I can not give praise enough to the wonderful customer service I received from Anna. Every response was quick, helpful, understanding and friendly. The problem with the size was sorted which I grea... Ver más
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Consulta las opiniones de los clientes
This review is for you’re customer service team, especially Anna due to a problem with a size they continue to correspond with me get this problem resolved. Once I get my new order I will write a rev... Ver más
Vera’s undies are discrete yet still hold an amazing amount of liquid. They wash up well and are fresh and ready to go. Instead of filling up our landfills with disposable adult diapers that take yea... Ver más
La empresa ha respondido
I have had the most amazing and positive shopping experiences with this company, Vera's Undies. Everything has gone very smoothly from placing my order, to tracking the shipment and to the delivery... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa interior
- Tienda de ropa deportiva
- Tienda de ropa
- Lencería
- Tienda de vestimenta deportiva
- Tienda de trajes de baño
Escrito por la empresa
At Vera, we create comfortable, leakproof underwear designed to help women feel confident and supported every day. Designed for women experiencing bladder leaks or incontinence, our ultra-soft and breathable underwear provides discreet, reliable protection without the discomfort and bulk of traditional pads. At Vera, our mission is simple: to provide thoughtful products that help women feel secure, comfortable, and empowered at every stage of life.
Información de contacto
295 Madison Ave, 10017, New York, Estados Unidos
- +17624759985
- support@shopvera.com
- shopvera.com
4,5
Excelente
435 opiniones
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Shipping took a really long time
Shipping took a really long time. Could go higher up in the back other than that they are great
15 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Thanks so much for your feedback, Heidi! We’re really glad to hear you love the product overall. We’re sorry to hear about the delay in shipping and appreciate your patience, we’re continuously working on improving delivery times. Also, thanks for the note about the fit in the back, we’ll share this with our design team for future updates.
Kindness and Prompt review
I have never received such prompt responses and kindness from a seller, as I have from the team at Vera's Undies.
These days it's a 'dog eat dog' world. Most sellers dont care, so long as they get their money. Not Vera's Undies.
I chose the wrong size, and Margaret understood. She was so helpful. I am receiving the right size at no cost to me. When does that ever happen? Well, it did, and I am blown away by the kindness and consideration shown to me.
Thank you to Margaret and Kate for being so helpful and generous and to Vera for clearly caring about her customers.
14 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Wow! thank you so much for your kind words, Carol! 💕 We’re truly touched by your message and so glad to hear that Margaret and Kate made your experience a positive one. We’ll be sure to share your message with the team, it’ll make their day!
So far so good
So far so good. They are comfortable and comparable to others that are like this brand. I will say it took a few weeks to get them (3) but they did come and I like wearing them to bed.
13 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Thank you so much for your thoughtful review! We’re happy to hear you’re enjoying the comfort of the undies and that they’ve become part of your bedtime routine. We truly appreciate your patience with the delivery time! We’re always working to make our shipping faster and smoother. Thanks again for giving us a try
Great product
Although my order took a little longer than I anticipated, I am very pleased with the product. The fit is good, though the back rise could be a little higher. Overall I would say these are the best I have tried.
11 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Thanks so much for your review, Janet! We're glad you love the fit and really appreciate your feedback on the back rise. So sorry for the slight delay!
But very happy to hear they're the best you've tried!
Wonderful Product Ever
I ordered this product but ordered wrong size, which they exchanged at no extra cost.
The product is really well made and good quality.
Very pleased and happy
12 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Nice to meet you Sabine, and thank you so much for your kind words! We're glad we could help with the exchange and that you're happy with the quality. Enjoy your purchase!
The size I received was to big
The size I received was to big. The company sent me a smaller size and I'm really happy with them.
3 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Thanks for your review, Mary! We're happy we could get the right size to you and that you're pleased with the fit. Enjoy!
They are made very well and not bulky…
They are made very well and not bulky and I'm comfortable in going to bed at night and not having to wear a pad in my underwear.
8 de septiembre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Hi Debbi! Thanks so much for your feedback! We're glad to hear you're comfortable and confident at night. It means a lot to know our product is making a difference for you.
