Yet again- thank you to Shona. Always helpful, conscientious and generally personable young lady. One of the main reasons I stay at the Romford branch despite relocating! Massive well done, and thank... Ver más
Localización
Cambiar localización3 Rush Green Road, RM7 0PT Romford, GB
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Consulta las opiniones de los clientes
Very clear pricing, every part of the booking process and access was explained clearly, and with no delays, it was so easy it was hard to believe! It’s unusual now days for a company to do what they s... Ver más
Was surprisingly very straightforward to arrange online, with clear instructions. Shurgard were accommodating when I needed to shift my moving in date forward by a day. It was a Sunday with no staff a... Ver más
The process of getting a stoarge unit is very straightforward online and access to the unit is very easy once you get there but ensure you have the app downloaded and working as this is the key to qui... Ver más
Información sobre la empresa
Sobre Shurgard Self Storage - Romford
Escrito por la empresa
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Escrito por la empresa

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Información de contacto
3 Rush Green Road, RM7 0PT, Romford, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I PAID £200 TO KEEP MY STUFF SAFE
I PAID £200 TO KEEP MY STUFF SAFE.
GOT VERBALLY ABUSED AND THEN HAD MY STUFF THROWN OUT L
BY SHURGARD ROMFORD.
TOO INTO MY BUSINESS L
I DIDNT COME HERE FOR A CONVESATION AND IVE BEEN THERE 2 MONTHS.
THEY DONT KNOW WHAT I KEEP IN THAT STORAGE UNIT.
DISGRAFUL. I FEEL SO BAD FOR GIVING ONE STAR. VERY ACTIVE ON TRUST PILOT.

Respuesta de Shurgard Self Storage - Romford
First time user great experience
Very easy process to complete,the staff at Romford were very nice to deal with and make everything nice and simple.
The storage unit itself is clean and well maintained
Friendly, professional and easy!
I called Terry at Shurguard for a quote as I needed a storage unit quickly. He was AMAZING! He broke everything down for me and emailed me a quote within minutes of our conversation. To top it off, he told me I was able to take advantage of the current promotion the company was offering! I'd highly recommend Shurguard and in particular, Terry!
Rebecca at the Romford store was very helpful
Rebecca at the Romford store was very helpful and knowledgeable also friendly explaining in detail the best requirements that would suit my needs, she was absolutely 💯 fantastic
Thankyou
Amazing deals that couldn’t be beat…
Amazing deals that couldn’t be beat anywhere and very organised. The system of storage and getting around, the cleanliness of the space.
The staff I interacted with were amazing!
SHURGARD Romford - Shona and Terry were so helpful and made me laugh during a stressful process of having to move.
Friendly Staff and Clear Guidance
Friendly Staff and Clear Guidance
We had a lovely member of staff called Shona who talked us through everything and walked us through how we use the app to access our storage container. She also happily answered our plethora of questions to ensure that we knew what we could store and what we can't store lol. We left feeling 100% content and confident in Shurgard.
Brilliant customer service from…
Brilliant customer service from Rebecca, she listened and was very respectful. I even thought she was the manager.
Same goes for Billy in the past, you have too members of staff who are a great asset to your company.
Great experience, Automated access via mobile app
Great experience, excellent customer service! Friendly staffs. Automated access via Bluetooth app., don't have to worry about punching in or remembering your code all the time. Will definitely keep using Shurguard!
Informative and polite
Informative and polite when showing the grounds and storage rooms.
Staff are friendly and very helpful
Staff are friendly and very helpful. Made the process easy n smooth
Rebecca is amazing
Shona from Romford store is GREAT
I had the joy of speaking to Shona from the Romford store. She was so incredibly helpful, breaking things down for me, so kind and patient, and really efficient. If Shona is anything to judge Shurgard by, then this is the place to go!
Shona was so lovely what a lovely young…
Shona was so lovely what a lovely young girl because of her brilliant customer services I will most definitely be coming back.
Ladies were really helpful straight…
Ladies were really helpful straight away got everything sorted easily and quickly
Good service
Easy and painless was dealt with by Shona who was brilliant
excellent service from the staff
excellent service from the staff. I dealt with Shona who presented me with various options, showed me around the units even on a bad leg so I’m really grateful for that and she showed me how to get in and out of the facility and how to get into my unit, super helpful and I left with all my questions answered and ready to get started with everything.
Amazing service by Rebecca
Amazing service by Rebecca, explained everything with ease, she showed the storage sizes which she thought would be ideal for me, definitely recommend to family and friends:)
Really helpful staff as this was the…
Really helpful staff as this was the first time using such a facility
Fantastic customer service Billy was…
Fantastic customer service Billy was very friendly and helpful. Broke down everything very well so it was easy to understand. Can’t wait to move in now!
Helpful and friendly reception
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