I have had the privilege of working with Sharp-Ax for in excess of a decade. We started our company in 2013 (Fixings & Fasters distribution), from Metro Fixings inception, we knew that we ne... Ver más
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Consulta las opiniones de los clientes
Fast, friendly and efficient service as always. Big thank you to Stuart Gilmour for creating a new field for us in Sharp-Ax that was previously created by combining multiple spreadsheets. We now hav... Ver más
La empresa ha respondido
We have been with Sharp-aX for nearly 2 years now and are very happy with how the integration has gone. We are now looking at further ways to develop sharpax to suit our needs and the team there are b... Ver más
La empresa ha respondido
Have been using SharpAx for over 3 years now and have been very happy with the level of service and what the software can do. Just got back from a useful training session with Stuart. He has alwa... Ver más
La empresa ha respondido
Información sobre la empresa
- Empresa de programas de contabilidad
- Consultor informático
- Servicio de seguridad para computadoras
- Agencia de comercio electrónico
- Servicio de comercio electrónico
- Diseñador web
Escrito por la empresa
Sharp-aX is an innovative computer systems and business development company. Our primary product is a powerful ERP system featuring integrated accounting order processing stock control software & website systems for trading companies. Switching to the Sharp-aX software provides an excellent opportunity to re-examine what good software can do to enhance your turnover and business processing efficiency. With 13 years intense development behind the software, we offer unparalleled flexibility and control to adapt to changing conditions. Tailor the Sharp-aX software to track and improve the flow of information across your business to save time and money in your day to day operations. We work in partnership with our customers focused on building strong working relationships from the initial investigative system process meetings to ensure best fit, ongoing care and constant contact via our Training Consultants and Support Teams. Our support desk is designed to put the customer first – 76% of our calls are closed on the initial phone call.
Sharp-aX - A system for life!
Escrito por la empresa
- Thank you for being a part of our journey every day, we're so lucky to work with so many amazing companies and wonderful people!
- The last business management software you'll ever need - it's more than software, it's a collaborative partnership with a company that understands how important it is to build personal relationships and work with you to build your success.
Why choose Sharp-aX?
Our support desk is designed to put the customer first – 76% of our calls are closed on the initial phone call.
We work in partnership with our customers focused on building strong working relationships from the initial investigative system process meetings to ensure best fit, ongoing care and constant contact via our Training Consultants and Support Teams.
Información de contacto
Northbridge Road, HP4 1EH, Berkhamsted, Reino Unido
- 01442 505950
- support@sharp-ax.com
- sharp-ax.com
Sharp-aX - A system for life!
Excellent company to deal
Excellent company to deal, with even from home setting up my laptop they were so helpful in getting me up and running.
7 de junio de 2022
Opinión espontánea
Respuesta de Sharp-aX Computer Systems Limited
Hi Alex
Nice to hear from you and thank you for taking the trouble to write such a positive review.
As one of our oldest customer from 2010 - it is good to hear we are still looking after you
Here's to the next 12 years!!
best wishes, Jean
Excellent service every time!
I have used Sharp-aX for a number of years with two different companies, Five star service every single time. Nothing is too much trouble, always happy to help and emails answered within a couple minutes. No complains, excellent company and people to work with.
26 de mayo de 2022
Respuesta de Sharp-aX Computer Systems Limited
Hi Gabrielle
Thank you so much for your review -we are delighted to read that you are happy with our service.
Please call any time - we are always delighted to hear from our customers
Best wishes, jean
Excellent customer service
We have recently moved over our ERP System over to Sharp-ax in March 2022. Their customer support is excellent. They're extremely knowledgeable, respond quickly and take their time to run through queries with you. This has helped build confidence and our knowledge of the system. Thank you for all of your help! Especially Dalia and Connor who we have dealt with the most. A credit to the company!