Perfect fit and I am very happy with…
Perfect fit and I am very happy with them.
8 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Thanks for your review! We're thrilled to hear the fit is perfect and that you're happy with them :)
Fit and purpose
The fit and comfort are great .
However, as an experiment, I poured 1/2 cup of water into the fabric. The water just puddled and then off the edges and did not absorb into the fabric. They are not going to work for incontinence.
7 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Thanks for your honest feedback. We're glad you found the fit and comfort great, but we're sorry to hear the product didn’t meet your expectations for absorbency. Your input is super valuable and helps us continue to improve :) Thanks for taking the time to share this with us!
Amazing customer service
Amazing customer service! When items I ordered turned out to be too small, they replaced immediately with required larger size. Did not even require me to return the original items but suggested I pass them on to a (smaller) friend! Very quick responses to emails.
7 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Thank you for such a lovely review, Kate! We're so glad we could help with the sizing and that you had a great experience with our customer service. We really appreciate your kind words and support!
I love the underwear
I love the underwear! Wish I would have gotten them sooner. It gives me peace of mind knowing I’m protected.
7 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Thank you so much, Michelle! We're thrilled to hear you love the underwear and that they give you peace of mind. That really means everything to us!
Tall and slim.
I have a very tall body and would really like the chance to have briefs come a little higher. Otherwise, they function well.
7 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Hello Moira! Thank you for your feedback and taking the time to share it with us! We're glad the briefs are working well for you overall. We’ll definitely take your suggestion about a higher rise into consideration for future designs.
These fit well
These fit well, are comfortable and I placed a second order after receiving the first one. Shipping does take a bitl onger than I thought it would but is well worth the wait.
2 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Thanks for your support and repeat order, Juliette! We’re glad you love the fit and comfort. So sorry about the shipping delay! We appreciate your patience, and make sure this get better!
I’ve tried others and have been…
I’ve tried others and have been disappointed. Vera’s undies truly work for bladder leaks. I highly recommend them.
1 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Thank you for your recommendation, Karen! We’re so happy to hear Vera undies are making a difference for you. Your support means a lot to us!
Excellent customer service
I ordered two sizes as not sure what size I needed. I contacted the company to ask if I could swop the size that didn’t fit. The response was immediate and free replacements were offered straight away. How was that for great customer service, very impressed. Also product is well made and comfortable.
3 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Thank you for sharing your experience, Kathleen! We're delighted to hear you were impressed with our customer service and that you find the product comfortable and well made. We’re here whenever you need us!
They are comfortable and feel safer…
They are comfortable and feel safer than another brand I’ve tried. Holds liquid very well.
Almost too well. 😋. Worth the cost.
3 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Hi there Claire! Thanks for the great feedback! We’re so glad you find them “almost too well” made us smile! 😄 Appreciate your support!
The team at Vera Undies.
The team at Vera Undies are caring, helpful and wonderful. They treat their customers as people, not just a number. The team make sure you are happy with your purchase.
Alana
3 de octubre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Thank you so much, Alana! We truly appreciate your kind words. It means a lot to us to treat every customer like family and make sure you’re happy with your purchase.
Respuesta de Vera's Undies
Thank you, Charliee! We’re so glad you’re happy with the quality.
my undies were a little snug
my undies were a little snug even though I was within the sizing guide. Margaret helped me trough discussion to get the next size up. She was very helpful and replied to me in a timely manner every time I reached out.
28 de septiembre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Thank you for sharing your experience, Peggy! We’re glad Margaret could help you find the right fit and that you felt supported throughout. Your comfort is our priority!
Arrived safely
Arrived safely. Courier needs a shakeup. Drop things at the gate. We have dogs, but are contained in the house or their locked back yard. Could place on front stairs.
29 de septiembre de 2025
Opinión espontánea
Respuesta de Vera's Undies
Thank you for your feedback and for letting us know, Sheryl. We’re sorry to hear about the courier’s delivery and appreciate your suggestion. We’ll pass this on to improve the experience.
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