Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Información sobre la empresa

  1. Investigador de mercado

Escrito por la empresa

Shop and Scan is Ireland’s leading shopper market research panel. We measure the purchasing behaviour of homes across Ireland. Your contribution to our panel will have a major impact on decisions made by hundreds of brands to improve your shopping experience.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

3 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 3 estrellas sobre 5

I have been scanning with this company…

I have been scanning with this company for years and was always delighted with the choice of shopping vouchers I could get although I usually get the One 4 All vouchers as they work in so many places. recently the choice of vouchers has dropped considerable and also the One 4 All are often just digital vouchers which I don't like because if you spend more than the voucher you cannot use 2 cards to pay. Also the amount of automated phone calls I have had reminding me to scan and saying it has been so many days since my last scan became so bad that I ended up blocking their number.

22 de febrero de 2026
Opinión espontánea
Logotipo de ShopandScan Ireland

Respuesta de ShopandScan Ireland

Thank you for your continued support over the years, we really do appreciate it.

We’re sorry to hear you’ve been disappointed with the recent voucher selection and the increase in digital One4all options. We understand that physical cards can be more convenient, especially when splitting payments, and we’ll be sure to pass your feedback on to the relevant team.

We’re also sorry if our reminder calls felt excessive, they’re intended to be helpful, not frustrating.

Thank you for sharing your thoughts, as it helps us improve the experience for everyone.

Valorada con 1 estrellas sobre 5

I have been with this company for…

I have been with this company for Years.
I am trying to cash out points that they owe me and im unable to log in to my account
it also doesnt allow me to reset my password
I have tried to email this company and phone them on several occasions this month and get no response from them at all
they are with holding money owed to me and are a complete scam with terrible customer service

20 de septiembre de 2025
Opinión espontánea
Logotipo de ShopandScan Ireland

Respuesta de ShopandScan Ireland

Hi Barbara, sorry to hear you've been having trouble with your rewards. We've reloaded them to your account and this may take up to 24 hours, so please keep an eye out on Tuesday and Wednesday.

Valorada con 1 estrellas sobre 5

I received TitleExtremely Unreliable and Unprofessional – Avoid at All Costs! email from Shop and Scan…

I received an email from Shop and Scan in July 2025 confirming that I had been accepted as a new member. They told me I would receive the welcome kit, including the scanner, within 14 days.

It’s now October 2025, and despite multiple emails and phone calls, I have never received the welcome kit or the scanner. Even worse, no one ever replied to any of my messages.

Has anyone else had the same experience? Whoever is managing Shop and Scan is completely incompetent and unreliable. They don’t even deserve half a star for the way they treat people.

I’ve also heard terrible things about Shop and Scan from others who have used it — outdated and obsolete technology, problems with the scanners, and a complete lack of communication from the team behind it. So why don’t they just shut down this shameful program already?!

Does anyone know of a similar points-based system to Shop and Scan that actually works properly and is up to date?

26 de julio de 2025
Opinión espontánea
Logotipo de ShopandScan Ireland

Respuesta de ShopandScan Ireland

Hi Natalia

Sorry to hear about your experience. We did face some scanner dispatch delays earlier this year due to transit issues, and we apologise that this wasn’t clearly communicated to you.
Please respond to our Share your information request on Trustpilot with your panel ID so we can look into this further. Based on your review, would you still like to be part of Shopandscan?

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