Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Be aware that the theme is incredibly slow and you will be penalized by Google for its slowness and your customers wont convert. Its an outdated theme and support give you the run around. Uninstalled,... Ver más

Valorada con 1 estrellas sobre 5

Buyer beware! Yes, it looks good, flashy and slick, conversion tricks are neat but after we installed it within 2 weeks our Shopify and Google page speeds tanked by over 50% and our SERP results vanis... Ver más

Valorada con 1 estrellas sobre 5

Be careful with this company, they will bill you with an unusual amount at times and when you chase them they will show you a technical error on their part and force you to pay. Also, their campaign w... Ver más

Valorada con 5 estrellas sobre 5

Not only I've saved A LOT of money in monthly/ yearly apps subscriptions - it did surely increase my CONVERSIONS! ++Superb support whenever I raised a ticket, I always get a response within 1 hour t... Ver más

Información sobre la empresa

  1. Proveedor de soluciones para eCommerce

Escrito por la empresa

Shoptimized™ offers everything you need to effortlessly build, grow and scale your Shopify store. Get the best converting Shopify theme for your store and see how your it boosts your conversions and average order value.


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

76 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,6

Todas las opiniones

(76)

2 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Best shopify theme with out of world…

Best shopify theme with out of world support team.
Nothing beats them. Their service is excellent.
Our conversion increased since migrated from magento to shopify and we started using their theme. 😃👍
Thank you guys!

1 de julio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Shoptimized team is extremely helpful...

The Shoptimized team is extremely helpful and responsive to all inquiries I've been sending in. Helping with simple clarification, fixes, and code to continue optimizing their theme.
Thanks to PJ and his team for the help and prompt responses. Keep up the great work! Happy customer.

27 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Experience with Shoptimized Theme and Shoptimzed Customer Support Team

Shoptimized sells a Shopify Theme and other products such as Speed Boost Ninja, and Up Lift Hero.

They are not an eCommerce store as such and as far as I know, they only sell digital products. I mention this because some of the reviews seem to think that Shoptimized is a Shopify eCommerce store when it is not.

Shoptimized is also unrelated to Shopify the eCommerce platform. Shoptimized is another company entirely and may be considered a 'third party' provider for stores that use the Shopify platform.

I am using the Shoptimized theme and find it very good. It did take me quite some time to learn my way around the theme because I'm new to Shopify anyway.

However, whenever I got stuck I asked support for help and they got back to me within a few hours.

They either suggested what I should do or fixed the issue. They are very friendly, polite, and helpful.

One thing I did find amusing was that the support always answers as one person - PJ Guerrero. I'm not sure if this is a real person but I do know that there is more than one customer support person.

In any case, I am very impressed by Shoptimized and the customer support team.

I guess that the theme could be made a little more intuitive but I'm unsure if Shopify itself puts boundaries on what can be designed by companies outside of the Shopify system.

I also like the emails by Bradley Long, the owner of Shoptimized, he always has good suggestions for improving your store (with a bit of a plug for his own products too of course!).

25 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shoptimized Continues To Earn My Praise.

I purchased Shoptimized a few years ago and is the only theme I have been using. There are many options on the market when it comes to themes...paid and free. And, while many may offer bundled features, etc., I am not willing to risk giving up the level of Customer Support that I have obtained from Shoptimized. I rarely have the need to ask for assistance, but when I do, they have always come through and provided a solution when possible.

So, if you care about your after-the-purchase support as I do, I can honestly claim that you won't be let down by Bradley Long and his team.

Having the right tools will get you to the finish line faster.

22 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great theme, great support

I've used the Shoptimized theme on 3 of my websites for the last several years. It's extremely easy to use, looks very professional and best of, converts. Another thing I like is the theme never breaks. In all these years, my websites have never been "down" or experienced any display issues. The theme just flat-out works and works well. I highly recommend it to anyone using Shopify for their e-commerce store.

19 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wow, such a great customer service experience!👌

Wow, such a great customer service experience! Not only did they help us get our website super optimized, but they really have been fast in responding to all of our customer service needs, and overall we are happy. Would highly recommend this theme for your Shopify store. Stop sleeping!

19 de junio de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shoptimized is by FAR THE BEST!

Not only I've saved A LOT of money in monthly/ yearly apps subscriptions - it did surely increase my CONVERSIONS! ++Superb support whenever I raised a ticket, I always get a response within 1 hour to 12 hours, they never exceeds to 24 hours which is GREAT.

Tried any other themes though but I was never satisfied.

16 de junio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

I rated this company as 1 star because…

I rated this company as 1 star because there wasn't a lower rating....i ordered a pressure washer through them and they took the money out of my bank account and I never received the product..i have written 2 e-mails to them and still haven't had a response the 1-800 #for customer service is not a working number..this place is a scam!! Please don't throw your money away like I did..im very discouraged!!!!

20 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

I bought a product for $108 with faster shipping. I only get copy paste responses in the emails. I never got my product or my refund. This is a SCAM. Reading these other reviews it seems this website is not responsible, but the people they allow on their website, but even so they should be responsible for who they allow to sell on their site. It is no excuse. If I can get my refund or my product or at least some sort of help from this website I will take this review down and replace it with a better one once the company takes responsibility for what’s happened to me as well as what seems to be many others. My email is smileyface23642@icloud

7 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shoptimized theme gave exceptional customer service and promised to resolve my issues

Update on 20th April 2020: Shoptimized has been kind enough to take cognizance of the issue and have told me that they are working to update the theme so as to resolve the issue. They have also offered to keep my access open until the theme is updated, post which i can try it out and buy again if I am satisfied.

This is exceptional level of customer service and I am really grateful to them.

Thanks team!

Review posted 15th April 2020 (approx)
Used shoptimized for 4 months now. the features that they have built are good. but there is a BIG problem of loading speed on mobile. our traffic tanked because of the theme. The speed of my website went go for a toss. With free shopify theme, page was loading under 2 seconds. with paid shoptimized theme, the same website, went to 5-6 seconds.

support does not help. They ask you not to trust google page speed, GT metrix page speed or any other tool that shows you page speed. They don't respond for weeks to the video you share which clearly shows that the time taken to open the site is a lot.

don't waste your time and money with this theme.

16 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great theme, Great Team!

I’ve been using the Shoptimized theme for 4 months now and my sales are significantly better. It’s easy to use and the built-in apps have saved me hundreds of dollars. Well worth the money. And their support is fantastic.

1 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shoptimized is a very popular Shopify…

Shoptimized is a very popular Shopify theme, so no wonder that there are some bad people that are using its old versions to build their stores. Shopify as a platform should fight with scam stores, please help them by sending a report officially.
Shoptimzed is a legitimate business suffering from this kind of scam stores more than others. It is an instrument, but not a scam at all. 1000s of legitimate Shopify stores are already using Shoptimized and they sell their products legally.

30 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shoptimized Rocks!

Shoptimized Rocks!

If you're spending money on apps and seeing the cost rack up, take a serious look at Shoptimized, it's saved me a ton each month. It also converts better than any of the free themes becuase of all the built in tools. Support is really helpful too.

29 de marzo de 2020
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más