Lina Stores - Online Shop Opiniones 

1145
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I rarely leave reviews, but the service I received from Reggie at Lina Stores was so exceptional that I felt it deserved recognition. For my birthday this year (and last year!), my colleagu... Ver más

Valorada con 3 estrellas sobre 5

I ordered on the Friday and the next delivery date was the Tuesday. Although the product was collected by the courier on the Monday they did not deliver it until the Wednesday. Losing a day when sendi... Ver más

Valorada con 5 estrellas sobre 5

Great experience shopping online with Linastores. There is a huge range of Italian produce, a mixture of Lina Stores own & branded Italian companies. The site is easy to navigate and each product has... Ver más

Valorada con 5 estrellas sobre 5

Product arrived same date as stated and well packaged with some ice to keep the product cool. I really like the Toscan sausage very well as it’s really different from other sausages from Tesco and Ald... Ver más

Información sobre la empresa

  1. Servicio de entrega de comestibles
  2. Proveedor de catering
  3. Proveedor de regalos corporativos
  4. Tienda de regalos

Escrito por la empresa

Founded in 1944 Lina Stores is one of the UK's oldest Italian delicatessens. It still operates from the same location in Soho, and has recently birthed multiple Italian restaurants in London. Homemade pasta, sauces, meats, cheeses, antipasti and more are now available for delivery nationwide.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 14% de las opiniones negativas

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4,6

Todas las opiniones

(1145)

73 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Food was spot on

Food was spot on, had a little trouble with the courier but apart from that we had a delicious meal and would definitely buy a meal kit again!

7 de julio de 2025
Valorada con 5 estrellas sobre 5

Great service

Great service - the staff even checked my order and if it was going to the right address. The food was delicious and so easy to make - made Father’s Day special as we couldn’t get to the restaurant.

12 de junio de 2025
Valorada con 3 estrellas sobre 5

Great food let down by the delivery experience

I've been ordering Lina stores for a few years now, usually if we're celebrating something. However, this time the bolognaise lid simply was not put on properly so popped off during the delivery. The customer service team refunded, and we were able to pick up a new bolognaise that day from a store in town which is great. But we live a 45 mins away, so the 90 min round trip was a faff. Also, the quality of the parmesan has gone notable downhill. Saying that, the pasta and sauces are just divine. I would advise to order a day before if you're ordering for something special.

16 de junio de 2025
Valorada con 1 estrellas sobre 5

Order arrived 4.5 hours late for my…

Order arrived 4.5 hours late for my daughter’s baptism. They initially said it would be 45-hour and no further updates.

Focaccia was very disappointing- stale, not fresh and no taste. No refund given for extent of the delay - just delivery refund.

15 de junio de 2025
Logotipo de Lina Stores - Online Shop

Respuesta de Lina Stores - Online Shop

Hi Emily,

We are deeply sorry for the issues you have experienced with our delivery of your order.

For deliveries, we work with third-party courier partners that are experts within their field. However, mistakes happen and on this occasion they have let you and ourselves down, and for this experience we're very sorry and realise this is not ideal.

We have been informed that that their delivery van broke down, which led to the delay with your order. I am so sorry that this caused such a delay with your order.
We have checked with the team and they have assured that a full refund for your order has been issued on top of the refund of the delivery.

Can you please reach out to us at support@linastores.co.uk in case this hasn’t been received on your end?

Once again, we would like to apologise for the inconvenience.

Lina Stores

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