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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Attenzione!! Ho "acquistato" da loro il 4 dicembre 2025, ad oggi non ho ricevuto NIENTE!!! Ho scritto 2 volte al loro indirizzo per saperne qualcosa, mi hanno risposto con una mail standard in cui... Ver más

Valorada con 5 estrellas sobre 5

The key fob cover was very attractive and "classy". I was amazed how easy it was to insert my fob into this elastic rubberized case. Now it is totally sealed from dust,moisture and damage from droppin... Ver más

Valorada con 5 estrellas sobre 5

Although the key covers were a wee while coming when they arrived I couldn’t attach them to my keys quick enough. My keys were almost new but the covers made look more exclusive!

Valorada con 5 estrellas sobre 5

The experience from start to finish ordering online from this company is really good. The product itself - Alcantara Key Case – Volkswagen, Skoda & SEAT in Blue is excellent, really well made and goo... Ver más

Información sobre la empresa

  1. Tienda de equipamiento y accesorios para coches

Escrito por la empresa

Exclusive Keys is a leading international automotive accessories brand specializing in premium key covers designed to protect, personalize, and elevate the look of modern car keys. Founded in Spain and now serving customers worldwide through our global platform shopexclusivekeys.com, we have helped more than 100,000 customers enhance and protect their vehicle keys with products designed for hundreds of car models across multiple manufacturers. Our mission is simple: transform an everyday object into a premium accessory. By combining elegant design, durable materials, and precise fitment, our key covers provide both protection and style while maintaining full functionality of the original key. Today, Exclusive Keys serves customers across Europe, North America, Oceania, the Middle East, and many other international markets through localized shopping experiences, native-language support, and dedicated customer service. Customer satisfaction is at the core of everything we do. From secure payments and worldwide shipping to responsive after-sales support, we continuously invest in improving the customer experience and maintaining the highest standards of quality and transparency. As our brand continues to grow globally, we remain committed to delivering premium automotive accessories, reliable service, and a shopping experience trusted by drivers around the world.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

127 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 31% de las opiniones negativas

Suele responder en menos de 24 horas

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Valorada con 1 estrellas sobre 5

Ask them to cancel my order because it…

Ask them to cancel my order because it took them over a week to even acknowledge the order. Finally showed up and it is terrible quality. Tried to get a return two times but haven’t heard back yet.

23 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT ORDER

Ordered 2 Exclusive key covers and they came but they are turned around and do not fit our key. I have spoken to them 3 times about a refund and they are giving me the runaround! DO NOT purchase from them! Terrible customer service.
**edited response*** I did go back and make sure I ordered the correct fit (which I did) and I did reach out directly to your customer service team and Sergi…. Still no progress on refund!

4 de abril de 2026
Opinión espontánea
Logotipo de Exclusive Keys

Respuesta de Exclusive Keys

Hello,

We’re sorry to read your review and understand your frustration.

Our key covers are designed to fit specific key models, and when a cover appears “turned around” or does not fit properly, it is typically due to a mismatch between the selected model and the actual key, as even small variations can make a difference. For this reason, we provide detailed images on each product page to help ensure the correct selection before ordering.

Regarding your experience with our support team, we sincerely apologize if you felt that your case was not handled properly. This is not the level of service we aim to provide.

We would genuinely like to review your situation again and resolve it appropriately. Please contact us directly with your order details, and we will make sure your case is carefully reassessed and a fair solution is provided.

Best regards,
Exclusive Keys Support Team

Valorada con 5 estrellas sobre 5

Handsome key covers

I chose the Black & Gold Exclusive key covers and they look great!
Easy to put on and arrived to my house in Canada in a reasonable amount of time

15 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

2019 Cadilac

2019 Cadilac. I ordered the 4 button keypad by mistake. I needed the 5 button. After waiting a few weeks the order finally arrived. I offered to return the item unopened and pay shipping both ways. I was told they couldn't do that.

13 de abril de 2026
Opinión espontánea
Logotipo de Exclusive Keys

Respuesta de Exclusive Keys

Hello Arnie,

Thank you for your feedback, and we’re sorry to hear about your experience.

