Placed an order on 4th September. Nothing received. Sent two follow up emails, neither responded to. Now seeking a refund via credit card company. I see this is not unusual and wish I'd checked on... Ver más
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Consulta las opiniones de los clientes
Company is a complete scam. I made a purchase 5 months ago and I still haven't received it, nor have I received any sort of status update. I emailed and messaged their "support" numerous times over th... Ver más
AVOID!!!!! Would give 0 stars if possible. Paid for next day delivery, confirmed courier with Shyface as I’d been having issues with Evri, so wanted to make sure it wasn’t them. Order did not arri... Ver más
Ordered 4 bandanas to be used when running. They arrived in 2 separate packages for some reason. When the first package arrived containing just 2 bandanas, I contacted the company and was told they... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de sombreros, gorras y tocados
- Tienda de ropa
- Tienda de accesorios de moda
- Tienda de sombreros
- Tienda de ropa para hombres
- Tienda de ropa para mujeres
Escrito por la empresa
Shyface is an headwear apparel company which specialises in men's and women's cotton Bandanas. Our Bandanas are made from a lightweight, breathable, 100% Cotton Material. They have been designed in away that will keep you cool & dry in the hot sun and also providing warmth & protection in the winter. When it comes to accessories for men and women, the bandana is a classic and timeless fashion statement. Our simple yet versatile cotton bandana is perfect for adding a stylish edge to any look. So, whether you’re attending a festival, meeting up with friends on the weekend, or heading to a smart casual event, our bandanas can make an excellent addition to your outfit. With more and more high-end fashion designers hopping on the bandwagon of bandanas, there’s no reason why you can’t join in too!
Información de contacto
Reino Unido
- Support@shyface.co.uk
- shyface.co.uk
Good service,Good products,very good…
Good service,Good products,very good thanks you

Respuesta de Shyface
Excellent customer service and Arrived on Time
Excellent customer service and excellent delivery service.

Respuesta de Shyface
Late & Incorrect Order
My order arrived late despite me paying extra for faster delivery, and when it did arrive, it ended up being the wrong pattern.
Definitely left a pretty poor impression.
Bandanas very thin and rough
Bandanas very thin and rough, but that's not why I give 1 star. The photo didn't give true colour, I guessed the wrong way.. apparently tigers can be yellow and black, not orange and black... but the worst was the packer's perfume clinging to them and that they don't accept returns on sale items...

Respuesta de Shyface
They sent a bandana I didn't order
They sent a bandana I didn't order, when I questioned this with them they said the one I had ordered was out of stock, unbelievable won't order from them again.
Small problems but good support
Received in good time and condition, unfortunately one of the bandanas was not what i ordered but after talking to the support team this was resolved.

Respuesta de Shyface
The bandanas were fine but a bit small
The bandanas were fine but a bit small. I had to give them to my kids they didn't fit me.
I can't believe the review reply!?

Respuesta de Shyface
Too much plastic, bad customer service
Too much plastic for a cotton bandana. Bad customer service. I was advised that my next order would come without a plastic bag and no plastic packaging. This did not happen although I did as advised and replied to them with the order number. Will not use this company again.
Don’t buy off this website
I placed an order over a month ago now and no sign of the bandana (after saying it would arrive between 2-3 business days) I’ve emailed three times and have received no responses at all. I also used the chat function on their website and also received no responses at all. I’m very dissatisfied with the customer service and feel I’ve been scammed. Do not recommend buying from this website (and would also like my money back)
Beautiful colours that hold after…
Beautiful colours that hold after washing! Excellent quality and fast service. Very happy. Thank you!

Respuesta de Shyface
The reason why I’m giving this a two…
The reason why I’m giving this a two not a one is because when I asked where my package is at least they replied but I payed for next day and it came 2 weeks later not happy with that
LYING ABOUT REFUNDS, DON'T BUY FROM THEM!
There was a missing item in my order in which they said they will offer me a refund however they did not and they ignored my three follow-up emails. Extremely sketch seller, do not trust them!!!
I've only received 1 of my 2 items
I've only received 1 of my 2 items. I ordered 3 weeks ago and it was supposed to be 2/3 days delivery. I contacted you and had one reply but nothing else
Ordered on 11 July
Ordered on 11 July. Tracking order is via another app which just tells me that the order is shipped with no expected delivery date. Very disappointed so far with service.
This company lies to you. Paid For Next Working Day Delivery And Was Not Sent Until 2 Days Afterwards. Promised Me A Delivery Refund But They Not Paid It
I ordered a bandana on Wednesday 21 July and paid a lot extra for next business working day delivery so that it would arrive on Friday as was required for an event I was going to on Saturday 23 July. Friday came and no bandana. I contacted Shyface on their Online Chat Portal and they said
"Unfortunately we are a little late on dispatching your order. Due to the amount of orders we are processing. Your order is dispatched today. What we will do is refund your delivery costs for you. We do apologise for the wait"
So despite having paid the extra postage to ensure it was sent out to arrive on the Friday I find out it hasn't even been sent. A refund for postage I would expect. However that is a woeful lack of communication to inform me that the order has not been dispatched especially as I had paid for the next working day. The bandana eventually arrived on Monday. The bandana was now no use to me. It is now over a week later and yet I have received no delivery refund despite them promising me. Do not believe this company. In fact do not deal with this company as they lie and do not respond to their support emails.
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