Sheffords Chartered Surveyors Opiniones 87

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having used Sheffords before to carry out a defect report, we didn’t hesitate in using them again to carry out a level 2 survey on a property we’re purchasing. The survey was carried out by Mr Treliv... Ver más

Valorada con 5 estrellas sobre 5

Very helpful. Knowledgeable about area. Quick to reply to queries before & after the survey. We didn't use method of using cheapest quote on search engines as we feel it is important to use local surv... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I engaged Sheffords for a 'single defect survey' to assess what measures to take against mould/condensation in my flat. From the start, communication was great — swift, full and transparent. Jere... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ed and his team provided invaluable advice during our home purchase process. He helped us avoid falling foul of buying a property which would have required very extensive remediation work but that on... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Perito
  2. Compañía de administración de propiedades
  3. Tasador inmobiliario
  4. Asesor inmobiliario
  5. Tasador de bienes raíces
  6. Topógrafo

Escrito por la empresa

Sheffords is an independently owned firm of Chartered Surveyors. The firm was originally established in 1887 with the office in Sevenoaks opening in 1935. We can offer impartial advice and assistance in the following areas: RICS Level 3 (Building) Surveys RICS Level 2 (Homebuyer) Surveys Commercial and Residential Valuations Portfolio and Property Management Landlord and Tenant Matters Land and New Homes Advice Party Wall Matters Single defect reports Building Energy Performance Advice Additional Services We cover the west Kent area and onto the weald as well as into east Surrey. We pride ourselves on our Google and Trustpilot reviews all of which are genuine and from recent clients. There is much more information on our website sheffords.co.uk but if you have a tricky property problem please pick up the phone or complete the form on our website and one of our surveyors would be pleased to discuss matters further.


Información de contacto


4,9

Excelente

TrustScore: 5 sobre 5

87 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

I have used Sheffords Charterd…

I have used Sheffords Charterd Surveyors for a Level 2 home survey and Ms Louisa was my Surveyor. Their service was highly professional and exceptional from the initial communication through the post-report assistance. The report meticulously covered each and every element I must know in detail prior to make a serious decision such as buying a home.

28 de noviembre de 2022
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Mr Philip, thank you very much for your review and warm words. it was a pleasure to act for you. Louisa and the team are delighted to have been of assistance.

Valorada con 5 estrellas sobre 5

Efficient, Helpful & Supportive

We have used Sheffords for two house surveys recently. On both occasions we have received excellent service. The surveys have been carried out promptly and the very detailed reports delivered within the quoted timescales. Having not moved for nearly thirty years and being new to the area, so having no knowledge of which Surveyors to use, we are very pleased to have selected Sheffords. When we had follow up queries as a result of one of the surveys, Sheffords were efficient, exceedingly helpful and gave very valued support and advice.

7 de noviembre de 2022
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Thank you very much for your kind words Mr and Mrs Shipman. It was a pleasure to act for you and support your move to west Kent. We wish you the best for the move. Ed, Jeremy and the team

Valorada con 5 estrellas sobre 5

Invaluable advice - highly recommend Ed and his team

Ed and his team provided invaluable advice during our home purchase process. He helped us avoid falling foul of buying a property which would have required very extensive remediation work but that on the surface looked fine. We then went on to purchase a much, much better property - again with his support. We couldn’t recommend him more highly- it was the best money we spent throughout the home buying process.

20 de mayo de 2022
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Emma, thank you for taking the time to review our home survey service and for your kind words. We are delighted to read your encouraging review and it was our pleasure to act for you. Best wishes Ed, Jeremy & The Team.

Valorada con 5 estrellas sobre 5

Excellent RICS Level 2 Survey

I was extremely happy with my experience of Sheffords. Louisa was excellent; very friendly and approachable yet professional and her report was extremely thorough and clear. She was very happy to take the time to explain aspects in more detail and look into specific things I asked about. I will definitely use them again and would highly recommend them.