As you mentioned, the 4-button and 5-button key versions are different models, and our covers are specifically designed to match each exact key type. For this reason, we include detailed images on our product pages to help customers select the correct version before ordering.

Regarding returns, as each order is processed and prepared individually, we are unfortunately not always able to accept returns in cases where the incorrect model was selected. However, we always aim to assist our customers by helping them identify the correct version for future orders.

We understand your frustration and appreciate your feedback, as it helps us continue improving both our communication and customer experience.

Best regards,
Exclusive Keys Support Team

Valorada con 4 estrellas sobre 5

My 2014 Ford Explorer Key Cover

The online ordering, selection of key covers, and pricing made it a great experience. My only reason for not making it 5 star was because it took 3 weeks to get delivered from the order date and never mentioned that it would be shipped from overseas.

17 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very nice tight fit

Very nice tight fit. Key ring was a bit harder to get on .other then that its been real nice. Will see how ware in pocket go's on the rubber cover.

13 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I gave the year in my car but making my…

I gave the year in my car but making my car they sent me the wrong key and then they wouldn’t return it so I could get the right one or get my money back. They told me that I would have to order the right one and pay for it all over again and lose my money on that one I will never do business with him ever again run run run

5 de abril de 2026
Opinión espontánea
Logotipo de Exclusive Keys

Respuesta de Exclusive Keys

Hello,

Thank you for your feedback, and we’re sorry to hear about your experience.

Our key covers are designed based on the exact shape of the key, not only the car’s make and year, as many vehicles can have multiple key variations. For this reason, we always provide detailed images on each product page so customers can match their key visually before placing an order.

In cases where a different model is selected, we still aim to assist our customers as much as possible by helping identify the correct version.

We’re sorry if there was any misunderstanding regarding the return or replacement process, as this is not the experience we want to provide. We would be happy to review your case again and find a fair solution.

Please contact our support team with your order details so we can assist you further.

Best regards,
Exclusive Keys Support Team

Valorada con 2 estrellas sobre 5

I received my key holders and my fob…

I received my key holders and my fob doesn’t work. My cases because I bought two of them are both not aligned with the fob. Spent nearly 40 bucks for nothing.

11 de abril de 2026
Opinión espontánea
Logotipo de Exclusive Keys

Respuesta de Exclusive Keys

Hello,

Thank you for your feedback, and we’re sorry to hear about your experience.

Our key covers are designed with a precise fit to ensure proper alignment and full button functionality. When the buttons do not align correctly or the fob doesn’t respond as expected, it is usually due to a mismatch between the key model and the selected cover, as even small differences in key versions can affect compatibility.

To help avoid this, we provide detailed images of each key model on the product page so customers can match their key before ordering.

That said, we completely understand your frustration and we’d like to make this right. Please contact our support team with a photo of your key, and we will assist you in identifying the correct model or provide a suitable solution.

We appreciate your feedback and the opportunity to resolve this for you.

Best regards,
Exclusive Keys Support Team

Valorada con 1 estrellas sobre 5

I received my order on 4-10-2026

I received my order on 4-10-2026. I was happy to see my order, unfortunately they will not lock and unlock my car doors. I have 2 messages to your support team but have not heard back. I would like to know how to return and get credit in my charge card. Thank you Susan Denman

10 de abril de 2026
Opinión espontánea
Logotipo de Exclusive Keys

Respuesta de Exclusive Keys

Hello Susan,

Thank you for your feedback, and we’re sorry to hear about your experience.

Our key covers are designed to allow full use of all buttons, so when the lock/unlock functions don’t respond properly, it is usually due to a mismatch between the key model and the selected cover, as even small differences in key versions can affect functionality.

We also sincerely apologize if you didn’t receive a response from our support team — this is not the level of service we aim to provide.

We’d really like to resolve this for you as quickly as possible. Please contact us again with a photo of your key, and we will assist you in finding the correct fit or arrange a suitable solution, including a return or refund if needed.

We appreciate your patience and the opportunity to make this right.

Best regards,
Exclusive Keys Support Team

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