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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Returning the slippers that were too small and getting a new pair was quick and easy. My husband loves these Sheepskin Rubber Sole Deck Slippers. They are warm, comfortable, give more support than wha... Ver más

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Valorada con 5 estrellas sobre 5

Their customer service is top notch. They had trouble moving the package through customs due to new requirements (Canada delivering to USA) . They were responsive to my emails and concerns throughout... Ver más

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Valorada con 3 estrellas sobre 5

I bought the black leather women's mitts. As others have noted, the customer service is very good and the products are beautifully made. But I'm still very disappointed, because the rolled cuff on the... Ver más

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Valorada con 5 estrellas sobre 5

Their Customer Service department is phenomenal! They return emails within 24hrs and don’t shy away or dance around the bush! I love that!!! Very informative & knowledgeable replies give you pause t... Ver más

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Información sobre la empresa

Escrito por la empresa

Shop for a Sheepskin Rug, Medical Sheepskin Pad, Baby Sheepskin, Lambskin Slippers and Shearling Sheepskin Rugs.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

30 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great slippers

Returning the slippers that were too small and getting a new pair was quick and easy. My husband loves these Sheepskin Rubber Sole Deck Slippers. They are warm, comfortable, give more support than what he has tried before, and they look like they will last longer than others.

4 de marzo de 2026
Opinión espontánea
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Respuesta de Sheepskin Town

Hello,

Thank you so much for your wonderful review! It truly means a lot to us to know that our products are making a positive difference in our customers’ everyday lives.

We hope to welcome you back to our website again soon.

Best regards,
Customer Service

Valorada con 5 estrellas sobre 5

My Mouton sheepskin hat

My Mouton sheepskin hat is nice and fits well. The quality is nice.. I had a good experience dealing with Sheepskin Town.

4 de marzo de 2026
Opinión espontánea
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Respuesta de Sheepskin Town

Hello,

Thank you very much for your review! We are thrilled to hear how much you love your new hat. We hope to see you back at our website soon!

Best regards,
Customer Service

Valorada con 5 estrellas sobre 5

Lovely, Warm Shearling Mittens

I had an old pair of shearling mittens that were pretty warm, but not really made that well. I blew a hole in them during the cold weather this winter. (Obviously I needed a new pair because it’s been subzero with the wind chills where we live). I found this website and ordered a pair of mittens. I needed a little help with customer service at one point and they were very prompt and friendly. The mittens arrived quickly and I got to wear them outside today. They are not only beautiful and well-made, but they are deliciously warm and socks inside. I would highly recommend Sheepskin Town mittens!!

27 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wow!

Wow! What a great product! I got the Quattro golden mist rug and it has the best thickest pile. Soft feels awesome on the skin great price and worth every penny. For snuggling on the couch nothing better. Shipping was incredible ordered on Wednesday was here by Saturday. GREAT COMPANY!

24 de enero de 2026
Opinión espontánea
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Respuesta de Sheepskin Town

Hello Beth,

Thank you so much for your review! We’re thrilled to hear how much you love your new rug. The Golden Mist is one of my personal favorites—an excellent choice! We look forward to welcoming you back to our website soon.

Best regards,
Customer Service

Valorada con 3 estrellas sobre 5

Women's mitts

I bought the black leather women's mitts. As others have noted, the customer service is very good and the products are beautifully made. But I'm still very disappointed, because the rolled cuff on these mitts means they are too wide to tuck under my sleeves, and too narrow to go over. So I can't get them properly on my hand and it's hard to do anything in them, even get a good grip on a snow shovel. I'm honestly not sure how I can make them work.

21 de enero de 2026
Opinión espontánea
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Respuesta de Sheepskin Town

Hello Holly,
Thank you for your feedback. We’re glad to hear you had a positive experience with our customer service team.
We’re very sorry to learn that you’re not satisfied with the mittens you received. Please contact us again so we can provide you with a return label and arrange a return or exchange at no additional cost to you. Our phone number is listed on our website, and our team will be happy to assist you further.

Best regards,
Customer Service Team

Valorada con 5 estrellas sobre 5

The Customer Service is very good

The Customer Service is very good. Sent personal email about choosing this product and when it would arrive. Was grateful for my review.
The mittens are beautifully crafted and keep my fingers warm.
I'm impressed with this company in the way it values me as a customer.

