Shurgard Self Storage - Swindon Opiniones 

32
TrustScore: 4.5 sobre 5

4,4

Kembrey Street, Elgin Industrial Estate, SN2 8UY Swindon, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We needed a locker as our possessions were being transported from LA to the UK. The staff here is what made me give Shurgard 5 stars. They were incredibly helpful. If it was not for the staff at th... Ver más

Valorada con 5 estrellas sobre 5

After six months with Shurgard Self Storage in Swindon, the team are still friendly yet professional in looking after their customers. So, this is a huge thank you to Clare who guided me through the p... Ver más

Valorada con 5 estrellas sobre 5

We rented a unit for 18 months at the Swindon branch, when our son and his partner were waiting for their new house to be ready. The unit was very clean and felt save and secure, all the staff David,... Ver más

Valorada con 3 estrellas sobre 5

Sam David & Bryony have been helpful & polite since Shurgard took over from Lok'nStore. Thank you to them. The previous Lok'nStore staff were superb & the last manager whose name I don't recall was ex... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Instalación de autoalmacenamiento
  2. Planta de almacenamiento
  3. Depósito

Sobre Shurgard Self Storage - Swindon

Escrito por la empresa

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Escrito por la empresa

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Información de contacto

  • Kembrey Street, Elgin Industrial Estate, SN2 8UY, Swindon, Reino Unido

4,4

Excelente

TrustScore: 4.5 sobre 5

32 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 96% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(32)

6975 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

International move handled well by the staff at Swindon.

We needed a locker as our possessions were being transported from LA to the UK. The staff here is what made me give Shurgard 5 stars. They were incredibly helpful.
If it was not for the staff at the Swindon office I would have given Shurgard a lower rating - this is because the ID verification checks require a QR code scan and that's of little use to someone who does not personally own a smartphone (and does not want one). The staff tried very hard to get the checks done via PC but Shurgard's software did not work on scanning documents. This is more of a IT infrastructure problem and poor strategy from the CTO / IT pros to be "App" centric.
The staff at Swindon on the ground: brilliant!

22 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well done Clare

After six months with Shurgard Self Storage in Swindon, the team are still friendly yet professional in looking after their customers. So, this is a huge thank you to Clare who guided me through the process of downsizing to a unit I could afford. Well done Clare!

29 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Swindon branch

booked a unit at the Swindon branch to store household items while between houses.
The storage house is tidy, easy to navigate and well equipped with trolleys and lift access.
I had the pleasure of being in contact with David, Bryony and Clare on separate occasions (for a scoping visit, move in and administrative help respectively). All three were lovely, welcoming, professional and incredibly helpful. Each interaction went seamlessly and I was able to fulfil my intented purpose quite efficiently with their guidance. Couldn't ask for better than that

11 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We rented a unit for 18 months at the…

We rented a unit for 18 months at the Swindon branch, when our son and his partner were waiting for their new house to be ready. The unit was very clean and felt save and secure, all the staff David, Bryony and Clare were always very polite and helpful.
There is good parking and a large lift with plenty of trolleys available to transport goods to the upper level.

1 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

The storage area was clean and tidy.

The storage area was clean and tidy but always cold. David, Briony, and Clare were always very helpful and friendly. I did however feel £50 per month, of which around £6 per month was insurance, was expensive for the size of unit I had. Would fit around 10-12 x 80ltr boxes.

13 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent solutions

It was a great experience using the self storage. The storage building is big and clean, very spacious where you can move bulky things around at ease. The staff there is friendly and helpful, and they assisted me in everything and problems I encountered.

31 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Review

I went into the store in the week , and was greeted with smiles and a great attitude by Bryony . I had many question regarding a unit , and she was more than happy to answer any question that I had , with confidence which made me reassured about my decision . I could recommend the service and the company any more . Great stuff .

4 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Kept my things there for nearly 2…

Kept my things there for nearly 2 years. They changed companies and they charged me the full months rent even though i was initially told i could cancel my contract at any time and will not have to pay any further. This company didnt send me their policy when changing over so i was not aware of this. I paid nearly £230 a month and was still charged nearly £115 for 2 weeks when i had vacated early. You could definitely find better units with better policies out there.

16 de febrero de 2026
Opinión espontánea
Logotipo de Shurgard Self Storage - Swindon

Respuesta de Shurgard Self Storage - Swindon

Hello, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Valorada con 5 estrellas sobre 5

Outstanding service and friendly support

My experience with Shurgard Self storage in Swindon was excellent from start to finish. What stood out was the warm and helpful service at the reception - the gentleman there went above and beyond to explain everything clearly and made the whole experience stress-free :)

1 de noviembre de 2025
Valorada con 3 estrellas sobre 5

Sam David & Bryony have been helpful &…

Sam David & Bryony have been helpful & polite since Shurgard took over from Lok'nStore. Thank you to them. The previous Lok'nStore staff were superb & the last manager whose name I don't recall was extremely helpful going out of her way to assist. I think the cleaning equipment now being used is not very efficient & I was not impressed to note dirt & dust balls going into my unit under thr gap at the bottom of the unit door on several occasions. I decided to give up my unit after 21 years as it was getting way too expensive & prices would continually rise as Shurgard review the prices twice a year.

22 de julio de 2025
Opinión espontánea
Logotipo de Shurgard Self Storage - Swindon

Respuesta de Shurgard Self Storage - Swindon

Hello Withheld, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más