Shopfreespirited Opiniones 1223

The T-Shirts were good quality.
However, unbeknownst to me, I was automatically given membership that included an automatic billing of $26.77/month When I went on their site to see how this happened, under membership tab they claimed that "We never want someone to stay in the club if they didn’t intend to. That’s why:
✅ The trial is clearly shown all over our site, including during checkout
✅ An email confirmation is sent after purchase with cancellation info
✅ You can cancel anytime (even right after ordering) — no hassle, no judgment"
Not True. There is something about membership on the site, but it doesn't say anything about cost or a recurring payment. All it says is 'details shown at checkout,' in very small print. I did not get a confirmation email. Yes, I am sure. I didn't get a receipt sent to my email. If there was something about a membership that popped up after my payment was sent, I know nothing about it. I don't know another company that automatically charges you a membership fee.

Amazing quality of your tye dyes. They are cottony soft and fairly priced. Highly recommend!!!

I emailed them because I wasn't sure if my order had gone through or if it looked like I placed two (2) exact orders. It was late at night & I wasn't expecting an answer that evening, but Valerie responded to my email within a very few minutes & she was so nice in her email & told me everything looked good. Unfortunately, it's hard to find great customer service nowadays, but Valerie definitely proved that it does still exist. This was my first order & will be ordering more from Free Spirited.

I didn’t realize that there was a membership monthly fee. Angie explained to me that I had a credit to use before I could cancel my membership subscription. I was able to order 2 shirts with the credit. I really appreciate all Angles help Thank you Barbara Kulesza

Expeditiously & politely corrected my concern. Exceptional customer service!! Product was of good quality & I’ve received countless compliments!!

The tee shirts didn't look like the pictures. I was offered 50 percent refund. Also very thin poor quality shirts.

Customer service was very responsive to my questions and explained my confusion. I am satisfied with the resolution to my concern, and will buy from this company again.

Highly recommend, they have exceptional service, I will definitely be returning

I love receiving such a supportive, love filled response from Valerie. She made my day! Thank you ❤️

When there was a glitch in the delivery of a birthday gift to a friend I was afraid I was going to disappoint my friend after I'd told him about this awesome t-shirt he was going to get from me!

Valerie listened to me and assured me it would be taken care of. She was empathetic and detail-oriented which was so refreshing when something has gone wrong, even though it was the transport carrier's problem.

Thank you!

ANGIE IN CUSTOMER SUPPORT ANSWERED MY EMAIL VERY PROMPTLY. SHE WAS VERY CORDIAL AND CONCERNED WITH MY HAPPINESS IN DOING BUSINESS WITH THEIR CO., SHOPFREESPIRITED. SHE THANKED ME FOR SUPPORTING THEIR SMALL BUSINESS AND IMMEDIATELY TOOK CARE OF THE MINOR PROBLEM I HAD.

So far, the products I have gotten have been great, and their customer service was top notch. Be careful about the auto-sign-up for their monthly club when purchasing. Could trick you if you aren't careful, but the clothing really is pretty!

Super quality shirts. Real cotton not those stretchy polyester ones. Very nice color saturation, very happy with my purchase.

They get right back to you if you follow the instructions as they ask.

It was easy to order what I wanted. When I received my shirts they were perfect and the colors are fantastic.

I love this company. My product is perfect. Thank you. I especially like that it is made in USA. 🇺🇲🇺🇲🇺🇲🇺🇲🇺🇲

Valerie is an asset to your company. She took my mess and cleaned it up . I was ready to just give up on my order, then she took the horse by the reigns. The team as whole are to be commended.

I mistakenly ordered something and the customer service dept. helped me get the charge credited very quickly. They were professional and I was very happy.

Email customer service response was quick and thorough. I didn't really care for the answer, but that wasn't the rep's fault. Valerie actually offered to let TPTB know their site needs clarification for the problem.