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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Avril 2026. Excellent accueil aux agences de Lisbonne et Porto. Personnel très agréable et explications au top pour une bonne prise en main du véhicule et de toutes les fonctionnalités. C'était nos 1... Ver más

Valorada con 2 estrellas sobre 5

Despite having purchased "zero excess" insurance, I was charged €2,000 immediately after returning the vehicle for minor damage. No independent invoice or proof justifying a full replacement was p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a really wonderful 10 day trip with Siesta! Our pick up and drop off were smooth, it's also really close to the airport which is helpful. The camper was well equipped and comfortable. We toured Po... Ver más

Valorada con 5 estrellas sobre 5

Very friendly staff who gave useful instructions. We have received a very good impression from the Siesta Campers company. Also the whole booking process was very easy and especially the video about t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Operador de excursiones

Escrito por la empresa

Siesta Campers Campervan Rental in Portugal and Spain. We’re driven by the pursuit of adventure and the great outdoors. We pour our passion and creativity into restoring and building handcrafted campervans that give a respectful nod to the iconic VW Kombi. We build for adventure and the open road. We want you to be free, wild and embraced in nature while being fully supported by first-class customer service. Experience the thrill of raw adventure, leave no trace and take home long-lasting memories from the holiday of a lifetime.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

64 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 83% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Couldn't imagine a better way to travel…

Couldn't imagine a better way to travel than to rent a van by Siesta Campers! We had the VW California and it felt super new. Driving doesn't feel like a big car, it felt like such a joy because of all the modern technology.

The whole process was so smooth, the people behind Siesta are the friendliest and most chill people! The 24/7 support service is also an extra what's just super nice to have. The interior was another thing that was super modern and easy to work with. Felt like our little home for the few days! The possibility to go every where you want to and have every thing with you is amazing. All the facilities are also just perfect, a big fridge, a few cabinets, a good battery and a sink, more than we need!

I recommend them to anyone looking to go to Portugal!

4 de junio de 2024
Opinión espontánea
Logotipo de Siesta Campers

Respuesta de Siesta Campers

Thank you for sharing this review. It means a lot to our team and is a testament to their handwork. We hope to see you again one day. Best Regards Team Siesta.

Valorada con 2 estrellas sobre 5

Amadorismo puro

Vários pontos negativos:
- Experiência de pagamento / reserva péssima (pre-pagamento de 50% meses antes sem avanço em documentação e outros)
- Recepção de e-mails de confirmação com hora de levantamento errada
- Contrato, pedido de documentos e últimos pagamentos dias antes do dia da reserva.
- Serviço de atendimento telefónico com horário reduzido
- Entrega do véhiculo mal organizada e
- Drop off do véhiculo apenas possível dentro de horários reduzidos e verificação maliciosa de qualquer defeito
- Entrega do véhiculo com exigências peculiares (limpeza completa exterior e interior, com esvaziamento do tanque da água)
- Assistência em inglês de forma automática

9 de mayo de 2024
Opinión espontánea
Logotipo de Siesta Campers

Respuesta de Siesta Campers

Estimado Eurico,

Lamentamos profundamente que a sua experiência connosco na Siesta Campers não tenha correspondido às suas expectativas. No entanto, cabe-nos esclarecer e ressaltar alguns aspetos importantes:

1. O pré-pagamento de 50% para efectivar a reserva da viatura é uma prática padrão no setor de aluguer de autocaravanas e encontra-se devidamente previsto nos nossos termos e condições, mais especificamente na cláusula 3.1.: "O LOCATÁRIO compromete-se a pagar à SIESTA CAMPERS 50% no momento da reserva para garantir a mesma, e este pagamento deverá ser efetuado no prazo de 48 horas após a pendência da reserva".

2. Verificámos que a sua reserva foi criada às 9:15h do dia 27/02, tendo sido imediatamente enviado um email de confirmação. Este email foi aberto às 18:05h do mesmo dia por si. Após este momento, e ter realizado o pagamento, recebeu automaticamente um email de confirmação do Stripe e do nosso Customer Support às 21:32h com a confirmação da reserva.

3. Houve um total de 11 comunicações por email desde o início até ao final do aluguer. É importante referir que o email com o assunto "Siesta Campers - Final details", enviado no dia 25/04 às 09:18h e contendo detalhes cruciais da sua reserva, nunca foi aberto, resultando numa possível lacuna informativa.

