Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I placed an order with CHAYNE in November 2025 and was originally told delivery would be in January. After that, I had to keep following up myself for updates, and the explanations kept changi... Ver más

Valorada con 2 estrellas sobre 5

Ordered November 30 and only received it March 5, almost 3 months. I emailed several times and they replied relatively quickly which is the only reason I’m giving 2 stars instead of 1. The explanation... Ver más

Valorada con 1 estrellas sobre 5

I placed an order with this company on 10th December 2025. It is now 30th January and I have not received a shipping email or any indication my parcel has left their warehouse. I have sent multiple em... Ver más

Valorada con 1 estrellas sobre 5

I ordered two rings on June 10th, and as of October 3rd, I haven’t received any clear response from support about my order. The tracking number is no longer valid, and the last update indicated that i... Ver más

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2,3

Malo

TrustScore: 2.5 sobre 5

230 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

It's been 8 business days since I…

It's been 8 business days since I ordered a chain for my boyfriend's birthday. I still haven't gotten any shipping updates or anything in the mail. This is seeming like a scam and I do not recommend this brand.

24 de agosto de 2022
Opinión espontánea
Logotipo de Shopchayne

Respuesta de Shopchayne

Hi Larissa,

We're sorry to see such a harsh review, because:

After checking your order it shows that it was delivered 10 business days after dispatch. Our shipping times also state 8-10 business days for US orders.

Valorada con 1 estrellas sobre 5

Not a word

Not a word about my order I made 8 days ago. They asked for a review but haven't replied to my emails asking where my stuff is. Incredibly poor customer service, may even be a scam. Would give a 0 right now if I could

24 de agosto de 2022
Opinión espontánea
Logotipo de Shopchayne

Respuesta de Shopchayne

Hi Hal,

Checked on your order, it shows that once it was dispatched it took 6 days to be delivered.

Our review emails are sent out automatically after x of days - sorry to reached you before your order did.

Hope you like your disc chain and heartbreak ring - and we hope you might rethink your review :)

Kind regards,

Jilt

Valorada con 1 estrellas sobre 5

couldnt give 0

took forever to get to me, didn’t get the correct chain i asked for and after weeks of waiting when i finally got the correct chain, it immediately broke. daylight robbery.

19 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Juice box necklace

Delivery took over 10 days the chain they sent me wasn’t the one I ordered. No contact just put a note in saying sorry the one I ordered was out of stock so sent me a different one instead. Tried emailing them heard nothing. Then get an email asking for review!!
Now wished I had read the reviews before ordering on their site

6 de agosto de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Ordered about 2 weeks ago

Ordered about 2 weeks ago, got a shipping number to track but the website said it was invalid. No communication when I emailed them. Then after 2 weeks they ask for a rating on something that they havent shipped yet

26 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Could be a scam

Email said it would be 24 to 48hrs for dispatch. Not had any word about it being dispatched and its been over a week. I have emailed to chase it up but no reply on insta or the customer service email address. Just poor around.

24 de julio de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

Slow delivery, okay quality

I ordered a chain on July 4th, and it just arrived today July 21st. 0 communication or delivery updates, I emailed multiple times inquiring, no response. I open the box, which I will admit was well made, to find they sent me the wrong chain. At this point I didn’t even care anymore because I know if I try to exchange it for the correct one, it’s just gonna be another 4-6 weeks which I don’t care enough to wait. Order these if you’re okay with waiting, the pendants are good quality, chains not so much.

22 de julio de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

I’m still waiting for my stuff

I’m still waiting for my stuff
It’s frustrating
They don’t communicate
It was only like 40$
But still, I’m just bummed out
I was really excited and their customer service is non existent, yet they continue to spam text/mail me
Not mad just disappointed tbh

20 de julio de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Chayne jewelry is amazing quality I…

Chayne jewelry is amazing quality I love my new chain and wear it everytime I can. But the only unfortunate thing is that if your shipping over seas prepare for the worst of waiting for a long time just try to be patient and contact the company to get updates on the whereabouts of your jewelry.

14 de julio de 2022
Valorada con 5 estrellas sobre 5

Forest Hills Chain

I ordered a Forest Hill pendant with the chain. This is my second time ordering and it is just as expected. Very stylish and durable. 10/10

10 de julio de 2022
Opinión espontánea

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