24 de mayo de 2022
Opinión espontánea
Respuesta de Sharp-aX Computer Systems Limited
Hi Sarah
Thank you so much for sending in a 5 star Trust Pilot review. The support team is totally focused on customer support and to us - this means being helpful and friendly. We have many years to work together and plan to continue to improve our service in every way. To this end, we are mid way through ISO 9001 and 27001 - hard work but we believe can only make us a better and respected company.
please call any time - we are always delighted to hear from our customers.
best wishes, jean
Great customer support
I have been with Sharp aX since April 2022 and every time I have any queries or issues the support team is always on hand and very good at resolving any queries.
23 de mayo de 2022
Respuesta de Sharp-aX Computer Systems Limited
Hi Bhupinder
Thank you so much for your review - more special because you are a new user since February 2022.
We look forward to many years of a happy and beneficial relationship
best wishes, jean
Thank you again
Best wishes, Jean
From the moment they answered the…
From the moment they answered the telephone their service and support was excellent, they responded immediately and soon resolved my problem, Conor was a credit to the company first class . I would surely recommend Sharp-aX Computer Systems Limited
sharp-ax.com.
26 de abril de 2022
Opinión espontánea
Respuesta de Sharp-aX Computer Systems Limited
Hi Licata
Thank you so much for taking time to thank our support team - always appreciated.
We are so pleased to see that your company is growing and looking to add a new branch
We wish you every success with this new venture
best wishes, jean
Happy Customer
Have been using SharpAx for over 3 years now and have been very happy with the level of service and what the software can do.
Just got back from a useful training session with Stuart. He has always been willing to help out in many different ways, and I feel he truly understands our company.
The whole team are always helpful and any issues are resolved quickly.
22 de abril de 2022
Respuesta de Sharp-aX Computer Systems Limited
Hi Barry
It was great to see you again yesterday and delighted to hear that the bridal fashion business is sound and exciting.
Thank you for taking the time to thank Stuart for the training session - he does spend a lot of time preparing and is always looking at ways to improve your business processes.
Thank you again and look forward to seeing you again soon.
best wishes, jean
Respuesta de Sharp-aX Computer Systems Limited
Hi Keco
Thank you so much for taking the time to post such a complimentary review for us. The team works hard to respond quickly to customer issues so it is always nice to be recognised occasionally.
Thank you again, best wishes, jean
Excellent support with the personal touch
Always get fantastic and quick support from Peter and team. Chris from the web team was able to fix an online issue for us very quickly and have us trading again. Always very friendly with a personal approach.
2 de febrero de 2022
Respuesta de Sharp-aX Computer Systems Limited
Hi Adam
Thank you for your very kind comments and so pleased that the efforts of the team is appreciated, Thanks again, jean
Upgrade/Re-design of company website…
Upgrade/Re-design of company website was a big undertaking with lots of tricky changes to use our internal stock system and our own delivery matrix to bring our company up to speed with an online shop taking payments.
They worked hard to delivery what we asked for and continue to support further improvements as we go.
I would recommend Sharp-aX to anyone.
1 de noviembre de 2021
Respuesta de Sharp-aX Computer Systems Limited
Hi Mike
Great to hear from you and thank you for the very kind review.
It is important to record that the web team thoroughly enjoy working with you and Fraser. There were a number of tricky issues related to the upgrade but by working together - all were overcome and resolved to mutual satisfaction.
Thank you again and we look forward to seeing you again soon.
Best wishes, jean
Sharp-ax have just designed a new web…
Sharp-ax have just designed a new web site for us. I am very happy with the results. The staff are really helpful, polite and knowledgeable. I am very impressed and would be happy to recommend Sharp-ax to other companies.
11 de octubre de 2021
Respuesta de Sharp-aX Computer Systems Limited
Hi Steve
Welcome aboard - your new website looks great, clear, concise and simple to use.
Well done and we look forward to working with you for many years to come.
best wishes, jean
Always helpful instantly!
30 de septiembre de 2021
Respuesta de Sharp-aX Computer Systems Limited
Hi Aroona
Thank you for taking the trouble to record such an amazing comment
best wishes, jean
Great service as always
26 de agosto de 2021
Respuesta de Sharp-aX Computer Systems Limited
Hi Chris
thank you for your kind review - always nice to hear from our customers.
