We are truly sorry to hear about your experience
At Zerodrytime, customer satisfaction is paramount, and we always strive to exceed expectations serving thousands of customers all over the UK. Although, we make every effort to meet and surpass our customers' needs, it's also essential for expectations to be realistic.
Upon reviewing our records, we see that we made significant efforts to address this concern promptly. Following our initial service on October 19th, we were committed to ensuring your satisfaction, which is why we returned on October 23rd to readdress the matter, completing the full job free of charge.
Rest assured; our team's priority was to ensure your satisfaction with the results before concluding their work.
Thank you for your continued support and for allowing us to serve you.