Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased a bed from EZ living and used the Humm facility. It was so easy, answered the questions asked online and by the time I left the shop, within an hour, maybe 2 I'd got confirmation that I ha... Ver más

Valorada con 5 estrellas sobre 5

I wasn’t planning to buy a BBQ just yet, but when I found the perfect one, I didn’t want to miss out. That’s when I decided to try Humm—and honestly, it made the whole experience incredibly easy.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Humm itself is fantastic, you can use it to buy almost everything. Very reasonable APRs aswell. But what makes it more perfect is the customer service, everyone is knowledgeable and very helpful. Spec... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was trying to track my humm application, and I chatted with Thales L and got it sorted within minutes. They were very patient and helped me with my document submission. It was a really nice experien... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio financiero no bancario
  2. Proveedor de soluciones para eCommerce
  3. Servicio de pago

Escrito por la empresa

At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 78% de las opiniones negativas

Suele responder en menos de 1 semana

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4,7

Todas las opiniones

(1976)

542 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I purchased a bed from EZ living and…

I purchased a bed from EZ living and used the Humm facility. It was so easy, answered the questions asked online and by the time I left the shop, within an hour, maybe 2 I'd got confirmation that I had been approved. So quick and easy and completely hassle free. A great way to purchase higher end price items.

1 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They are crap to go for loan with it…

They are crap to go for loan with it took a week for them to tell me they needed more papper work there bank app don't work there call center staff don't know what there doing one said they got the papper work and next one sail no not got it I do not recommend going with the unless u want a bit pain

2 de agosto de 2026
Opinión espontánea
Logotipo de humm Classic

Respuesta de humm Classic

Hi Dale,

We're sorry to hear about your experience and understand how frustrating it would be to receive conflicting information and delays during the application process.

In some cases, additional documentation may be required to assess an application, however we appreciate that clear and consistent communication is important throughout the process.

We’d like to take a closer look at what happened with your application so we can provide clarity and help get things back on track. Please reach out to our team via email to customer@hummloan.com and we’ll investigate this as a priority.

We appreciate your patience and hope to make this a much smoother experience moving forward.

Regards,
The humm Support Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience, smooth effortless and approval was rather quick! Would highly recommend

27 de julio de 2026
Opinión espontánea
Logotipo de humm Classic

Respuesta de humm Classic

Hi Claudia,
Many thanks for your compliments!
We are thrilled to know your experience with humm was so smooth and efortless. We can’t wait to welcome you back for another wonderful experience.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Valorada con 5 estrellas sobre 5

Thales L

Thales L. was really helpful. He listened my questions and alway answered on time.

29 de julio de 2026
Opinión espontánea
Logotipo de humm Classic

Respuesta de humm Classic

Hi Mert,
Many thanks for your lovely review.
We are happy to know you received such a great service from Thales, and we will pass your kind words to him.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Valorada con 1 estrellas sobre 5

We are Humm merchant

We are Humm merchant. Humm has terrible merchant service. We called Marchant support several times, but they never resolved the issue. Our customers get upset with us because we recommended Humm. Never again.

29 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Humm very reliable

How loan application is do treat as quickly as possible made the humm great and made me to experienced something unquie different about humm and other lenders institutions. Humm is awesome and I am happy to partner with them.

25 de julio de 2026
Opinión espontánea
Logotipo de humm Classic

Respuesta de humm Classic

Hi Daniel,
Many thanks for taking the time to leave us such a lovely review.
We are thrilled to know our services have met your expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Valorada con 5 estrellas sobre 5

Great rates through Harvey Norman

Great rates through Harvey Norman. And approved in under 12 hours

23 de julio de 2026
Opinión espontánea
Logotipo de humm Classic

Respuesta de humm Classic

Hi Richard,
Many thanks for taking the time to leave us such a lovely review.
We are thrilled to know our services have met your expectations.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Valorada con 5 estrellas sobre 5

Great service

Great service. Thales L. was able to provide a quick response.