4. Recebemos o contrato assinado e os documentos necessários para formalização do serviço apenas perto das 20:00h do dia anterior ao levantamento da viatura, quando já ninguém está a trabalhar. O nosso horário de expediente é das 9h às 18h, contando ainda com uma linha de emergência disponível para qualquer cliente nos contactar 24/7.

5. O período normal de levantamento das viaturas é das 14:00h às 18:00h. No seu caso, foi solicitado um serviço especializado de self-pickup para levantar a viatura às 8:00h, o que requer ajustes operacionais mais complexos.

6. A nossa plataforma de reservas recolhe o IP de localização do cliente que faz a reserva. Tendo em consideração a sua localização na Suíça, a linguagem foi automaticamente alterada para Inglês. Lamentamos o inconveniente que isso possa ter causado.

Agradecemos o seu feedback e iremos tomá-lo em consideração para melhorar a qualidade dos nossos serviços. Lamentamos que não tenhamos estado à altura das suas expectativas e estamos disponíveis para discutir qualquer outro ponto que considere relevante.

Agradecemos a sua compreensão.

Atenciosamente,
Equipa Siesta Campers




Valorada con 5 estrellas sobre 5

Can highly recommend Siesta Campers

Can highly recommend Siesta Campers! Really good and fast customer service, friendly staff (a special shoutout to Ricardo at their Faro office) and good vans. We rented the Grand California van from Faro to explore beautiful Algarve and had the best time. Will definitely be renting from Siesta Campers again!

27 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a beautiful experience

What a beautiful experience ! Monica was the one who took care of us and showed us everything that we had to know about our van, Rio. She was super friendly and very nice !
We’ve spend an amazing trip and came back home with our mind full of great memories. I celebrated my birthday during this roadtrip and what a beautiful way to celebrate ! We slept amazing and we will definitely do it again. 😍
If you’re in search of a great company that rent out van, don’t hesitate and book yours at Siesta Campers ! Everything is well handled and professional.

Thank you again guys for this unforgettable experience!

25 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Vans en mauvais état

Nous avons loué 3 Vans avec des amis pour 8 jours début Août. Tout s’est très bien passé jusqu’au départ en Van de Lisbonne. Soudainement, en plein autoroute, la tente de toit s’est soulevée. Nous nous sommes rendus compte que le système d’attache du toit était cassé et nous avons du rouler à 60km/h sur l’autoroute. Nous étions pas du tout en sécurité, surtout avec 2 enfants en bas âge. Le système de fermeture n’est pas fiable. Le soir en arrivant au premier campement, le robinet de l’évier était cassé donc inutilisable tout comme la gazinière. Nos amis avaient, de leur côté, leur frigo cassé et un bruit moteur de tracteur. Heureusement le 3 ème Van n’avait pas de problème et c’est le seul que nous avons pu utiliser pour cuisiner! Heureusement que nous avions 3 Vans LOL.
Le service client a bien répondu mais la solution proposée était de faire 3 heures de route aller pour rejoindre un garage partenaire pour faire une réparation soit 6 heures de trajet (hors délai d’attente pour réparer). Bref au moins une journée de perdue. Si nous refusions de se rendre dans le garage alors aucune remise ne serait effectuée sur le séjour.
En clair, Siesta Campers met à disposition des Vans (même avec des défauts) et compte sur leurs clients pour qu’ils prennent sur leur temps de location et de vacances pour les faire réparer. Ainsi, il maximise les temps de location sans gérer les pannes et les défauts (puisqu’ils sont traités par les clients).
Ceci n’est pas du tout correct.
Pour ces raisons, nous ne recommandons pas.

13 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience

Very happy we picked this company. The van was perfect and the customer service was great from start to finish. Booking online was easy, the prices competitive as we checked with a few different companies, but in the end we made a great choice. Thank you for a great adventure!

17 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Adventure

We had the chance to borrow Brasil for a few days. Had a great time with this classic Van which is very well maintained and comes with everything you need. At Siesta campers communication is very good! Convenient that its just 2 minutes from the airport. Ricardo explained everything very well and was kind enough to drop us of at the airport on our way back. Great service! Thnx we will recommend you and will comeback for another adventure with one of your classics.

12 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect experience 🫶

We had a lovely time in Portugal thanks to Siesta Campers and their team. Professional, attentive service, easy booking process, good price and we got our dream van. I wish they operated in other countries!

