There was a small glitch in my order that an item was delayed; it happens. I contacted them for assistance and received immediate assistance, options for solutions, and a quick resolution. Very impres... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Erich was very helpful in assisting me with a shirt that was canceled due to back order and out of stock. The shirt was a birthday gift so he was able to offer me a replacement at cost which was very... Ver más
I needed to cancel my membership and was experiencing some difficulties and Valarie came to the rescue through customer service. She was quick to respond to my emails. She gave me options and allowed... Ver más
Received my order fast & complete. Loved the t-shirts I ordered. Good quality.....Just be careful about signing up for a subscription. However, when requesting for unscricribe, my request was handled... Ver más
Ha contestado el 52% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great Communication!
I received all on my third order except for 1 tshirt. It was on back order. I had waited quite a while. I emailed their support team and since it had been a month since I received the other shirts in my order and I had lost weight, they let me adjust my size. I'm just waiting for the order to be filled. Thank you so very much for the ease of contacting you and settling this. Have a Great Day and I will DEFINITELY order more shirts!
Great customer service
Marc, the customer service rep, responded very quickly to my email, explained the issue, gave me several choices about how to fix the issue, and issued a refund for back ordered merchandise right away. I'm very pleased with the transparency and promptness.
My inquiry was resolved very fast which…
My inquiry was resolved very fast which I truly appreciate.
I had some trouble with the delivery…
I had some trouble with the delivery but the folks at free spirited.com were super nice and sent out a replacement free of charge. I didn't get the original shirt I wanted as they sold it to me even though it was sold out. But they were super nice , picked a new shirt and they got it out quickly and I'll definitely do business with them again.
Angie listened to my request
Angie listened to my request, but also offered additional options that I could use
The customer support is phenomenal!
The customer support is phenomenal! I had a question, and received a response within minutes of my email. Just like the tshirts, absolutely top notch.
I've ordered a few things from Free…
I've ordered a few things from Free Spirited, and have loved them. My most recent order though, I must have been sleeping when I ordered because the sizes were all wrong. I had been in their club, so I had used my monthly coupon, which i did like the concept! I initiated a return and had a couple options, and I chose to keep the items and get a one time 50% money return and keep the items that I will give away.I like having options and I love the clothing from Free Spirited!
Marc answered my questions clearly and…
Marc answered my questions clearly and quickly.
Great customer service
Great customer service. Tshirts are very nicely made with high quality material. I will be purchasing more!!
Very best customer support!
Valerie was a huge help in addressing an issue I had. In my dealings with Shopfreespirited, they have been record-breaking responsive in their speed and efficiency. Kudos to their support team.
Great company
The ordering process was easy. I received my shirts when expected. They were perfect condition. The colors and fit were just right.
Fabulous company!!!
This company is so helpful to their clients. They helped me with a double order. I love the shirts, they are so soft and strong ❤️
I ordered a few shirts and one seemed…
I ordered a few shirts and one seemed to be on back order until who knows when. Marc was very helpful in assisting me in replacing the order. He was prompt and efficient and my order is already on the way! Marc did a fantastic job and I thank him so much!
Above and Beyond
Angie at Free Spirited support was able to tell me why my order was delayed and gave me very clear options of what I could do to remedy this situation. I was so impressed with the communication and chose the option that worked best for me. Angie very quickly made that happen and with such kindness and ease! I have not ordered from Free Spirited before, but because of the outstanding customer service given by Angie, I will definitely be a customer for life!
I apparently was paying for a monthly…
I apparently was paying for a monthly tee shirt from this company, without picking shirts. When I contacted them about payments I had made, they returned my money and cancelled my membership. Very quickly too!
Ordered items that were out of stock…
Ordered items that were out of stock (web site did not reflect that info). After a 2 plus month delay and seeing my out of stock items still listed on the site, I contacted customer service. Should have done it sooner as customer service was very responsive. New items on their way within 48 hours. As far as the product received. Very high quality. Love my shirts and have already ordered again!
Super Impressed
I was impressed by the variety of colors and styles, and the price was affordable. My shirt arrived faster than I expected. It's soft, and super comfortable. I'm super impressed, and I will buy again.
Sometimes your order doesn’t come at the same tine
Welp! I ordered two, received one. The other is still being dyed I guess. Love the first one I received..
The folks and shirts at Free Spirited are amazing
The folks at Free Spirited are amazing. Their shirts are FANTABULOUS! I've bought nearly every color and have worn and washed a few - colors remain solid, vibrant and bold (I always wash my shirts in cold water and hang dry them). Customer service is impeccable! I had an issue with the wrong size shirt in a mislabeled shipping pkg and they were quick to resolve the matter! I may not know these people but I love 'em like family because they treat you like family!
Great customer service!
Had a billing problem which Marc fixed promptly and courteously.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








