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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have used other competitor services to bring items from the USA to Maldives, but after switching to ShopForwarding I realised they are the best. Their service is fast, reliable and far more organis... Ver más

Valorada con 4 estrellas sobre 5

I have been using this service for many years now. It's cheaper than the other similar services. I have never had issues of a lost of damaged product. Why I cannot give the service 5 stars is because... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

the communication is really poor and need to be more efficient in communicating We’ve trusted you and we expected better communications SPECIALLY by emails I’ve send some emails recently, But n... Ver más

Valorada con 4 estrellas sobre 5

Communication is not that great. Shipping charges are good. It would be great if all the packages are shiped standalone under customer name to avoid high coustom duty.

La empresa ha respondido

Información sobre la empresa

  1. Servicio de mensajería y transporte

Escrito por la empresa

Most U.S. retailers do not ship internationally, which is why we are here to help. Shop from over 200,000 US-based online stores, including apple.com and ship to your US address, which you will receive after registering to this site. Next, will consolidate and ship your packages to your home address. It’s an easy process that we are eager to share with you.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

46 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

They communicate well and can trust.

They communicate well and can trust.

1 de marzo de 2024
Logotipo de Shopforwarding

Respuesta de Shopforwarding

Thank you for taking the time to write feedback.

Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.

Valorada con 5 estrellas sobre 5

The package arrived very fast.

The package arrived very fast.

18 de enero de 2024
Logotipo de Shopforwarding

Respuesta de Shopforwarding

Thank you for taking the time to write feedback.

Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.

Valorada con 1 estrellas sobre 5

I cant see my u.s address in my account…

I cant see my u.s address in my account page in the website, website is really old.

Very disappointed, at least give me the service.

22 de enero de 2024
Opinión espontánea
Logotipo de Shopforwarding

Respuesta de Shopforwarding

You must have received an auto email with your USA address. Please check your email and junk box as well.

Valorada con 5 estrellas sobre 5

Compare to other companies i would say…

Compare to other companies i would say this is a top handling agent, on time updates and communications are clear and accurate

20 de enero de 2023
Logotipo de Shopforwarding

Respuesta de Shopforwarding

Thank you for taking the time to write feedback.

Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.

Valorada con 2 estrellas sobre 5

the communication is really poor and…

the communication is really poor and need to be more efficient in communicating
We’ve trusted you and we expected better communications
SPECIALLY by emails
I’ve send some emails recently, But none of my emails are replied. But I received my packages in good condition “thank you”
Until I received the package I don’t know what’s going on and it’s really difficult to accept that.

10 de noviembre de 2023
Valorada con 3 estrellas sobre 5

First of all you’ve addressed me by…

First of all you’ve addressed me by wrong name! My name is SHUHUDA IBRAHIM
I don’t know how you got this name!!! Could be a problem with your system.
Secondly the communication is really poor and need to be more efficient in communicating
We’ve trusted you and we expected better communications
SPECIALLY by emails

16 de noviembre de 2023
Valorada con 1 estrellas sobre 5

Slow

I was not informed of receipt of the item from the Shopforwarding service even though it has been almost 2 weeks since the courier delivered it to Shopforwarding. I emailed and then got a reply saying it's already in my country and I can collect it.

14 de junio de 2023
Logotipo de Shopforwarding

Respuesta de Shopforwarding

Thank you for your feedback. We apologize for any disappointment or inconvenience caused. Allow us to provide you with some context and further explanation. We have a policy that, if the package delivered without the Ref number, we will NOT be able to send out acknowledgement upon receiving the package. More importantly, we will NOT hold packages over 2 lbs for two weeks, since we ship each week, 50 tp 70% of the packages will leave our facility in 3 days.

Valorada con 3 estrellas sobre 5

Communication is not good

Communication is the biggest concern for the past 3 years which I have raised, still there is no improvement for that. However shipping charges are affordable compared to others, which I have experienced.

21 de marzo de 2023
Valorada con 5 estrellas sobre 5

it was nice

it was nice , the item was in good condition

27 de enero de 2023
Logotipo de Shopforwarding

Respuesta de Shopforwarding

Thank you for taking the time to write feedback.

Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.

Valorada con 4 estrellas sobre 5

Communication is not that great.

Communication is not that great.
Shipping charges are good.
It would be great if all the packages are shiped standalone under customer name to avoid high coustom duty.

13 de enero de 2023
Logotipo de Shopforwarding

Respuesta de Shopforwarding

Thank you for taking the time to write feedback.

Rest assured, we are committed to doing everything we can to improve and address your concerns. We sincerely appreciate your time and valuable input.

La experiencia Trustpilot

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