8 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loved the simplicity of renting with…

Loved the simplicity of renting with siesta campers, very helpful staff and no hidden extras. We travelled with friends that rented from a different company and there were all sorts of extra fees, so glad we chose siesta!

15 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

En couple sur le Combi Rio .Leur…

En couple sur le Combi Rio .Leur location de vans vintage est vraiment exceptionnelle. J'ai été impressionné par la qualité et le charme des vans, ainsi que par le niveau de service offert par l'équipe de Siesta Campers. Ils étaient extrêmement serviables et attentifs à nos besoins, et nous ont fourni tout ce dont nous avions besoin pour profiter pleinement de notre aventure. L'expérience de conduire et de séjourner dans le van était unique en son genre, et cela a ajouté une touche spéciale à notre voyage. Je recommande vivement Siesta Campers à tous ceux qui cherchent une expérience de camping vintage mémorable dans l’Algavre . On reviens vite .

27 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best campervan experience EVER!

Best campervan experience EVER!
From the moment of booking the van online till the very last minute of the trip the staff is so friendly and eager to help.
The vans are clean, spacious, very well equipped and so easy to drive.
It's such a pleasure to travel around Portugal - no wonder it's called camper's paradise! So many Campsites and other gorgeous places just to stop, relax and enjoy the view.
Big thanks to Siesta Campers!

5 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Siesta Campers 5* experience

Thank you very much Siesta Campers for providing the best holidays ever... Great support from all team members, 5 star quality van, super clean with all essencial equipment for a nice trip. Best of all there where no problems on taking our 4 paws child with us.
Looking forward to book next holidays with you, and also is Ghost. Wish you all the best!!!

2 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our amazing campervan Holiday.

Thank you so much Siesta Campers we had an amazing time on holiday the van was so much fun and the staff was so friendly, would recommend Siesta campers to all looking forward to doing it all again!

2 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

fantastic time

Hello, was travelling by motorbike with my husband for years ... And then we became a family , so how to enjoy roadtrips all together? That's when I heard of siesta campers. Booked a camper with them, it was great, nothing to do apart from flying to Portugal , they come pick you up at the airport ! Fantastic to feel the freedom again , our little ones loved to discover that way of life, beautiful algarve, the ocean , sunsets, comfy camper, everything one could hope for !

30 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

This holiday was the perfect remedy.

This holiday was the perfect remedy. The sense of freedom and adventure from travelling along the coast of the Algarve, blended with the comfort and luxury of the camper van was a great experience. It was a dream come true for us. I'm the cook and had thought it would be a challenge to cook in a campervan, but I found the experience a lot of fun and the kitchen well stocked and easy to use and eating dinner outside watching the sunset every night was unforgettable. Everyone we spoke to from Siesta Campers were happy to help and friendly.
The only sad thing was saying goodbye to our campervan to which we had grown very fond of.
I want one. :)
Good job and thanks to SC.

28 de octubre de 2020
Opinión espontánea
Logotipo de Siesta Campers

Respuesta de Siesta Campers

You're painting a beautiful picture with your thorough description of your experience Jonny! Very happy you had a good time and we'd be happy to welcome you back anytime. Safe travels!

Valorada con 5 estrellas sobre 5

What a holiday ...

What a holiday , 2020 is a different year and I wasn't sure how my holiday experience would be but renting a camper from Siestacampers made this summer one of the best me and the kids have ever had , the sense of freedom as we headed west into the Algarve sunset on Portugals west coast was just joy and the team at Siestacampers made the whole experience easy , fun and unforgettable , can't wait for next year , no nead to rent a car or book hotels , fantastic what more can I say . Thanks guys .

28 de octubre de 2020
Opinión espontánea
Logotipo de Siesta Campers

Respuesta de Siesta Campers

Love it! It's difficult to find opportunities to slow down and disconnect from our fast paced life. It's even more special when we can deepen the bonds with our loved ones through such experiences. Thank you Paul.

Valorada con 5 estrellas sobre 5

☆☆☆☆☆

Just back from a great week with Siesta. We had a wonderful time in a very new van in immaculate conditions, great helpful staff with very quick and smooth handover/return. Thanks for an amazing 5 star holiday. Loved every second of it! We will be back!

28 de octubre de 2020
Opinión espontánea
Logotipo de Siesta Campers

Respuesta de Siesta Campers

Thanks for the great feedback Maisie! There is plenty of the country left for you to explore and our team and our campers will await your return :-)

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