26 de agosto de 2022
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Thank you for your supportive words which I have passed on to Louisa. We are very pleased to have provided a useful service and supported you during the home buying process with a Level 2 Home Survey. We remain on hand to support home owners with maintenance, valuations and party wall matters. Best wishes Ed, Jeremy & the team.

Valorada con 5 estrellas sobre 5

Excellent quality report

We were very happy with the service provided by Sheffords. They undertook a detailed inspection of the house we are purchasing and their report was very thorough, balanced and insightful. They took the time to understand our future plans for the house and built in recommendations relating to this, making the report very tailored and insightful. They were not the cheapest quote but certainly not the most expensive and the quality of work and local knowledge was definitely value for money. Would definitely recommend.

12 de agosto de 2022
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Thank you very much for your kind and warm words. It was a pleasure to inspect the property and act for you. We remain on hand to assist further with the purchase process if required. Ed, Jeremy & The Team

Valorada con 5 estrellas sobre 5

Ed has been an absolute pleasure to…

Ed has been an absolute pleasure to work with- we were concerned about some structural issues that arose during the sale of our home and Ed came to us quickly, carried out a detailed survey on areas effected and talked us through what the problems were in a way we could understand, set out potential remedial measures and indicative costs and was charming throughout. Ed left us feeling really reassured that all would be OK and helped us find a strategy to get things on track. A great firm and great people.

12 de junio de 2022
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Thank you for taking the time to write this review Mr Perry which is most appreciated. We are very pleased to have been of use and wish you the best for the rest of the process.

Valorada con 5 estrellas sobre 5

Really great company and team to deal…

Really great company and team to deal with. Responsive and detailed at every step of the process. I would recommend them and use them again in the future.

26 de enero de 2022
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Respuesta de Sheffords Chartered Surveyors

Mr Murphy, thank you for instructing Sheffords and for your kind words. We wish you all the best for the future and would be delighted to act for you again should the need arise. Jeremy, Ed & the team.

Valorada con 5 estrellas sobre 5

Clear and timely advice

Ed at Sheffords gave us some advice on a leak to our listed property. His work was thorough and understandable and enabled us to seek quotes based on a definitive scope of work.
We would definitely recommend Sheffords.The report was received quickly and was clear in its diagnosis of the problem and a way to resolve the issue.

26 de enero de 2022
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Sarah, it was a pleasure to act for you and work on such a lovely listed property. We hope the suggested works improve the situation but we remain on hand to advise further when the opening up works are undertaken. Thank you for posting these warm comments. The team at Sheffords

Valorada con 5 estrellas sobre 5

Listed Building in Chipstead

Well organised firm, highly professional service. A detailed survey report with clear conclusions, balanced recommendations and guidance promptly produced.

6 de enero de 2022
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Respuesta de Sheffords Chartered Surveyors

It was a pleasure to act for your again Mr G. It is kind of you to post these warm words. We wish you all the best for the purchase and we remain on hand. Jeremy, Ed & The Team.

Valorada con 5 estrellas sobre 5

Jeremy was a pleasure to work with and…

Jeremy was a pleasure to work with and always had time for my questions and concerns.
He called me to to let me know the vendor was happy for me to attend on the day of survey so I was able to see for myself any issues.
He is a very knowledgeable about the Sevenoaks market and definitely goes the extra mile to help.

6 de enero de 2022
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Thank you very much for taking the time to review our Home Survey service. It was a pleasure to act for you and we are very pleased you found our report to be of use.

Valorada con 5 estrellas sobre 5

I have used Sheffords on two occasions…

I have used Sheffords on two occasions now for a homebuyers level 2 and level 3 survey report. Sheffords were extremely professional and easy to work with throughout the whole process.
The survey reports were very informative with great attention to detail. The team then made a follow up call further to the reports being issued and they took the time to go through any questions I had relating to the reports. I have had the pleasure of dealing with Jeremy, Ed and Louisa and I would highly recommend the Sheffords team. I will certainly be using them again in the future.

