Shurgard Self Storage - Basildon Opiniones 

Perfect special thank you to Sarah

Great service from Sarah on the front desk. Very simple booking with competitive prices. The app is also easy to navigate. will certainly consider coming back here in the future.

My first time using storage didn’t know what I was doing. Arrived at the lock up didn’t know where I was going or what I was doing. Sarah the store manager Basildon Branch was lovely and polite taking us to the unit showing us the app and how it works. Would highly recommended.

Popped in to enquire about changing my unit size and was amazed how quickly and easily I was dealt with. Super support from the team and I’m really happy with my new unit.

Amazing service from Sarah and Robbie from start to finish

Sarah & Robbie go beyond the call of duty to help with any problems u may have. Great service. Extra trolleys are needed. Would b a great addition to have better WiFi connection

Sarah and Robbie have been the most amazing help. The building is clean and toilets where accessible when needed.

Very good customer service from Sarah and very helpful.

Nothing is too much for sarah, she’s lovely and chatty and always willing to help. Robbie is there as well.

Lovely helpful staff, Sarah is amazing, helped us find what we needed, clean and welcoming environment

From the moment moving from another company the staff (Sarah) was so helpful and made the transition easy, helpful also when moving to a bigger unit. And always polite when visiting the unit. Many thanks

Sarah and Robbie are absolute diamonds, always helpful and nothing is ever too much trouble. Thank you both.

Easy to book, easy instructions for arrival. The app is easy to use. Just what we needed.

Friendly from the start. Very informative and easy to access. Overall a great experience

Great service, clean and safe unit

Very helpful and when we have problems they sort it out

Faster Assistance

Wasn’t open on the weekend to sign up that’s a big minus
Applied online payment was taken before ID was taken I’d failed despite using the same process I have used to acquire physical id from citizen card so I know it works
Payment taken twice
Resulting delay 5 days in my moving schedule

Robby helped check us in and he was very helpful and friendly. The whole sign up process online was easy and using the app to gain access was great

First they collect my money, then they ask for identification. Because I'm not a UK citizen (but I have a residence permit) my ID was not accepted and they cancelled my contract. Then no one bothers to call to refund my money