You have been a valued customer for well over two years now and wishing you all continued sucess.
best wishes, jean
Report editing
Excellent prompt service from Dahlia today. Report amended and functioning within minutes!
4 de agosto de 2021
Opinión espontánea
Respuesta de Sharp-aX Computer Systems Limited
Hi David
thank you so much for your review - always nice to hear that we provide good quick service and that it is appreciated by our customers
thank you again, best wishes, jean
The support I have received from…
The support I have received from Sharp-ax today was very helpful, clear and supportive a really great service.
6 de julio de 2021
Respuesta de Sharp-aX Computer Systems Limited
Hi Jennifer - Welcome! Delighted to help you today and thank you for your kind review above. We hope that you enjoy working for the Lifestiles company. We think they are such nice people and have no doubt you will enjoy working them us and with us.
Hear from you again soon
best wishes, jean
Thank you again - Always so helpful!
Thank you, Pete for your brilliant help as always today - got us out of the situation super quickly! Top class as always... 5* service.
6 de julio de 2021
Respuesta de Sharp-aX Computer Systems Limited
Hi Paul
What a great review from one of our most prolific customers
Every year you add new modules, features and continue to use our software extensively not to mention adding new users following your growth pattern.
Hoping to see you all again shortly when you new premises are completed.
Thank you again
See you soon, best wishes jean
Support is always excellent
Support is always prompt, comprehensive, helpful and polite. Excellent. Thank you. Peter R
5 de julio de 2021
Respuesta de Sharp-aX Computer Systems Limited
Hi Peter
Trust all is well and that business is thriving!!
Thank you for your kind review and it is especially nice to hear from our longstanding and loyal customers.
The support team works hard to provide a good service so it is very nice for them to be seen to be appreciated.
Thank you for taking the time
Best wishes, jean
We have been with Sharp-aX for nearly 2…
We have been with Sharp-aX for nearly 2 years now and are very happy with how the integration has gone. We are now looking at further ways to develop sharpax to suit our needs and the team there are brilliant at putting our requests into action. The support team are always helpful and get tickets resolve quickly
17 de junio de 2021
Respuesta de Sharp-aX Computer Systems Limited
Hi Jack
Thank you for your review and kind comments with regard to our support.
It is important to note that DDC Foods Ltd have been a great partner to Sharp-aX in every way. You have used worklfows and automation to a high degree saving many hours of time for your staff and we are proud to have you as a customer.
best wishes jean
Never lets me down
Stuart was exceptionally helpful, especially considering the number of questions I had for him, he didn't groan once and took them away and worked on them to get the answers.
Support is always spot on, special thanks also to Peter who is always on hand to give help too.
17 de junio de 2021
Respuesta de Sharp-aX Computer Systems Limited
Hi Annette
Thank you for your kind review with regard to Stuart's recent help and your general reference to our support.
Keynes Roofing has been a customer since 2015 and we are very grateful for your loyalty and for your friendliness.
Looking forward to many more years together.
best wishes, jean
Respuesta de Sharp-aX Computer Systems Limited
Hi Lauren
Thank you so much for taking the time to write such a kind review
We thoroughly enjoy working with Carter Mason and look forward to many more years together.
best wishes, jean
Exemplary customer service - 5*
Exemplary customer service is a consistent outcome with Sharp-aX. Everyone is always extremely helpful, and Pete is particularly amazing at going above and beyond around the clock to help (often helping many hours outside of the usual office time!). What a superstar and credit to Sharp-aX!
16 de junio de 2021
Respuesta de Sharp-aX Computer Systems Limited
Hi Adam
Thank you for your kind review - our guys do work hard to resolve issues quickly.
However, it must be said that we have the best customers who always work with us and help when they can with regard to realistic access to the system and time constraints.
Furthermore, we relish customers like you who value the Sharp-aX system and use it to help you run your company via tight stock control, cash flow and credit control not to mention your incredible integrated website sales turnover!!
Thank you for being a great partner.
best wishes, jean
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