5 de enero de 2022
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Respuesta de Sheffords Chartered Surveyors

It was our pleasure to act for you. Thank you for your kind and supportive words. We are delighted with your comments and pleased you founds our reports useful.

Valorada con 5 estrellas sobre 5

RICS home survey level 2 great surveyors!

I recently had a level 2 home survey carried about by Ed. The whole process was made very easy from the efficiency, professionalism and friendliness of Ed and the Sheffords team. I managed to re-negotiate the original price to include urgent repair works that were highlighted in the report that I hadn’t noticed on original inspection. The survey has more than paid for itself in this respect.
Ed was also very good at providing options for the correct survey to select.
I highly recommend their surveying service.

21 de octubre de 2021
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Respuesta de Sheffords Chartered Surveyors

Thank you for your warm words and taking the time to review our service. It was a pleasure to act for you.

Valorada con 5 estrellas sobre 5

RICS Level 2 survey

Myself & partner had a RICS Level 2 Survey completed by Sheffords. We found them highly professional with exceptional attention to detail. We would highly recommend them to anyone who requires a survey and other services. The comprehensive survey has contributed to us re negotiating the house we are purchasing. The experience was made stress-free with Sheffords arranging all times, dates and keys with the estate agents we are purchasing through. We found they responded quickly to emails and communicated with us well. 10/10 service, with thanks to Ed

13 de octubre de 2021
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Thank you very much for taking the time to review our Level 2 Home Survey service and for your warm words. It was a pleasure to act for you both and we hope you will be happy in your first home together. We are pleased to hear the report was detailed and informative. Best wishes Ed, Jeremy and the team at Sheffords.

Valorada con 5 estrellas sobre 5

Very satisfied

When hearing that our purchaser had instructed Sheffords we were concerned we would be unable to appoint them for our purchase. We were wrong with Ed able to survey our purchase and Jeremy undertaking the survey for our buyer. Both surveys were undertaken in a timely manner, very thorough and our survey report was well written with clear guidance on identified issues. A very professional firm that we would not hesitate in recommending.

6 de octubre de 2021
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Respuesta de Sheffords Chartered Surveyors

Dear Mrs Selsby
Thank you very much for your warm words and for taking the time to write and post this review. We are very pleased to have been of assistance.
Ed, Jeremy and the team

Valorada con 1 estrellas sobre 5

What an unfortunate experience being…

What an unfortunate experience being involved with Sheffords. I was surprised to find they have good reviews. As a property management service they made my time living in the property hell. They left me in a property with no working hot water and heating over the winter months and kept sending a gas and heating engineer who couldn't find or fix the problem, after 4 visits my partner had to have a look himself and tell them what the issue was. Ed had actually accused me of not knowing how to work the system and also have a personal issue with his engineer. The same engineer who said Ed was difficult to work for and was extremely rude to him. I wouldn't receive a reply for 10 days and when coming of the phone with Ed I would be in tears. Thankfully I got out of my contract early (with £1000 Fees) this is how desperate I was. The gas metre in the house was completely broken and whenever I mentioned this Sheffords ignored me. The house was not up to a liveable standard and the broken heating system makes it dangerous. Lastly they stole my entire deposit, making up faults with the property and accusing me of even stealing the grill pan and accusing my cleaner of not cleaning the carpets. I wouldn't recommend Sheffords and I would advise anyone to stay away from Ed.

28 de julio de 2021
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Ms Davies

We are disappointed you have posted such comments and will address each of your concerns below. Our primary regret is taking you on your word and working hard to release you from your contractural obligations on compassionate grounds.

You did not ‘get out’ of your contract. You should read it and in particular the binding clauses. The agreed fee (less than £1,000) was a part contribution towards the actual costs incurred by your landlord for re-letting the property after you occupied for less than half of your contractural period.

