I ordered 3 heart necklaces with the infinity symbol on them. They arrived 4 days later. They are absolutely beautiful I am so glad I took a leap of faith and ordered them. They come in a beautiful li... Ver más
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Consulta las opiniones de los clientes
Awful service and rude. Bought a necklace sent it back only to be told I had worn this. I had not they did refund after I complained and now they have emailed me to say I cannot purchase again from th... Ver más
Absolutely gorgeous jewellery from this site. Always comes beautifully wrapped and with a little chocolate in the box 😊 I got my 1st ring from here about 6/7 months ago and it still looks just as... Ver más
I had been looking for the Ruby earrings for a while, so when they appeared at 30% off I couldn't resist!! They arrived two days later, beautifully packaged with an added treat inside. The earring... Ver más
Información sobre la empresa
Escrito por la empresa
Silver by Mail in the UK offers the largest exclusive collection of handmade sterling silver jewellery from around the world at the most affordable prices.
Información de contacto
Freepost RTLH-ZKYB- RYSA Silver , NG4 1BR, Nottingham , Reino Unido
- 0345 307 3297
- contactus@silver.uk.com
- silver.uk.com
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No ha contestado las opiniones negativas
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Very good value for money
I love this website. It’s easy to use, quick delivery and the jewellery is just as shown. Very good value for money
There’s a wide choice.
There’s a wide choice.
Sale items were great!
Prompt service.
No issues at all!
(Sent a link to my hubby too for my Christmas pressie!!!)
Tarnished rubbish
Ordered a necklace for a birthday - arrived promptly. However , never worn or taken out of the box its tarnished black. Customer service not interested in replacing or refund - just advised to clean them. They were unworn and still in box so disappointing- feel like crying a special gift - never buying again
Tarnished in box !
Ordered a necklace and large earrings for a birthday - arrived promptly. However , never worn or taken out of the box and 3 weeks later they were bothe tarnished black. Customer service not interested in replacing or refund - just advised to clean them. They were unworn and still in box so disappointing- never buying again
Purchase was straightforward
Purchase was straightforward. I e- mailed with a query as delivery was a couple of days longer than expected but i received a quick reply and delivery had arrived later that day .purchase is for a gift and presentation was excellent and the chocolate in the box is a lovely touch .
Arrived quickly- the chain was nice on…
Arrived quickly- the chain was nice on the necklace not too fine - and can clearly see the silver hallmark
Excellent!
I have ordered a few items from Silver my Mail over time and all were perfect in fit, quality and size. Packaging is excellent and shows the detail the company goes to with their presentation.
All in all an excellent experience and I highly recommend them.
A pleasure to shop
So easy to order. Catalogue fantastic well laid out and explanatory. