre 5

Postage excessive and slow

4 de agosto de 2023
Opinión espontánea
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Hi Daniel. We're sorry to hear you were not happy with the postage service. Upon checking, you selected the Royal Mail 24 service. As noted on our site, we advise around 1-2 days for delivery. It appears the order arrived within this timeframe. We do also offer DHL as a fully tracked service if it may be of interest for any future purchases. Orders over £50 currently have free DHL shipping.

Valorada con 1 estrellas sobre 5

A very long wait!

After making an order of about 10 items 4 weeks ago, I still haven't received my products yet.

14 de agosto de 2023
Opinión espontánea
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Hi Graham. Apologies once again for the delay with your order. I note a member of our customer service team sent an email informing you there was a stock delay, due to our supplier's systems being down. Any out of stock items would note they "will ship in approx. 5-7 days". Upon checking tracking, your order has been marked as delivered - if it has still not been received, please do get back to us.

Valorada con 5 estrellas sobre 5

Neil an absolute gentleman….

Always a good selection of high end stock in the shop and online, staff always very pleasant and professional.
Neil is an absolute gentleman who always goes above and beyond to get the customer what they want/need.

12 de agosto de 2023
Opinión espontánea
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Many thanks for the review! We'll be sure to pass on your feedback to Neil!

Valorada con 5 estrellas sobre 5

I purchased a penn tidal surfcaster…

I purchased a penn tidal surfcaster from serious fishing, it was not in stock but they did everything they could to get it for me and kept me up to date with emails keeping me informed all the time of what was happening, I can't thank them enough my rod arrived in plenty of time for my trip, I will definitely be purchasing from serious fishing again

12 de agosto de 2023
Opinión espontánea
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Thanks for the 5 star rating Stephen! We're pleased to hear you were happy with the service and updates!

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery , no problems , will certainly buy from them again

19 de julio de 2023
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Thanks for the review! Look forward to assisting with any future purchases!

Valorada con 5 estrellas sobre 5

Quality product, fast delivery, easy to use website.

I purchased some saltwater flies which aren't that easy to source. I forget exact days and times, but the time from order to receiving them was minimal. I will definitely use them again in the future as the delivery time was good and the quality of the flies is top notch.

28 de julio de 2023
Opinión espontánea
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Thanks for the review Ray! Hope we can be of assistance again soon!

Valorada con 1 estrellas sobre 5

Tried to obtain information on delivery…

Tried to obtain information on delivery of an intended purchase. Received automated reply that a Sales Person would contact me.
No person contacted me despite another request from me.
Decided that Serious Fishing was not serious about me as a customer so purchased the item from another supplier.

1 de julio de 2023
Opinión espontánea
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Hi Brian. Upon checking, we have sent you a number of emails in response to your query and you also responded to a member of our customer service team's email. Your query was sent Friday evening and we responded the next working day - Monday. We provided the shipping information requested and also forwarded you our contact number for future reference.

Valorada con 5 estrellas sobre 5

Awesome customer service

Just received my new rod less than 48 hours after ordering it - packaged fantastically
Great price and free delivery - what more could you want
Awesome customer service

4 de agosto de 2023
Opinión espontánea
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Thanks for choosing Serious Fishing! We're very pleased to hear the order arrived promptly!

Valorada con 5 estrellas sobre 5

Great price

Great price, fast delivery. I will use again.

4 de julio de 2023
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Thanks Roger. We look forward to assisting with any future purchases!

Valorada con 5 estrellas sobre 5

Very good

Very good, rod is pink as expected

4 de julio de 2023
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Thanks for choosing Serious Fishing!

Valorada con 5 estrellas sobre 5

Kit was great value [imo] and delivered…

Kit was great value [imo] and delivered as advertised. Communications of expected delivery (including slight delay owing to bank holidays) was excellent. Kit works really well in park, just need some water and fish for confirmation! 😊

20 de julio de 2023
Opinión espontánea
Logotipo de Serious Fishing

Respuesta de Serious Fishing

Thanks for the 5 star rating Paul. We hope you enjoy using your new kit!

Valorada con 2 estrellas sobre 5

Was charged 4-75 for postage and due to…

Was charged 4-75 for postage and due to various issues such as no stock and a bank holiday my order took nearly two weeks to be completed.I will say when they realised there was an issue they did try their best to resolve

14 de julio de 2023
Opinión espontánea
Logotipo de Serious Fishing

Respuesta de Serious Fishing

We're sorry to hear of the delay with your order - unfortunately we are unable to look further into the matter without the order number or name on the order. Our standard shipping rate is £4.50 for delivery within the UK but free shipping currently applies on orders over £50. We are always happy to look into any unexpected issues - please do not hesitate to contact us if you require assistance with an order.

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