Keely was absolutely amazing! I went into City Airport to enquire about storage as I’m moving, and Keely couldn’t have been more helpful. Her customer service was fantastic, she was friendly, profes... Ver más
Localización
Cambiar localización5 Oriental Road, E16 2BZ London, GB
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Consulta las opiniones de los clientes
Staff is super friendly, and the facility is amazing. Most importantly, it feels secure, since you have to authenticate a couple of times each time you enter the building. Would definitely recommend o... Ver más
I received a swift response to my enquiry—professional and friendly communication with James over the phone. I met with Alex and Boris at the front desk the next day. They made me feel so welcome. An... Ver más
Great customer service! James was particularly helpful ensuring I was all set with the app and code to enter the building, which is very secure, clean and well ventilated. He happily showed me the... Ver más
Información sobre la empresa
Sobre Shurgard Self Storage - City Airport
Escrito por la empresa
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Escrito por la empresa

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Información de contacto
5 Oriental Road, E16 2BZ, London, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 98% de las opiniones negativas
Suele responder en menos de 1 semana
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Shurgard City Airport
Shurgard City Airport,
Amazing customer service ! All the staff are helpful and friendly . The entire process was smooth , quick and easy . Highly recommend
Staff Boris was polite and very…
Staff Boris was polite and very professional in his approach. I highly recommend this guy.
City Airport
Everything actually! Alex and Boris welcomed and helped me absolutely professional, prompt and with great patience!
I am very impressed and great full.
Boris was great and super helpful
Boris was great and super helpful! He was friendly and took his time to explain everything and answered my 1000 questions.
Thank you!
The team was excellent really happy…
The team was excellent really happy with the service thank a lot to James and Boris
Proportional customer servicexcellent customer service
Excellent customer service, very helpful, very efficient, professional and friendly.
Thank you 😊
Excellent service thanks offer as well
Heartless company
If I could rate lower I would, been renting with shurgard for a year, it was chaos from the beginning, the shurgard customer service are heartless rude and mean bullies, currently at the city airport branch. I could write a long epistle if what I have endured but it comes down to it this company has been the coldest and worst company I’ve ever had to deal with. Don’t bother stay far away!

Respuesta de Shurgard Self Storage - City Airport
Great staff who helped us get set up on…
Great staff who helped us get set up on the day.
Safe, easy, and quick
First off all , the staff is gret , very nice and profesional people, second off all high recommended becuse is easy safe and very cheap, i fell gret to know all my staf is there and no buddy can touch ....
Very helpful and friendly staff
Excellent facilities and customer support
Excellent facilities (clean, safe and with all equipment needed) and very good service. I was fully supported by Siobhan which as amazing, from signing the contract to helping me on changing the storage when I was not sure if everything would fit into a single one.
I completed my application for a new…
I completed my application for a new storage space and paid online, I gave the date I would like it start. I had a call the same day to explain the procedure of as it was a weekend.
My storage space was ready and clean, everything was exactly as it was explained to me.
Very simple process.
I would recommend using Shurgard
The process was smooth and the staff…
The process was smooth and the staff very helpful and knowledgeable
UNIT BROKEN INTO - DO NOT USE THIS COMPANY
UNIT BROKEN INTO. Several units every few months are broken into. No overnight security. Found out that this has been taking place over several years. Four other customers were in the line a head of me returning their units. One of them said his unit was broken into 3 x times in 6 months. No additional security measures have been added. The premises is insecure at night and a code lets THIEVES in and to access all floors!!!!! I can’t help but wonder if this is an ‘inside job’ then as access code only allows the lift to stop on the floor where your unit is, thieves are managing to get to every floor easily. DO NOT RENT A UNIT HERE. YOUR UNIT CONTENTS WILL GET STOLEN.

Respuesta de Shurgard Self Storage - City Airport
Great customer service
Customer service at it best
Nice place to store your things, Shiohan is very helpful and polite.
Someone broke into my unit!!!
I’ve taken out storage for a couple of months now and agree with other reviews that it’s clean, knowledgeable staff and well situated. I’m no longer sure about safety as I experienced a break in today!!! I’m still very much shocked and anxious. Never ever have I thought this could happen - I absolutely believed it to be secure storage. Thieves broke into several units which was known but what I can’t understand is that there was no communications at all to at least ask for clients to come and check their units. How could this even happen, really? This is supposed to be secure? I’m speechless ….

Respuesta de Shurgard Self Storage - City Airport
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