SignMonkey Opiniones 453

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff was incredible, detailed, and went over the top to make sure our sign (which had custom dimensions) was perfect. They were patient as our small town wrangled over permits and drawings. The p... Ver más

Valorada con 5 estrellas sobre 5

Great communication from design and planning. Hit a hiccup when sign arrived, established date was incorrect. Understand the confusion though as there was some back and forth. SignMonkey sent out... Ver más

Valorada con 5 estrellas sobre 5

If you’re looking for a sign company, Look no further with their super pocket book friendly prices and easy online design tools you’ll find most other comparable companies seem like they still operat... Ver más

Valorada con 4 estrellas sobre 5

Awesome sign with an awesome price. We have had so many complements on our sign already. The only reason I did not give 5 stars is because the template packet was not delivered with the sign. We did... Ver más

Información sobre la empresa

  1. Tienda de letreros

Información proporcionada por diversas fuentes externas

Wholesale Channel Letters, Raceway Mounted Letters and Self Contained Shape signs. Sign Monkey features easy Installation and wholesale prices.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

453 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 33% de las opiniones negativas

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Valorada con 3 estrellas sobre 5

I have been happy with their signs in…

I have been happy with their signs in previous orders. They did not include any mounting hardware or layout with my current order. Only one tracking number was provided. Waiting for customer service to handle this issue.

23 de junio de 2023
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Respuesta de SignMonkey

I would like to apologize for your inconvenience! We needed to pay more attention in our shipping department. We are implementing changes to avoid this happening in the future. Thank you for your past support and letting us know of the problem. Your hardware parts are on their way today.

Valorada con 2 estrellas sobre 5

Attention to detail is lacking

I ordered a custom channel letter sign for my business' 2nd location. I knew I would be able to install the sign myself so I thought ordering from signmonkey.com would save a decent amount. The overall design was perfect but the way they installed the lettering to the raceway was far from ideal. The letters were bunched together and mounted crooked on the raceway which made leveling and installing the sign very difficult. Luckily I had someone there with me to eye-level the sign while I held it in place up against the wall because using a level would have made the sign look terrible once it was fixed to the wall. In the future, I don't think I would order from signmonkey.com again.

6 de junio de 2023
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Respuesta de SignMonkey

Hello Earl, I tried to call you immediately when I saw this review come up. I would love to discuss what was wrong or crooked on the sign. It was your custom letter design but we really put a lot on effort in making sure it was done right. In fact we all were talking about how great it looked. Its on our Instagram right now and people are liking it. I am truly sorry if you are unhappy. Please call me to discuss, we are used to getting 5 stars and this really upsetting.
https://www.instagram.com/p/CuGACluOmqj/?utm_source=ig_web_copy_link&igshid=MzRlODBiNWFlZA==

Valorada con 5 estrellas sobre 5

Highly recommend

Very patient company when it comes to designing right sign great customer service super quick turnaround would highly recommend

21 de abril de 2023
Valorada con 3 estrellas sobre 5

Not a typical SignMonkey Experience

I am a repeat customer of SignMonkey and have had good experiences each time. My only [2] criticisms on my most recent order are 1: I was told my items would ship on Friday, they shipped the following Tuesday and 2: on a few of the acrylic letters, the paint finish was a bit rough, there were a few pieces of small "trash" in the finish. Though it would not be visible to anyone except the installer from arm's length, I would not have accepted this from one of my painters or for a project that did not have an exceedingly tight schedule already thrown off by the shipping delay.

21 de abril de 2023
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Respuesta de SignMonkey

Thanks you for your feedback! We will look at our painting department and see what steps could be made to reduce the chance of this happening again. We are continually trying to improve our process and our timeline. Thanks for your support!

Valorada con 5 estrellas sobre 5

Fantastic!!

Fantastic!!! Kayla and Josh special shout-outs. You are an amazing team. One of the best!

9 de febrero de 2023
Valorada con 5 estrellas sobre 5

I always afraid on doing this…

I always afraid on doing this transaction online but omg what a nice place to order your sig easy and very friendly and fast so easy to install and amazing service. The accommodate-to your budget and your need

2 de febrero de 2023
Valorada con 5 estrellas sobre 5

First Impressions A+++++

This was our first time working with Sign Monkey. They took on a challenging job that no one else would touch and did an OUTSTANDING job!!! Excellent quality and precision on our channel letters as well as fast, friendly and professional customer service. We are very impressed!!!! THANK YOU SIGN MONKEY!!!

7 de febrero de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Sign Monkey and the employees

Sign Monkey and the employees themselves were excellent and easy to work with. The shipping/delivery company leaves a bit to be desired and could use improvement or replacement.

23 de enero de 2023
Valorada con 5 estrellas sobre 5

easy to use website and like the…

easy to use website and like the instant quotes, however, the clip art option is pretty bad with limited choices. I wanted clip art of a beer mug or something bar themed, but clip art had nothing. So I had to order that part of the sign from another website. Other than that, I liked everything else.

4 de enero de 2023
Valorada con 5 estrellas sobre 5

Making my shop visible from the street.

This will be a long review. Hard to find a starting point since every aspect of this transaction was awesome. The design team answered every question I had and assisted me through several changes of mind. When I finally settled on my sign, I got a call to verify everything. The build quality was above my expectations and the ease of installation was because of the preinstalled brackets. We literally had to simply uncrate the sign, drill holes and install. Shipping was a tad longer than advertised however, being a small business owner I took this to mean they were busier than usual and that is a good thing. It means they were giving the same high quality of service & products to a lot of people. I could not possibly be happier with my decision to use this company over my local options. Which BTW, were almost double the cost of SignMonkey. My goal was to make my shop visible from the street which is more than 75 yards from my shop. This sign is visible and clearly readable from beyond that distance. My only complaint would be, no option to upload a photo with this review, because I want to show my sign to everyone..:)

9 de diciembre de 2022
Opinión espontánea
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Respuesta de SignMonkey

Thank you, Keith, for the review and kind words. We are so happy you love your sign. It was great doing business with you! Thank you for your patience , as we are the busiest we have ever been which caused some delay in production times. We wish you the very best in your business, and hope to work with you again in the future! -The SignMonkey Team

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