Silver by Mail Opiniones 

495
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered 3 heart necklaces with the infinity symbol on them. They arrived 4 days later. They are absolutely beautiful I am so glad I took a leap of faith and ordered them. They come in a beautiful li... Ver más

Valorada con 1 estrellas sobre 5

Awful service and rude. Bought a necklace sent it back only to be told I had worn this. I had not they did refund after I complained and now they have emailed me to say I cannot purchase again from th... Ver más

Valorada con 5 estrellas sobre 5

Absolutely gorgeous jewellery from this site. Always comes beautifully wrapped and with a little chocolate in the box 😊 I got my 1st ring from here about 6/7 months ago and it still looks just as... Ver más

Valorada con 5 estrellas sobre 5

I had been looking for the Ruby earrings for a while, so when they appeared at 30% off I couldn't resist!! They arrived two days later, beautifully packaged with an added treat inside. The earring... Ver más

Información sobre la empresa

  1. Joyería
  2. Tienda de accesorios de moda

Escrito por la empresa

Silver by Mail in the UK offers the largest exclusive collection of handmade sterling silver jewellery from around the world at the most affordable prices.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

495 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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No ha contestado las opiniones negativas

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4,2

Todas las opiniones

(495)

56 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Unhelpful

Purchased a bracelet last year, which I'd completely forgotten about. It had not been worn or taken out of packaging, the bracelet had tarnished badly. Contacted the company, reply was not helpful, stating that silver does tarnish, clean it with a silver cloth.

I own a lot of silver pieces, expensive and cheap items that have never tarnished.

I paid £94 for item, its still on sale at a higher price. Extremely, disappointed,

23 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love shopping from Silver by Mail

I love shopping from Silver by Mail. Their jewellery is beautifully designed and of very high quality. The customer service is excellent and each piece of jewellery is sent in a Silver logo box containing a care leaflet, a wrapped chocolate and a pretty pink velvet drawstring pouch. The packages are sent promptly by Royal Mail. I have been shopping from them for many years and I'm always satisfied

27 de mayo de 2025
Valorada con 1 estrellas sobre 5

I bought a silver bracelet for myself…

I bought a silver bracelet for myself as my uncle had left me a bit of money in his will. I don't often spend money on jewellery for myself but decided I wanted a keepsake. I spent about £80 and only had the bracelet a week and it fell off my wrist. It has a t bar that went into a circle but in my opinion,the t bar was too short,I contacted silver and they basically said they had never had a complaint about this particular item before and didn't offer me anything,even if they had maybe given me a discount code but absolutely nothing. Not good customer service and I would never buy from them again.

2 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I rarely make a review but I felt I…

I rarely make a review but I felt I should for Silver. The products ( earrings for my granddaughters) arrived promptly, beautifully packaged, great quality and good value. I will definitely be buying from Silver again.

7 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent product, excellent customer service, dealt with an exchange without any problem, very efficient, would definitely recommend and use again.

13 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful ring and great service

Ordered a silver wedding band to replace my expensive wedding ring that sadly had to be cut off. As I have ongoing swelling in my fingers due to arthritis now, I didn't want to spend a fortune in case it had to be cut off again. It arrived within 3 days and packaged lovely. The chocolate is a nice little touch. It looks and feels beautiful. I will.not hesitate to recommend this company and will certainly become a repeat shopper for sure. Great service and great solid band.

7 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful service and quality

I have been a loyal customer for many years.

I bought a sterling silver bracelet for £44 and after less than a month it became badly tarnished.

This has not happened to any of the other silver jewellery that my wife has worn for many years. This would suggest that the bracelet is quite poor quality.

Silver offered to clean the bracelet but refused to offer either a replacement or a refund.

I won't be buying from Silver again.

6 de febrero de 2025
Opinión espontánea

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