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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is honestly the best wholesaler for ordering clothes. I have never had an issue with ralawise. The delivery is unbelievably quick. Only ordered stuff yesterday and it came today. Delivery drivers... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I would have given them 5 stars, but I HATE THEIR STUPID BOXES - Use once then chuck. And, they never seem to "unzip" correctly, and, believe it or not, I've actually cut myself on the sawtooth edges... Ver más

Valorada con 5 estrellas sobre 5

I've tried a number of suppliers before finding Ralawise and none are a patch on them. Their customer service, prices, ordering simplicity and delivery is absolutely perfect every time. Definitely... Ver más

Valorada con 5 estrellas sobre 5

Shocked to see the ratings here, seems like people have one little issue and then they come write their review, don't write a review when things are going smooth though. personally we at F&L Printing... Ver más

Información sobre la empresa

  1. Mercado mayorista de ropa

Escrito por la empresa

Choose Ralawise as the No.1 choice for unrivalled stock, more brands and ultimate support! Ralawise provide the blank canvases for you to create your own masterpieces. If you're looking for an industry-leading clothing, apparel and consumable distributor for your business, then look no further. From our vast product selection, innovative marketing advice and tips, as well as being Europe's leading stock holder, Ralawise ensures you stay ahead of the competition.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

105 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(105)

12 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

BEWARE

BEWARE! We placed an order for over £200 we wanted to exchange one of the items as it didn't fit ( for an item that cost more than the existing one) There is a £30 restocking fee & a £15 pick up fee.
No exchange policy. The item is £31 so we are now stuck with it.

5 de octubre de 2022
Opinión espontánea
Logotipo de Ralawise Ltd

Respuesta de Ralawise Ltd

Sorry to hear you have rated Ralawise with a 2 star review and are unhappy with our returns policy. However, as a B2B business, our returns procedure is clearly outlined in our terms of trade and is standard for our industry as a whole. Please feel free to share your details with us and we’ll get in touch to understand your complaint in more detail, which we can hopefully resolve. We look forward hearing from you soon. Please send your details to marketing@ralawise.com

Valorada con 5 estrellas sobre 5

We have used Ralawise as our main…

We have used Ralawise as our main supplier for several years now and we are very happy with their service. Our account manager Jesal Vegad is always very helpful and goes out of his way to provide us with advise and product information. Great company!

11 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve been with ralawise for around 7…

I’ve been with ralawise for around 7 years and in that time they have helped me grow. Amber our rep is always on the ball when it comes to keeping us in the loop of new products and styles. Ralawise on the whole have been brilliant and the customer service is 1st class.

30 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, fast delivery, the team have never let me down. Great assistance from Amber when needed, always promptly replies to queries. Always has a varied amount of stock and options available. Cannot fault the service.

30 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

been using ralawise almost 5 years

been using ralawise almost 5 years, angela our rep has definitely made our experience with ralawise way better, she helps me find exactly what my customers after and points me in the right direction of quality and costs, i’ve been using brands i’ve never heard of that are amazing quality, i love being able to offer my customers a choice of the lower quality items and and higher quality items, with actually sounding like i know what i’m talking about, all thanks to angela.. and quick next day delivery is a god send.. definitely deserve the 5 stars.. keep up the good work ralawise 👍😊

16 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Service

Shocked to see the ratings here, seems like people have one little issue and then they come write their review, don't write a review when things are going smooth though. personally we at F&L Printing Services have never had any issues with ralawise service and we couldn't recommend them enough. Brilliant service.

30 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero star

Zero star - nothing more. I spent lot of money on last year and never AGAIN.

20 de octubre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would not open an account

Absoloutley shocking customer service. They would not open us an account as we are a charity. A charity that runs a garment decoration business. Kat was most unhelpful. Very disappointed with them. Please don't leave a boiler plate answer. We have a website we have manufacturing facilities.

6 de octubre de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Repeated failures and disapointments.

Repeatedly let down by poor customer service and not fulfilling the correct or full amount of orders. Their Back ordering systems are not fit for the job, Constantly rolling over to following days / weeks, meaning you can't get accurate dates to your clients. Call them up and they promise to reply to get back to you with information but they don't call back.
Genunie lack of any apparent care. Perhaps those with an account manager fare better but for ourselves, just using their online ordering, its been repeated failures and disapointments.
Regret the low score but enough is enough.

20 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

shocking!

shocking!
they take forever to apply refund for faulty returned goods! then make up amounts on the account that are owed (in our case not owed!).
They fail to take complaints seriously!
Incompetence is an understatement!
They have been great in the past but those days are long gone!shocking level of service!

22 de septiembre de 2020
Opinión espontánea

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