5 de enero de 2026
Opinión espontánea
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Respuesta de Sheepskin Town

Hello Arlene,

Thank you so much for your review! We’re delighted to hear that you had a great experience with our customer service team. Our customers are our top priority, and we are committed to offering high-quality items—like the gloves you purchased. Your feedback truly means a lot to us and we hope to see you back at our website soon.

Best regards,
Customer Service

Valorada con 5 estrellas sobre 5

All-round super company

Great customer service! and so importantly, GREAT products! I'll always have my Sheepstown shearling gloves within reach--they've become an essential staple in my winter outdoor wardrobe. Many thanks!

6 de enero de 2026
Opinión espontánea
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Respuesta de Sheepskin Town

Hello Andrea,

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience with our customer service team and how much you love our shearling gloves! We hope to see you back at our website soon!

Best regards,
Customer Service Team

Valorada con 5 estrellas sobre 5

I own to two other sheepskin rugs which…

I own to two other sheepskin rugs which are nice rugs are made of they are beautiful but the the quality the finest of of the of the fur on the right I I just got from sheepstown is definitely Superior good people to deal with I'm more than than received value for what I paid

1 de enero de 2026
Opinión espontánea
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Respuesta de Sheepskin Town

Hello Robert,
Thank you so much for your positive review! We are delighted to hear how much you love our rugs and customer service!
We hope to see you back at our website soon!

Best regards,
Customer Service

Valorada con 5 estrellas sobre 5

My husband and I absolutely LOVE this…

My husband and I absolutely LOVE this company and their rug pelts !!!
We will continue to order more !
They are SO SOFT & Exceptionally Beautiful!
We highly recommend !
They ship fast and their customer service is excellent

5 de diciembre de 2025
Opinión espontánea
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Respuesta de Sheepskin Town

Hello Jennifer,

We’re thrilled to hear that your husband loves our rugs! Thank you so much for your kind review. Feedbacks like yours inspires our customer service team to keep delivering their best.

Best Regards,
Customer Service Manager

Valorada con 5 estrellas sobre 5

Amazing customer service - worth it!

Navigated two orders total with SheepSkin Town, which included one replacement and one return, all easy and straightforward to navigate. The customer service and quality control teams were truly wonderful, very responsive and kind. The resulting quality matching was superb and you can tell this company stands behind their products. I will be back for more!

6 de noviembre de 2025
Opinión espontánea
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Respuesta de Sheepskin Town

Hello DG,
Thank you for your positive review. We are very happy to hear about your positive experience with an exchange and our products! We hope to see you back at our website soon!
Best Regards,
Customer Service

Valorada con 5 estrellas sobre 5

Great customer service

Their customer service is top notch. They had trouble moving the package through customs due to new requirements (Canada delivering to USA) . They were responsive to my emails and concerns throughout the process. They kept me updated and informed throughout. The package arrived today, everything was packed with care and looks beautiful. 100% worth it:)

28 de octubre de 2025
Opinión espontánea
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Respuesta de Sheepskin Town

Hello Kristin,
Thank you so much for your wonderful review! We’re thrilled to hear how much you love your product and appreciated the support from our customer service team. Your kind words mean a lot to us and keep us motivated to do our very best every day. We look forward to welcoming you back to our website soon!

All the best,
Customer Service Team

Valorada con 1 estrellas sobre 5

These people are liars

These people are liars. Perhaps frauds. I ordered 2 genuine sheepskin rugs that were supposedly in stock. I paid in full and did not receive a confirmation email. So the next day I wrote to them and received what seemed like a legit response. It said that my order was received and would ship later that day, and also in a couple hours I would receive a tracking number. Nope...it never came. So 2 days later I asked what is going on. They sent the exact same response as 2 days prior (word for word). So I went to my credit card online and reversed the charges. Something is very off about this business. BEWARE!

16 de octubre de 2025
Opinión espontánea
Logotipo de Sheepskin Town

Respuesta de Sheepskin Town

Hello Dave,
We want to assure you that we are a fully operational and legitimate business for over 20 years and we are committed to customer satisfaction, which is evidenced by the positive feedback on Trustpilot.

As previously explained on our email exchange, we are close on weekends and holidays. On Monday, October 13, 2025, was a public holiday in Canada (Thanksgiving Day), so your order would ship the next day -October 14th.

When we contacted you to confirm whether you wished to proceed with the shipment or cancel the order,, you informed us that you had already filed a payment dispute (chargeback) with your financial institution.

Due to the pre-existing payment dispute you initiated, the order has been cancelled on our end.

Once a customer files a chargeback, the funds become locked in the dispute process. This protocol legally prevents us from issuing a direct refund. All further steps regarding the refund of your purchase amount must be handled by your credit card company or bank.

