I like bamboo bedding and have just purchased a new Harrison Spinks Pillow Top mattress so was after an extra deep fitted sheets to fit the 35cm depth of it. Luckily Sheet Story has just that with 40c... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I ordered fitted cot sheets in error wanted flat sheets. I have tried several times to email the company asking if I could return them for a refund and they have never responded to my emails. The... Ver más
La empresa ha respondido
Really good quality sheets. Deep envelope closure on pillow cases makes sure the pillow stays in place (take note Panda!). Excellent packaging; all presented in individual boxes for a touch of luxur... Ver más
La empresa ha respondido
I have purchased bedding from sheet story on two occasions. Fitted sheets and pillow cases. The size, fit and quality are excellent. The packaging is to a standard and presentation perfect for... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre SHEET STORY
Escrito por la empresa
SHEET STORY
At Sheet Story, we transcend home luxury, transforming the bedroom into a canvas for creativity and a playground for individuality. To buy bedding online with us, becomes a thoughtful process synonymous to picking your clothes according to quality, style and comfort.
Our product's quality truly speaks for itself. We also hold the OEKO-TEX® Standard 100 certification. This is an independent third-party certification in the UK. It has been designed to ensure effect the dyeing industry has on the environment is minimised.
We are more than happy to help with any enquiries you may have.
Why Choose Sheet Story?
✅ Free fast delivery
✅ Free 90 day returns
✅ OEKO-TEX® Standard 100 certification
✅ 400 thread count bedding
VISIT WEBSITE CONTACT USInformación de contacto
Hayes Business Studios, UB3 3BB, Hayes, Reino Unido
- hello@sheetstory.com
- sheetstory.com
4,8
Excelente
203 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good quality sheet but it doesn’t fit…
Good quality sheet but it doesn’t fit great!
8 de agosto de 2025
Respuesta de SHEET STORY
Hello! Thank you very much for leaving a review. We're really thankful to you for taking the time and providing us with valuable feedback. We hope to see you again soon!
Respuesta de SHEET STORY
Hi Shirley. Thanks so much for taking the time to leave your very kind review. We're so glad you have a great experience! We hope to see you again soon!
Excellent quality sheet 5 star
Excellent quality sheet, very comfortable sleep as don't have to keep getting up to get the sheet to stay on the mattress...absolute bliss will definitely be purchasing again
31 de julio de 2025
Respuesta de SHEET STORY
Hi William. Thank you so much for your very kind review. We're delighted you found our sheets excellent quality! We hope to see you again soon.
Good quality sheet but have to send…
Good quality sheet but have to send back as it wasn't 'rust' as described, more like gold or ochre.
2 de agosto de 2025
Respuesta de SHEET STORY
Hi Helen. Thanks for taking time to review our Terracotta Fitted Sheet and mention it's quality, even if the colour wasn't as hoped. We hope to see you again soon.
Duvet is very well made
Duvet is very well made. Fits well & feels nice. A very good product.
27 de julio de 2025
Respuesta de SHEET STORY
Thank you Paul for your very kind review. We are glad to hear your duvet cover has been well received and we hope to see you again soon!
the quality of the sheet I ordered is…great
the quality of the sheet I ordered is really good washes and irons lovely
2 de julio de 2025
Respuesta de SHEET STORY
Thank you Linda for your very kind review. We're thrilled that you found our sheets to be great quality. We hope to see you again soon!
Lovely sheets
Lovely sheets. Good communication, great product beautifully packaged in recyclable materials
10 de julio de 2025
Respuesta de SHEET STORY
Hello. Thanks so much for your very kind review! We're glad you had a great experience and we hope to see you again soon!
Excellent bedding
Excellent bedding, soft, cool and fits perfectly! Fast delivery. Thank you!
3 de julio de 2025
Respuesta de SHEET STORY
Hello. Thanks so much for your very kind review! We're glad you had a great experience and we hope to see you again soon!
Fitted sheet
I like the sheet it fits the corners of my bed all though a little bit big ( better than being too small) it was a bit more expensive , so I think I will try and find another one at a better price,
3 de julio de 2025
Respuesta de SHEET STORY
Hi Kathy. Thanks so much for your kind review! We're glad you liked the sheets. Our fitted sheets are for suitable for mattresses up to 41cm deep, so that could be where the excess has been realised!
I have been in touch numerous times…
I have been in touch numerous times with no response
6 de julio de 2025
Respuesta de SHEET STORY
Hi Javed. We have investigated this issue and we can see that we received an email from yourself requesting a return 3 hours before this review occurred. As per our terms, we aim to reply as soon as possible within 1-2 business days. Our team replied via email the following day with a pre-paid label as part of our free returns offering. We hope your return went smoothly and that you'd re-consider your rating please.
Respuesta de SHEET STORY
Hi Siobhan. Thanks so much for your kind review. We're glad you had a great experience and hope to see you again soon.
Respuesta de SHEET STORY
Hi Anne. Thank you so much for your kind review about our protectors. We hope to see you again soon!
Respuesta de SHEET STORY
Hi Gail. Thanks so much for leaving your kind review. We hope to see you again soon!
Swift resolution of an issue
I recently received a pair of pillowcases I had ordered from Sheet Story. As I didn’t require them immediately, I didn’t open them for a few weeks, however when I did I discovered they had sent an odd design. On raising this late afternoon on a Sunday, I received an almost immediate response, asking for a photograph. By 10am Monday morning I was advised that I had been sent square pillowcases rather than oblong and a replacement had been despatched, which arrived within a couple of days, with the advice to pass the incorrect ones on to someone who could make use of them. Excellent customer service.
29 de mayo de 2025
Respuesta de SHEET STORY
Hi Lynda. Thanks so much for leaving your kind review. We hope to see you again soon!
Respuesta de SHEET STORY
Hi. Thanks so much for leaving your kind review. We hope to see you again soon!
Just lovely!!
Beautiful quality fitted sheets and pillowcases, very soft, fit well and wash up lovely. I've had bamboo bedding for a long time from other companies but, sheet story are the best!
Outstanding customer service it there's an issue.
23 de mayo de 2025
Respuesta de SHEET STORY
Hi Christine. Thanks so much for leaving your kind review. We hope to see you again soon!
I would like to congratulate sheet…
I would like to congratulate sheet story on their excellent customer service. I made an enquiry regarding a sheet I bought and was offered an instant replacement. 1st Class customer service.
3 de mayo de 2025
Respuesta de SHEET STORY
Hi Christine. Thank you so much for your review. We're so glad we could assist you so quickly! We hope to see you again soon.
Lovely sheets with deep sides that…
Lovely sheets with deep sides that don’t slip off the bed. Excellent customer service. I would recommend and use again.
21 de abril de 2025
Respuesta de SHEET STORY
Hello. Thank you very much for taking the time to leave this lovely review. We're thrilled that you have had a great experience.
Amazingly luxurious sheets
21 de abril de 2025
Respuesta de SHEET STORY
Hello. Thank you so much for leaving us this lovely review. We're so glad you like the quality!
Lovely sheets.
OMG what lovely sheets! Silky to touch, Lovely dusky pink colour that matches my duvet. Came beautifully wrapped and boxed.
4 de abril de 2025
Respuesta de SHEET STORY
Thank you Julie for your very kind review. We're so glad you had a great experience and we hope to see you again soon!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.