Our detailed records relating to the attendance of a qualified gas safe plumbing and heating engineer show they inspected as soon as was practicable when issues were reported. Repairs were undertaken within days. Three visits were required due to the intermittent nature of the fault. You were certainly not left without space and water heating for months or even weeks.

All of our let properties have Gas Safe Certificates. You were provided with a copy of the document relating to the property you occupied at the start of the tenancy and several times since.

No accusation of theft has been, or was ever, made by any of our staff. The independent check in report clearly showed the condition of the property at the start of your tenancy and the check out report at the end the condition when you left. The reports show the grill pan being present at the start and not at the end.

Your accusation of theft is defamatory and inaccurate. Sheffords are members of the TDS. Your case has been determined by an independent, nationally recognised body. You were made fully aware of the process at the start of the tenancy. The costs awarded against you will contribute to putting the property back in the condition that it was prior to your occupation.

If a potential future Sheffords landlord or tenant is reading this it should be apparent that as an RICS regulated firm and member of the TDS we adhere strictly to the due processes and will not accept wilful damage or tenants attempting to obviscate their contractual obligations but we will treat every person with fairness.

Your personal comments about me are also defamatory. You are right to recognise your review as the exception. The vast majority of our clients and our clients’ tenants are satisfied with our service. I sincerely regret attempting to assist you and find it most frustrating that you repay that effort by attempting to discredit our good name. We are not able to recommend you as tenants to future landlords or agents.

Valorada con 5 estrellas sobre 5

Excellent

We were very pleased with the service provided by Sheffords - efficient, professional, timely, extensive, thorough and helpful.

26 de julio de 2021
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Mr Knox, thank you very much for your custom and for taking the time to review our service. it was a pleasure to act for you. Jeremy, Ed & the Team

Valorada con 5 estrellas sobre 5

Great service and very detailed report

Ed performed a survey as part of the property acquisition process for a house in Tunbridge Wells. The survey was highly detailed yet clearly laid out and demonstrated extensive expertise and a specific understanding of local properties.
Ahead of and following the survey Ed was very responsive to calls and took time to explain specific details when required.

6 de enero de 2021
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Mr ******, it is very good to hear from you and that you are happy with our service. It was a pleasure to act for you and we wish you the best for the future. Thank you for taking the time to post this review which is very much appreciated. Ed & Jeremy

Valorada con 5 estrellas sobre 5

Dear Mr Treliving,

Dear Mr Treliving,

thank you for acknowledging receipt of funds.

It would be hard to fault your service, I enjoyed speaking with your Father and the detailed report was most suitable for our purposes.

I would certainly use Sheffords again and would recommend you.

Happy Christmas.

4 de enero de 2021
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Mr Allen, thank you for your kind words and taking the time to review our service. We hope to be of assistance in the future. Jeremy, Ed & the team.

Valorada con 4 estrellas sobre 5

very happy with the service and…

very happy with the service and particular the quality and clarity of the report. will use them again and no hesitation in recommending them.

12 de noviembre de 2020
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Dear PR, thank you for taking the time to review our service. I am sorry to hear we did not deliver our usual five star service. Please do contact your either Jeremy or Ed (01732450860) to discuss what we could improve upon. Thank you again for your instruction.

Valorada con 5 estrellas sobre 5

Excellent, thorough surveyors

We instructed Sheffords to survey our prospective new house and would thoroughly recommend them - and have done so to our friends! They clearly expended a great deal of effort inspecting the whole property in great detail and produced a comprehensive but understandable report, including many high definition photos, giving us the confidence we needed to proceed with our purchase.

20 de octubre de 2020
Opinión espontánea
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Respuesta de Sheffords Chartered Surveyors

Mr Martin,
Thank you for your review, kind comments and recommendation of our service to your friends. It was a pleasure to act for you and we are pleased to hear you are happy with the detail of our survey report. We wish you the best with the rest of the purchase process and the future. Jeremy, Ed & Team.

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