Shiva Online Opiniones 

3412
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The cost.. the particular pipe I wonted was only available in England.. your competition was $30 more than I paid you.. well done

Valorada con 5 estrellas sobre 5

Shortly after ordering three different items from their online shop, I received a phone call from them asking me if I was aware that the products may not be compatible with each other, which I was... Ver más

Valorada con 5 estrellas sobre 5

best shop i've bought of to be honest amazing service and they sent me a replacement very quickly when my bong arrived smashed bc it wasn't taken care of when royal mail delivered it. would defo buy o... Ver más

Valorada con 5 estrellas sobre 5

I previously had an issue with 2 faulty sprays (manufacturing issues, not the company's fault). Shiva contacted me and offered to replace the sprays, which they have. I'd like to say that the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vaporizadores
  2. Tienda de cigarrillos electrónicos
  3. Tabaquería

Escrito por la empresa

Welcome to Shiva Online! We supply many top brands including vaporisers from Storz & Bickel, Puffco, Dynavap, Arizer, Pax,Vaponic,Xmax and Storm. We also stock a huge selection of the best and most unique Bongs available on the market by leading brands such as Chongz, Roor, Basil Bush,C1-Sci Fi, Bounce Grace Glass and many more! You can also pick up all shapes and sizes of rolling papers from leading brands such as Raw, Rizla,The Bulldog, OCB and many more! We also stock some of the tastiest blunts on the market from Juicy Jay, Double Platinum,Al Capone, Cyclone, G-Rollz, King Palm and Royal Blunts for quality roll your own cigarettes. You can also find an excellent selection of smoking products and must have smoking accessories on Shiva Online including Hookah Pipes, Grinders and Rolling Accessories. If it takes your fancy we also provide a tantalising range of sex toys for both men and women, including a wide selection of products from Jessica Rabbit and much more! Please feel free to browse our website and Just give us a call to order and collect from our retail outlet located in Greenwich, Unit 16 Greenwich Centre Business Park 53 Norman Road London SE10 9QF


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(3412)

43 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

ordered a roor glass jar and they rang…

ordered a roor glass jar and they rang me to let me know they didn’t have it stocked , the replacement item they sent me was slightly faulty so i emailed them and within a hour or two paul had sent me another email and sent me another replacement item , the other 5 items i ordered were all perfect and the delivery was very fast overall really impressed with shiva.com and will be using their website in the future for all my glass and grinders etc

1 de febrero de 2024
Opinión espontánea
Logotipo de Shiva Online

Respuesta de Shiva Online

Thank you glad we could get it all worked out cheers
Paul

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service . Lovely staff member helped me with the order as i am useless with technology. Would recommend to others 5 stars . Thank u

22 de enero de 2024
Opinión espontánea
Logotipo de Shiva Online

Respuesta de Shiva Online

Hi there,

Thanks for the great review, we're happy to help any time!

Many Thanks,

The Shiva Team

Valorada con 5 estrellas sobre 5

Mushroom bong arrived broken

Mushroom bong arrived broken but was able to get a refund sorted very quickly.

26 de noviembre de 2023
Logotipo de Shiva Online

Respuesta de Shiva Online

Hi George,

Very sorry to hear about the broken product.
We'd be more than happy to help fix the issue if you contact us at shivainternet@gmail.com.

Many Thanks,

GIles

Valorada con 5 estrellas sobre 5

Great service.

I emailed the company with a couple of queries regarding my resent order.
I received a very swift reply and my question were answered.

Very helpful, knowledgeable staff. I'll definitely be using Shiva in future.

29 de noviembre de 2023
Opinión espontánea
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Respuesta de Shiva Online

Thank you very much for the positive feed back

Valorada con 3 estrellas sobre 5

Didn't like the fact that I've had it…

Didn't like the fact that I've had it less than a week and the bong has already broken, very fragile pipe to say the least, only placed the pipe on work top and it slipped out of my hand at no great height and smashed, not happy at all but hey ho!

22 de noviembre de 2023
Opinión espontánea
Logotipo de Shiva Online

Respuesta de Shiva Online

Hi Steven,

Sorry to hear about your experience. Normally we would be happy to offer returns or exchanges on products that are faulty or damaged on arrival. Unfortunately, even the highest quality borosilicate glass is likely to break when dropped from even a low height and so we would not be able to come to such an arrangement in this instance.

Hopefully the problem you have had with this glassware doesn't reflect on our service, and we'd hope you'd reconsider changing your rating.

Many Thanks,

Giles

Valorada con 5 estrellas sobre 5

Fantastic Customer Service - thank you!

I previously had an issue with 2 faulty sprays (manufacturing issues, not the company's fault).

Shiva contacted me and offered to replace the sprays, which they have.

I'd like to say that the customer service I received was fantastic. These guys worked really hard to sort this problem out, and happily replaced the 2 faulty bottles we received.

I'd like to say thank you and I would happily use (and recommend) Shiva again.

18 de noviembre de 2023
Opinión espontánea
Logotipo de Shiva Online

Respuesta de Shiva Online

Hi Liz,

Thanks again for amending your review, glad we could help.

Many Thanks,

Giles

Valorada con 5 estrellas sobre 5

Very fast and problem free experience

Very fast and problem free experience. Love what I ordered and have another order/cart ready to go. Glad to have found your site

26 de octubre de 2023
Logotipo de Shiva Online

Respuesta de Shiva Online

Glad to hear you enjoyed the shop, come back soon!

The Shiva Team

Valorada con 5 estrellas sobre 5

Perfect place for your stoner items!

Great place to buy your stoner related items. Bought a set of scales to use for my kitchen aswel as a very amazing mushroom bong. Don’t have to use it to enjoy the work! You want great deals aswel as great work of art for your stoner items, this is the store for you!

18 de octubre de 2023
Opinión espontánea
Logotipo de Shiva Online

Respuesta de Shiva Online

Thank you for the warm review. We always appreciate customers taking time to give positive feedback fro our small business.

Many Thanks,

Shiva

Valorada con 5 estrellas sobre 5

Ordered a pre-cooler and a downstem for…

Ordered a pre-cooler and a downstem for a new piece. the pre cooler is great but the downstem doesn't quite fit either 18.8mm joint which is a shame. Oh well I only paid a couple of quid for it! Other than that, fast service, well wrapped and packaged, everything was safe and on time. Overall, really happy and will be ordering from these mawfks again

12 de octubre de 2023
Opinión espontánea

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