Good software, bad CS experience. The platform is great, working well, did not have any issues, good setup, etc. In a year from when we started with Sifted though, we have received a renewa... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The experience after the sale matched the sales experience, and that's not very common in software. We were able to gain insights and use the platform to positively impact our bottom line.
I've been nothing but impressed with the level of expertise and service that VeriShip has provided so far. Their web interface is full of great information and simple to navigate and use. We hope to s... Ver más
La empresa ha respondido
The reports are huge and not easily readable
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
For nearly 20 years, Sifted has been the leader in parcel spend management, setting the standard with our cutting edge Logistics Intelligence technology. The latest evolution, SiftedAI, uses artificial intelligence to monitor shipping spend, carriers, and contracts, delivering personalized recommendations. Unlike traditional consulting models, SiftedAI continuously scans for anomalies and alerts shippers when action is needed, turning logistics from a costly administrative burden into a competitive advantage. By automating manual tasks and providing real-time insights, Sifted helps keep businesses' parcel operations optimized and running smoothly.
Información de contacto
8880 Ward Parkway, Suite 300, 64114, Kansas City, Estados Unidos
- 8009033073
- info@sifted.com
- sifted.com
Great product - delivers as advertised
The experience after the sale matched the sales experience, and that's not very common in software. We were able to gain insights and use the platform to positively impact our bottom line.
12 de diciembre de 2022
Opinión espontánea
Good software, pretty bad CS experience
Good software, bad CS experience.
The platform is great, working well, did not have any issues, good setup, etc.
In a year from when we started with Sifted though, we have received a renewal invoice (no prior notification or anything, just an invoice). Discussed internally, realized that we do not need the software any longer after we updated our main shipping software. Reached out to Sifted saying we want to cancel the subscription. Appeared to get into a really bad argument on cancellation with the support team, that was eventually completely resolved, but did cause some nerves.
With that, would recommend to track your renewal dats carefully.
Returning to the software piece - as originally stated, works well and helps to save money.
25 de septiembre de 2022
Opinión espontánea
Respuesta de Sifted
Maryia,
I am sorry for this experience. We are improving our client success operations and never want renewals to be a surprise. Thank you for your feedback and please let me know if there is anything we can do now or in the future for you.
-Ami Bensman, Chief Experience Officer @ Sifted
High Performance
Knowledgeable, customer-focused staff
Performance-based business model
Highly recommend!
12 de diciembre de 2020
Respuesta de Sifted
Thank you, Stephen! We appreciate your business. Please let us know if there's anything we can help with moving forward.
Very impressive
I've been nothing but impressed with the level of expertise and service that VeriShip has provided so far. Their web interface is full of great information and simple to navigate and use. We hope to see some significant savings on our parcel rates, once we get through the negotiation process with our carriers. We're also quickly recouping a lot of extra charges that we've incurred due to address corrections, etc. They are a top notch firm!
17 de noviembre de 2020
Respuesta de Sifted
Thank you for taking the time to review us, Chris! We appreciate your business and look forward to working with you on your carrier negotiations!
Easy to use portal and excellent…
Easy to use portal and excellent training.
The Veriship team has walked us thru the process very effectively
16 de noviembre de 2020
Respuesta de Sifted
Thank you, Jon! We're glad you're finding our platform easy to use! Please let us know if there's anything we can help with moving forward.
A Great Way to get your money for late shipments
No work involved to get money for UPS, FedEX and more delivering packages late. Best thing ever!
4 de noviembre de 2020
Respuesta de Sifted
Thank you for taking the time to review us, Stephanie! We're happy to make things easier on you! Please let us know if there's anything else we can help you with in the future.
Excellent interaction with everyone…
Excellent interaction with everyone from VeriShip.
I appreciate the in-depth meetings.
Thank you,
Erin
14 de septiembre de 2020
Opinión espontánea
Respuesta de Sifted
Thank you for the review, Erin! Please let us know if there's anything else we can help you with moving forward.
They always do great work for us.
5 de agosto de 2020
Opinión espontánea
Respuesta de Sifted
Thank you, Belinda! We appreciate your business.
Excellent service and evaluation of our…
Excellent service and evaluation of our shipping charges.
6 de julio de 2020
Opinión espontánea
Respuesta de Sifted
Thank you, Michelle! We're very happy to hear that you're enjoying our service. Please let us know if there's anything else we can help with moving forward!
Tyler Hazen and Michael have been…
Tyler Hazen and Michael have been instrumental every step of the way!
16 de junio de 2020
Opinión espontánea
Respuesta de Sifted
Thank you for your review, Kelton! We're happy to hear that you've enjoyed working with Michael and Tyler! Please let us know if there's anything else we can help you with in the future.
Great work!
VeriShip helped me write much better contracts with UPS and FedEx, giving me much better rates.
1 de abril de 2020
Opinión espontánea
Respuesta de Sifted
Thank you for sharing your feedback with us! We appreciate your business. Please let us know if there's anything else we can help you with moving forward!
Valuable information when we need it
Valuable information when we need it. Help us identify exactly where we need concession and where we stand in the industry. The VeriShip Team went above and beyond to make sure we understood the information we had access to.
1 de abril de 2020
Opinión espontánea
Respuesta de Sifted
Thank you for the kind review, Dave! We're happy to hear that you're enjoying our service! If there's anything we can help you with in the future, please don't hesitate to reach out.
The individuals I work with are always…
The individuals I work with are always quick to help and friendly.
20 de febrero de 2020
Opinión espontánea
Respuesta de Sifted
Thank you for the feedback, Diane! We appreciate your business and are happy to hear you've enjoyed working with our team.
VeriShip's reports include my…
VeriShip's reports include my shipping/billing information from FedEx, which is easier to use than FedEx's reports!
19 de febrero de 2020
Opinión espontánea
Respuesta de Sifted
Thank you for the feedback, Dana! That's great to hear! Please let us know if there's anything else we can help you with moving forward.
I like not having to track from my…
I like not having to track from my statements, saves me time monthly
14 de febrero de 2020
Opinión espontánea
Respuesta de Sifted
Thank you for taking the time to review us, Greg! We're happy to hear that you're enjoying our service.
Respuesta de Sifted
Thank you for the feedback, Randy! We're happy to hear you're enjoying our platform. Please let us know if there is anything we can do for you moving forward.
Great service and great teamwork!!
13 de febrero de 2020
Opinión espontánea
Respuesta de Sifted
Thank you for the kind review, Holly! We're so glad to hear that you've enjoyed working with our team. If there is anything we can help you with moving forward, please don't hesitate to reach out.
Everything worked as promised
Everything worked as promised! Thank you
13 de febrero de 2020
Opinión espontánea
Respuesta de Sifted
Thank you for the 5-star review, Timothy! We appreciate your business and are happy to hear that you're enjoying our platform.
It has been an easy process
It has been an easy process, just as promised by the VeriShip team. Thank you for all the great work!
13 de febrero de 2020
Opinión espontánea
Respuesta de Sifted
Thank you for taking the time to review us, Dan! We want to make everything as easy as possible for our clients, so we're happy to hear that's been the case for you.
The reports are huge and not easily…
The reports are huge and not easily readable
13 de febrero de 2020
Opinión espontánea
Respuesta de Sifted
Thanks for taking the time to review us, Tammy! We're always looking to optimize our platform, so we really appreciate your feedback.
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