The quality is amazing
The quality is amazing. Very nice pieces and the board is also well made. Shipping was fast and customer service was a delight to work with. Happy to recommend WorldChess to friends.
28 de septiembre de 2026
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Información sobre la empresa
Escrito por la empresa
World Chess Shop is the official chess store for World Chess-designed chess equipment. We sell the official Championship Chess Set approved by FIDE. We serve players, clubs, and collectors who want modern design with clear playability. Our Championship set has been used in World Championship matches since 2013.
Información de contacto
C/O AGENTS OF DELAWARE, 530 SCHOOLHOUSE RD SUITE G, 19707, HOCKESSIN, Estados Unidos
- shop@worldchess.com
- shop.worldchess.com
4,1
Muy bueno
12 opiniones
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It could have arrived sooner
It could have arrived sooner, and the box that it came with was notoriously low quality. The pieces could have been heavier. I expected much more for the price.
28 de septiembre de 2026
Superb craftsmanship.
Quality chess sets that are made by real craftsmen, who clearly lavish care and attention on every detail.
The website is pretty good, too.
17 de septiembre de 2026
Respuesta de shop.worldchess.com
We really appreciate you taking the time to share this with us! We’re especially happy that the craftsmanship stood out to you. A great chess set is about much more than appearance. The balance, proportions, finish, and small details all contribute to the experience of playing with it. We’re also glad you enjoyed your experience with the World Chess Shop, and we hope your set becomes part of many great games ahead.
Just the best
Very friendly and fast support. Thank you very much for the coffee mug. I love it. The quality of the board is also amazing. Would recommend
10 de septiembre de 2026
Respuesta de shop.worldchess.com
We’re very happy to know you had a smooth experience with the World Chess Team and that you’re enjoying your new chess board.
We always aim to combine high-quality chess products with responsive customer service, reliable delivery, and thoughtful details that make the whole experience more enjoyable.
We hope your World Chess board brings you many great games, and we’re glad the mug found a good home too.
I purchased the Reykjavik Series…
I purchased the Reykjavik Series Plastic Chess Pieces in red and white. The shipping was slow in terms of modern standards as it took over a week for the chess pieces to arrive. The response and replacement of the blemished red King was excellent. The set itself is a bit too "seamy" (visible seams) and the "felt" bottoms are a joke. I regret not spending more money on a better set of chess pieces.
4 de septiembre de 2026
Respuesta de shop.worldchess.com
Thank you for your honest feedback. We’re sorry the delivery took longer than expected and that the visible seams and felt bottoms left you disappointed with the set. While we’re glad we resolved the blemished red king promptly, we understand that the overall quality fell short of your expectations.
Perfect
Absolutely delighted with this chess set. It is beautifully crafted, elegant, and of excellent quality. It looks even better in person, and I am extremely pleased with my purchase. Highly recommended
1 de septiembre de 2026
Respuesta de shop.worldchess.com
Thank you so much for your kind words. We’re very happy to hear that you’re pleased with the quality and design of the set, and that it looks even better in person.
Very low quality of the chess board ordered
Low quality of the chess board ordered (scratches, precision of the work, finish, etc), also didn't match the description on the online page (was definitely not made of massive ebony wood for the outer frame, but wood painted black).
However, very satisfied of the customer service and support. Reactive, and focused on finding a solution. Answering within a few hours.
1 de septiembre de 2026
Respuesta de shop.worldchess.com
Thank you for your feedback. We’re sorry the board did not meet your expectations in terms of finish and overall quality.
We would also like to clarify that the Official World Chess Black Premium Set is made from solid ebony wood, including the outer frame, and is not simply painted black.
We’re glad our customer service team was able to respond quickly and help find a solution for you. Thank you for giving us the opportunity to assist.
Respuesta de shop.worldchess.com
Thank you for your kind words. We’re glad you’re happy with both the service and the quality of the product.
Respuesta de shop.worldchess.com
Thank you for your feedback. We’re glad you’re happy with your set.
Great products and great company
Great products and great company. Easy to order and delivered as promised. Recommend buying from them!
5 de agosto de 2026
Respuesta de shop.worldchess.com
Thank you so much for the kind words. We’re really happy to hear you had a great experience with us. We truly appreciate your support and recommendation.
Superb Customer Service
Excellent customer service that promptly addressed an issue with the order. Chess sets of impeccable quality..
5 de agosto de 2026
Respuesta de shop.worldchess.com
Thank you so much for your kind feedback. We’re glad we could help resolve the issue quickly, and we’re delighted to hear you’re happy with the quality of our chess sets.
Pricey and Defected product
I received the chess set and unboxed it and unfortunately it had a couple of defects.
1x pawn is missing the green pad at the bottom
The board has some marks/ stain
The customer service offered a partial refund, which is great. However, it was still disappointing as it’s advertised as a rather premium chess set, and its price point certainly reflects that. Despite the positioning/ branding on their website, this is exactly the same manufacturer as a few other online resellers that go for about 30% lower price
5 de agosto de 2026
Respuesta de shop.worldchess.com
Thank you for sharing your feedback, and we’re sorry to hear that your set arrived with these issues. We understand how disappointing this must have been, especially when purchasing a premium chess set.
We’re glad our customer service team was able to assist and offer a partial refund. Our fulfillment team has also advised that they have sent you a replacement pawn for the pawn that had an issue.
We appreciate that this does not change the disappointment of receiving a product that was not in perfect condition. We take the quality of our products and our customers’ experience very seriously, and your feedback has been noted and shared with our team.
Thank you again for bringing this to our attention.
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