Please reach out to your financial institution directly for updates on the dispute and the status of your refund.

Thank you.

Valorada con 5 estrellas sobre 5

Their Customer Service department is…AWESOME

Their Customer Service department is phenomenal! They return emails within 24hrs and don’t shy away or dance around the bush! I love that!!! Very informative & knowledgeable replies give you pause to stop and think regarding a decision. I truly respect them as a group and individuals and wish more companies had the “Customer Service” Sheepskin Town has. They are AWESOME!

10 de septiembre de 2025
Opinión espontánea
Logotipo de Sheepskin Town

Respuesta de Sheepskin Town

Thank you so much for your wonderful review. We’re delighted to hear that you had such a great experience with our customer service team. Please don’t hesitate to reach out if you have any questions or need further assistance.

Valorada con 5 estrellas sobre 5

Legit pelt, great colors, excellent Customer service

Softest, most comfortable and beautiful...I also got the best service. I am so happy that I chose Sheeptown. Their product is far above any competitors. I've tried them. This is a real pelt. Stunningly dyed and is fantastic on my motorcycle. Got one for the couch too. Backed by great customer service. I needed to exchange one due to color was a little too white, it was no problem, and I'm so happy with my final results. You will love these. (Others have fabric backs, not real pelt backing) this price is very fair too. Thanks ST

1 de julio de 2025
Opinión espontánea
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Respuesta de Sheepskin Town

Hello Kim,
We're delighted to hear that you're pleased with our product and services. We look forward to welcoming you back to our website soon.

Valorada con 5 estrellas sobre 5

Top quality hides

Top quality hides, clean, no obnoxious smell! Timely delivery. Great selection to choose from. We'll be back for more! Thanks! I

4 de junio de 2025
Opinión espontánea
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Respuesta de Sheepskin Town

Hello Ursula,

We are thrilled to hear how satisfied you are with our product! We look forward to welcoming you back to our website soon.
Best regards,
Customer Service

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, beautiful product!

5 de mayo de 2025
Opinión espontánea
Logotipo de Sheepskin Town

Respuesta de Sheepskin Town

Hello Melissa,

Thank you for your positive review! At Sheepskin Town, we are dedicated to delivering exceptional customer service and we're delighted that you're pleased with our product. We look forward to welcoming you back to our store soon!

Best,
Customer Service Team

Valorada con 5 estrellas sobre 5

These suede gloves are a perfect fit…

These suede gloves are a perfect fit and nicely warm. I am very happy with my purchase. Sheepskin Town staff are a pleasure to deal with.

1 de marzo de 2025
Opinión espontánea
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Respuesta de Sheepskin Town

Hello Steven,
Thank you very much for your positive feedback! We are pleased to hear about your experience shopping with us. We hope to see you back at our website soon.
Best regards,
Customer Service

Valorada con 5 estrellas sobre 5

Excellent quality items and great…

Excellent quality items and great customer service. Highly recommend!

21 de octubre de 2024
Opinión espontánea
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Respuesta de Sheepskin Town

Hello Geoff,
We are very happy to hear you are satisfied with our product and our customer service team! We hope to see you back at our website soon!

Valorada con 5 estrellas sobre 5

In my top 3 online shopping experiences

The pink lambskin rug is really the most beautiful thing I have seen in a very long time. The shipping and packaging from Sheepskintown were phenomenonal. And the price was amazing, the quality is unsurpassed. Ordering online can be "iffy," but I would be confident ordering anything from Sheepskintown, knowing it would be perfect. I'm not sure how to sufficiently express my thanks to Sheepskintown for providing exactly what I hoped for so quickly.

15 de octubre de 2024
Opinión espontánea
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Respuesta de Sheepskin Town

Hello Doanie,

We are thrilled to hear how much you love your new sheepskin rug! Your feedback means a lot to us, and we look forward to welcoming you back to our store soon. Thank you so much for your kind words.

Valorada con 5 estrellas sobre 5

ordered the sheepskin cabin indoor…

ordered the sheepskin cabin indoor outdoor slipper
they’re more comfortable than the UGG!!! can’t believe it and it’s cheaper. Thanks I’ll order again from you soon

10 de septiembre de 2024
Opinión espontánea
Logotipo de Sheepskin Town

Respuesta de Sheepskin Town

Hello Imane, Thank you very much for your positive review. We are very happy to hear how much you love your new slippers!
We hope to see you back at our website soon!

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