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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I purchased a five pack of their latest scents and did not receive the correct sent that I was promised. I still have not received a replacement and it’s been six months now. It took 2 1/2 months to g... Ver más

Valorada con 1 estrellas sobre 5

Bought a couple colognes from Klone Scents and honestly the quality was not good. The scents were off — not what I expected at all. But the bigger issue? They auto-shipped me another order I never pla... Ver más

Valorada con 3 estrellas sobre 5

The order didn’t come as quick as I expected and one bottle had been opened, (the spray nozzle was loose). It took a few responses to emails on my part to get a resolution but they did resolve everyt... Ver más

Valorada con 1 estrellas sobre 5

Price charged was higher than expected ($40 USD rather than $20 USD). Product that arrived was laughably terrible -- a small plastic bottle of water with some slight scent to it. Efforts to get the... Ver más

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1,4

Muy malo

TrustScore: 1.5 sobre 5

43 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

Todas las opiniones

(43)

19 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Id Rather smell like an Onion Sub then Buy from them Again

Absolutely horrible. Took weeks to show up. Was impossible to get a hold of anyone. Now they are randomly charging my card and have done so 3 different times since I made a purchase. Try Scentbird, this company is a scam. Have been positing on Instagram they are going out of business for weeks due to tariffs but still operating and scamming customers with insanely long wait times and the inability to get in touch with a human.

14 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam, Scam, Scam.

I ordered from them twice and both times nothing was shipped. SCAAAAAAM! If you already placed an order make sure to charge back with you credit card company.

24 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered 1st of December its now March…

Ordered 1st of December its now March 13th still nothing. I got an email from a Carla back in mid January. My order stayed in limbo at a shenzen warehouse for a month no update and then the tracking number expired. Part of me wanted to believe its on the way still now reading all these complaints I'm convinced this isa SCAM!!! stupid me. What a waste.

13 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They are scammer

They are scammer. I paid for a product in December 2024 and till date i have not received it. someone replied my email offering me a refund or wait 5 business days for my order to be shipped. Today is march 7, 2025 nothing has happened. THEY ARE SCAMMERS

9 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total scam

Total scam. I've sent several emails. Called the customer service number and no one answers. If anyone has an idea on what to do I'd sure like to hear it.

14 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

BEWARE! TOTAL SCAM

BEWARE! Scam. They pretend as a US company but that's not true. Didn't know it is shipping from china. Placed my order in mid Nov 24. after 2 weeks I got a msg that due to heavy holiday order it will take longer. I kept sending emails but no one replied. the email id wasn't even working. It was virtually unreachable. I got another email id from shopify and finally got a msg from one Carla confirming my order shipped and provided tracking. for 2 and half months tracking was showing in transit. you can not communicate as if you send message to carrier all communication changes to Chinese. Last week status abruptly changed and it shows delivered already 3 weeks back. pure scam and shopify is also part of it. Lost $100. Opened a case with my bank already. Since Dec 8 24, I did not hear back from seller even after sending numerous emails. BEWARE!

19 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake business

Ordered 3 perfumes. It’s been 3 months and many follow-up later They haven’t delivered it. Don’t fall for it

20 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awesome....... like Covid

The experience has been awesome... if you think it's awesome to order something and not get it. If you think it's awesome to be strung along with fake updates so you don't investigate anything for several weeks. If you think it's awesome to recheck your links to find them shut down. And finally, if you think it's awesome that the ad keeps showing up on your feed like nothing is wrong. Awesome indeed.

18 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company shouldn’t operate! SCAMMERS!!

This company shouldn’t operate!! They deserve a negative star!! Ordered last Dec 27 and until now there’s no product received. Emailed them and this customer support named Angelica said that it’ll be mailed 6-9 days after I ordered it last Dec 27. It’s already jan 31 and my cologne is nowhere to be found. Emailed her 4 more times and no more reply!!! THIS COMPANY IS A HUGE SCAM!!

27 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam ordered and the tracking info says…

Scam ordered and the tracking info says recieved it's been 44 days and nothing....Contacted them about 3 weeks ago and they responded that I would recieve my package in 2 days and here it is 3 weeks later and nothing !!!Bunch of crooks if they needed the money I would have gladly donated to their cause but this company is a joke..Enjoy my 17 dollars scumbags

16 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No product received

If I could give it a zero star I would. I ordered my product about six weeks ago and have not received it and they have not responded to any emails. They took my money. I have no product . do not buy from this company.

12 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam!!!

Delivery took over 40 days since it came from China.

Two of the bottles were filled with what smells like rubbing alcohol and not labeled with the scent I ordered. The third bottle was labeled, but smelled horrible.

I emailed their support team in order to start the return process, which their website states that you have a 30-day window once you receive the order. Waiting to hear back from them.

10 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

BUYER BEWARE: READ CAREFULLY

WARNING: KLONE SCENTS IS A SCAM

It’s critical that everyone reads this carefully and researches thoroughly before purchasing anything from this company. Klone Scents claims to operate from the US, but shipments originate from China. This strongly suggests it’s a drop-shipping scheme meant to mislead customers. I never even received my order.

Key Points to Consider:

1. Deceptive Practices:

• Klone Scents’ Instagram username has allegedly been changed at least 10 times, likely to mislead and evade accountability or start new scams.

• They delete negative comments on their posts to maintain a false sense of credibility.

• All the “positive” reviews on their websites seem fabricated. Additionally, you cannot leave a review, raising even more suspicion.

2. Fake Corporate Identity:

• The company claims to be owned by “MS E-Commerce Ventures Inc.,” which appears to be fraudulent.

• They use multiple email addresses across different sites to continue their schemes:

• support@klonescents. com
• support@amour-fragrances. com
• support@shopklone. com

*** Perhaps more fraudulent emails to come. A space has been added to prevent removal due to platform terms.

3. Multiple Websites:

• The following websites are linked to their scam and should be avoided:

• https://klonescents. com
• https://klonescents. store
• https://shopklone. com

***Perhaps more fraudulent websites to come. A space has been added to prevent removal due to platform terms.

4. Same Products, Different Names:

• Recently, they’ve rebranded their packaging from “Klone Scents” to “Klone,” likely to confuse buyers.

• Their bottles and packaging are identical across several scam websites, further proving the deceptive nature of their business.

What We Can Do:

If you’ve fallen victim to this scam, report these websites immediately for their fraudulent activities. Help raise awareness to protect others from being tricked by their unethical practices.

Klone Scents deserves zero stars for their dishonesty and exploitation. Always check for genuine reviews before making a purchase, and stay vigilant!

14 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a very big Scam

This is a very big Scam . Please do not buy any items from this place. I bought an perfume on december 1st 2024 and still haven't received , no reply from customer care

1 de diciembre de 2024
Opinión espontánea

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