27 de julio de 2026
Opinión espontánea
Logotipo de humm Classic

Respuesta de humm Classic

Hi Elisa,
Many thanks for your lovely review.
We are glad to know the service provided by Thales was so quick and efficient.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Valorada con 5 estrellas sobre 5

Top Tier Customer Service

Humm itself is fantastic, you can use it to buy almost everything. Very reasonable APRs aswell. But what makes it more perfect is the customer service, everyone is knowledgeable and very helpful. Specially Thelesa L.

27 de julio de 2026
Opinión espontánea
Logotipo de humm Classic

Respuesta de humm Classic

Hi Bernard,
Many thanks for your lovely review! It's great to know you have received such an efficient and helpful assistance from our support team.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com.
Kind regards,
Humm team

Valorada con 5 estrellas sobre 5

Unexpectedly nice experience when arranging finance

Genuinely didn't expect retail financing to be this painless. The application itself was straightforward — a handful of details, no unnecessary hoops — and the whole process was clearly signposted from start to finish, so I always knew what step came next. The decision came back almost immediately, and every bit of communication along the way was clear and to the point — no filler, no confusing jargon, just the information I actually needed.
The real deciding factor, though, is the rate on offer. When it's a genuine 0% APR deal — no application fee, no account-keeping fee, nothing hidden in the small print — humm is my first choice without hesitation; the numbers add up cleanly, and the process backs that up with real transparency. When the standard rate is closer to the ~21% APR mark instead, it's a different calculation entirely, and I'd pass in favour of a personal loan or a straightforward cash purchase. So: excellent when the 0% offer is genuine, and worth knowing it's not the one to reach for otherwise.

24 de julio de 2026
Opinión espontánea
Logotipo de humm Classic

Respuesta de humm Classic

Hi Alexey,
Many thanks for taking the time to leave us such a detailed review.
We sincerely appreciate you sharing the experience with humm with other Trustpilot users and we are absolutely thrilled to know the service has entirely met your expectations.
It’s customers like you who make our work so rewarding. We can’t wait to welcome you back for another wonderful experience.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Valorada con 5 estrellas sobre 5

I wasn’t planning to buy a BBQ just…

I wasn’t planning to buy a BBQ just yet, but when I found the perfect one, I didn’t want to miss out. That’s when I decided to try Humm—and honestly, it made the whole experience incredibly easy.

The setup was surprisingly quick once I provided my details, and within a short time everything was approved. Instead of paying the full amount upfront, I was able to spread the cost over a few months, which made a big difference.

Now I’m a very happy BBQ owner, and Humm played a big part in making that happen. Smooth, fast, and really convenient—I’d definitely use it again.

23 de julio de 2026
Opinión espontánea
Logotipo de humm Classic

Respuesta de humm Classic

Hi Pawel,
Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Valorada con 5 estrellas sobre 5

Very quick and easy to use 5 star…

Very quick and easy to use 5 star service

24 de julio de 2026
Opinión espontánea
Logotipo de humm Classic

Respuesta de humm Classic

Hi Bridget,
Many thanks for your 5 star review!
It's great to know our service met your expectations and beyond.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Valorada con 5 estrellas sobre 5

Humm is great even the help and backup…

Humm is great even the help and backup service they make it so much easier.
I just want to thank humm I got my goods that I desperately needed and humm helped me do just that.
Thank you.

24 de julio de 2026
Opinión espontánea
Logotipo de humm Classic

Respuesta de humm Classic

Hi Manny,
Many thanks for your lovely review!
We are excited to hear you found our services to be of such help to you. Thank you for choosing humm.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Valorada con 5 estrellas sobre 5

Reliable and useful service

Reliable and useful service, the support team are always so helpful and quick to respond!

27 de julio de 2026
Opinión espontánea
Logotipo de humm Classic

Respuesta de humm Classic

Hi Customer,
Many thanks for your lovely review.
We are thrilled to see you have found our service to be quick and efficient.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

Valorada con 5 estrellas sobre 5

A no brainer if you're buying a lot!

Very quick response. Very easy to set up. Such a great way to spread out costs, without being charged interest!

6 de julio de 2026
Opinión espontánea
Logotipo de humm Classic

Respuesta de humm Classic

Hi Jules,
Many thanks for your lovely review.
We are thrilled to see you have found our service to be quick and efficient.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team

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