Shurgard Self Storage - Southwark Opiniones 81

Louie was extremely kind,and professional .. he showed me the unit and explained me the whole process. I felt very comfortable with the idea of leaving my belongings.
Thanks for the smooth transaction.
I appreciated it a lot

Because I have a very good communication with her

When I first enquired about units, Lewis was very helpful, he took the time to explain the unit sizes to me and went the extra mile to show me one I was most interested in.

Since obtaining a unit, he has continued to show great customer service by answering my questions.

The location is ideal for me and signing up was very straightforward. Gaining access also straightforward, the follow up call to check my move in day went as planned, also a lovely touch on top.

Farid provides excellent service. Really knowledgeable person, explained everything from A to Z!
Thanks!

The storage is neat and organised. The staff we met on two occasions were very helpful. The manager on duty was very understanding and helped us out when one of the lifts was not working. He is a Sierra Leone man, but I can't remember his name.

Very helpful support at the storage centre by the Shurgard person working there.

All was great however the storage unit is closed too early. Also no lift, I'm lucky I'm young and healthy but this is a bit of a nightmare. Also my storage unit was hard to find, no real directions for it once you go in the building. App is good. Location is cool. Overall Would be 5 stars if they had a lift & close later.

Great team onsite, very helpful and friendly.

Is ok ! Close to my house , big space and east to get there parking

Excellent service and friendly team.
Reliable storage company and competitive prices.

Very happy with shurgard, simple to set up your safe storage online very easy once you arrive. Overall fantastic I’d recommend to anyone.

Extremely incompetent and have charged me £200 for two extra months despite me giving adequate notice as PER their policy and now refusing to give me refunds. Do not use them, rude management there and will steal your money.

Ease of service, everything explained and staff were very friendly and helpful

Everything was fine. But we had a really hard time finding our container. It would have been nice if there were signs inside the building.

Deen really explained the process on how to access the storage

Good customer service
Customer service was good, and the storage is so clean,safe and organised.

I would have given five stars to one-off the staff named DEMON but because of my experience with the lift that got stocked I have to four stars. DEMON has a great customer served andnhe made me forget about my first time terrifying experience.

Good customer service, all very easy to sort out. Can talk to actual humans on the phone, which is brilliant.

I signed up online and when I arrived I realized the storage locker I was assigned didn’t exist. I checked the maps and walked around the entire premises and couldn’t find it. I called support, but it was after 6pm and no was available to answer.