There was a small glitch in my order that an item was delayed; it happens. I contacted them for assistance and received immediate assistance, options for solutions, and a quick resolution. Very impres... Ver más
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Consulta las opiniones de los clientes
Erich was very helpful in assisting me with a shirt that was canceled due to back order and out of stock. The shirt was a birthday gift so he was able to offer me a replacement at cost which was very... Ver más
I needed to cancel my membership and was experiencing some difficulties and Valarie came to the rescue through customer service. She was quick to respond to my emails. She gave me options and allowed... Ver más
Received my order fast & complete. Loved the t-shirts I ordered. Good quality.....Just be careful about signing up for a subscription. However, when requesting for unscricribe, my request was handled... Ver más
Ha contestado el 52% de las opiniones negativas
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Excellent shirts
Excellent shirts! They fit & wash very well. Outstanding customer service. I have bought from Shopfreespirited several time. Very happy with all items purchased!
I ordered a 3X & received a Small
Please send instructions to return & exchange.
I want to Exchange the shirt for the correct size but no instructions were included.
I ordered a 3X & received a Small. I want it replaced.
Thank you
Good buy
Ordering was easy but the $11.95 price isn't for everyone. Larger sizes are $2 more. (not fair) Still a good price tho. Softness isn't anything to brag about, no different than a regular dyed shirt, so that's not accurate. Colors are nice & they're true to size.
Prompt Response
I received a prompt, polite response to my question. I couldn't ask for better service.
The FREESPIRITED T-SHIRTS are…
The FREESPIRITED T-SHIRTS are absolutely amazing!!
10 out of 10
The customer support from the folks at Free Spirited is top tier, friendly, and quick to action. Great product too!
Marc was helpful
Marc was helpful, he quickly answered my email about the Insiders club. I wasn’t aware I had signed up for it and he explained and sent me the code to use for April.
Bright, pretty, quality shirts!
I ordered two shirts that I LOVE! Quality is great and they are so bright and pretty! I have also had wonderful correspondence with the company. Would highly recommend.
Marc was a shining example of customer…
Marc was a shining example of customer service! Very helpful and gave me several options.
Good company to deal with.When you send them an email
When you send them an email, they get right back to you. I've never got an email response so fast. Their products are good too. They are just like they say, and they get them to you fast. I would recommend this company to anyone.
My Glowth Runth Over
My experience with Free Spirited has been nothing short of AWESOME. Their customer service/support is unmatched and I should know since I am also a customer service representative myself. Everything i have received from FS is beautiful, great quality, and fun. I highly recommend this small business, which I believe is the backbone of our country.
I've seen ads on Facebook for this…
I've seen ads on Facebook for this company. I thought I will give it a shot. I have no regrets, although I did have some trouble when I was checking out. I've gotten comments on my shirts that I wore to work and all of them good. I ordered a purple and a blue and a mystery shirt and I love all three of them. I love the variations on the tie dye shirts.
Erich
Erich, at Free Spirited tye dyed tee shirts, is amazing to work with! He promptly answered all my questions and quickly rectified an issue I had with my order. Best customer service experience I've had on a long time!
The T-shirt was perfect
The T-shirt was perfect. The colors are beautiful exactly what I ordered. The otter was filled quickly and delivered on time.
NOPE
Horrible shopping experience with the codes, their expiration, and new codes. I used a code, it went through. I thought everything was fine, paid, etc. Then they come back and charge me another $4. What company does that?!? I will never shop from this store again and will warn others of its scam.
This was my first time ordering
This was my first time ordering from this family owned company. My Tee’s arrived with in a couple weeks. I did reach out to the company due to the time it was taking and was told they were very busy with overwhelming orders. (Which I’m happy for them to be dealing with!)
Just being my first order I wanted to make sure everything was good. I did received a quick response from customer service and the Tee’s arrived in a few days from the response. I received great updates on the shipment as well. The Tee’s were quality and looked so beautiful . I did wash and dryer dried and they may have shrunk a tiny bit but overall still a great fit for me. I’m very pleased and will purchase again from this company.
Incredibly fast response to request for…
Incredibly fast response to request for a refund. Marc confirmed my request had been processed. Very happy with their Customer Service.
Great customer service
Great customer service. Prompt response and very helpful.
Fast resolve
Fast resolve! Numerous options to make me happy! Kind responses and respect!
I left a 1 star review earlier when…
I left a 1 star review earlier when after 10 days after placing my order there was no tracking info. After my first review they did a great job getting my package tracking number up to date, and kept Mr informed on it whereabouts. If you have a problem with this company just get in touch with them and they would do everything they can to make it right I'm very satisfied with the company now
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