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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Bracelets don't look like they do in the pictures. One was broken upon arrival. I would never recommend buying products from Silver Australia.

Valorada con 5 estrellas sobre 5

Have placed 2 substantial silver orders with silver.com. They were great to communicate with me by email on receiving my order, when it shipped & when it should arrive. I also paid by bank wire to avo... Ver más

Valorada con 1 estrellas sobre 5

I never received the product and then they used their disclaimer saying I missed the time to report not receiving it even though they have the tracking info too. I missed it by two days as it was the... Ver más

Valorada con 1 estrellas sobre 5

Bought a light from this comapany and it's dreadful quality. Won't even stay on overnight despite a full days charge. Contacted them to request a return as per their 30 day return policy (w... Ver más

2,2

Malo

TrustScore: 2 sobre 5

27 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,2

Todas las opiniones

(27)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Impressive Customer Care ...

I have bought from Silver.com numerous times over the years. Their products are good quality, represent excellent value and come well packaged. Their customer service is first class too. Just recently I returned a broken bracelet and had expected to pay for the repair myself, however they replaced it free of charge - I was blown away. I really, really rate them.

14 de octubre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

On 3/16 I placed an order with…

On 3/16 I placed an order with Silver.com. For 4 weeks I did not heard from their team. I contacted their customer service a couple of times inquiring information about my order. The company responded that they have part of my order and are not sure when they'll receive additional quantity of that same product and be able to ship. Also, it was mentioned that once the product is available, orders would be fulfilled in order of receiving (I am hopping that I'm on top of their list, as they have partially my order). At this point, I am very disappointed and wondering will my order be fulfilled at all and when. Also, why the company is not responding with information to customers with open orders for more than 5 weeks, and is being very vague about information related to deliveries.

23 de abril de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

These guys "lost" my check after silver…

These guys "lost" my check after silver went up after my order how convenient right? Check reviews I am not the only one this is happening to. Plus service is terrible and the refused to let me pay by credit card. If you like your money keep it sd far away from these crooks as possible

10 de abril de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible!

Horrible!! I ordered some coins from them back on 3/28. The shipped them out but apparently the address was wrong and got shipped back to them, took them about a week to resend my order, but once again the address was messed up and it was sent back. I had talked to two different people who said I would get my refund back and here I am still waiting on the refund. There are waaaay better places to order from! Never again would I ever consider this place, it's absolutely ridiculous.

29 de abril de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

User friendly website

Bought 3 10oz. silver bars over the years from them and was pretty satisfied with the time of delivery, condition of the product and the ease of doing business. To be honest, I haven’t look deeply at their prices compared to other sites. Just surprised at their bad ratings here, so I’m putting in my 2 cents.

28 de marzo de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

avoid

Silver.com, you have got to be kidding. And all those other associated odd ball companies located in Dallas Texas.
Had an order strung along for THREE DAYS, no action at all. Really poor service, in fact none at all.
I certainly will not do business here.

2 de diciembre de 2016
Opinión espontánea

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