Commande passée GREU33572 depuis 1 semaine ! Somme débitée de mon 109€ !!! Mais aucune nouvelle sur l’expédition !!!! Service vraiment déplorable et irrespectueux de ses clients !!! J’espère que vo... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Minus star. I bought pairs of shoes on final sale, but only one pair has unacceptable manufactured defects to me, I asked Melissa AU for a replacement, they rejected, and said: they wouldn’t impact me... Ver más
Intransparente Rücksendebedingungen. Der Versand erfolgt selbst bei Bestellung auf der deutschen Website aus Italien. Die Kosten für den Rückversand müssen selbst getragen werden und sind sehr teuer!... Ver más
Terrible! do not order anything form them! super low quality shoes at high price and what happens is you are not able to return if the shoes have been ordered on sale....!!! in today's competitive on... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
The Official UK Home of Melissa Shoes | Melissa collaborations include Vivienne Westwood, Jason Wu, Jean Paul Gaultier and the Campana Brothers | Buy Melissa Shoes at ShopMelissa.uk
Información de contacto
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Do not use this site ...SCAM...paid for…
Do not use this site ...SCAM...paid for sliders then heard absolutely nothing ..no order conformation no reply to messages !! Had to open dispute with bank .
AVOID.
Stay away from this site
I never write reviews but this has been the worst online shopping experience ever .
Purchased 2 pair of sandals the 29th of July received a confirmation that the money been taken out of my account and today the 15 of August after 10 emails with no response I find myself in a situation where I have to contact the bank .
Worried I will never get my money back or ever receive the goods .
Stay away from this site !
UPS can't find the tracking number they…
UPS can't find the tracking number they gave me, they have no customer service phone number and don't respond to emails
Terrible ordered 2 pairs of shoes for…have since requested charge back from bank as still no response from the company
Terrible ordered 2 pairs of shoes for my daughter on the 23/06 received conformation and receipt for payment but that’s it. Despite multiple emails nothing no goods and no response to emails. On website still shows as pending 2 1/2 weeks later
Never purchase from them again
I got a receipt of sorts just after…
I got a receipt of sorts just after ordering but since then nothing atall. Tried to reset my password to find out when or if my order will be dispatched, but no link email sent. Not sure if I’ll ever get my order or refund,,, pls can someone help?
No complaints
The confirmation e-mail came after a bit of time, so don't worry about it. Shipping from Italy with FedEx. Nice, quick, no complaints and the shoes I got are great!
I made an order for two pairs of shoes…
I made an order for two pairs of shoes but it crashed and I received no confirmation of the order. I then went on to order again and was charged twice. I read some reviews on this site and began to worry, I did try calling but the number rang through. I emailed them and they got back to me about 10 minutes later and refunded me for the double charge, and my shoes arrived in perfect condition about 3 days later, they were very helpful. I would order from Melissa again as I love the shoes, but I do think their website needs work.
Will order from this site again
Placed an order but didn’t receive a confirmation straight away so checked the reviews and started to worry, I emailed them and they replied the next day saying this can happen and my three pairs of shoes arrived 4 days later. I placed another order the following week as they had an offer on and I love Melissa shoes and again received my order this time 5 days later well packaged.
If I could give a 0 star I would
If I could give a 0 star I would. The worst website in website‘s history. No confirmation, no order number BUT still payment went through within minutes of order. Totally a rip off. Stay away from the website!
Shipped a size 9 when I ordered a 10
Shipped a size 9 when I ordered a 10. Returned item but no response regarding refund. Will be contacting my bank to claim my money back
Horrible experience and horrible…
Horrible experience and horrible customer service! First and last time to buy on this site! Dispatch time really slow! No communication at all! No emails regarding shipping! Made mistake and shipped only one pair when I bought two pairs and again lack of help! I don’t even know if I will be receiving my second pair! Worst online purchase experience EVER!
Super slow dispatch processing time
ordered on sunday 8th/July , still hasn't shipped goods out on 13th/july .
it is not good enough comparing to any other company who wants sell things online.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








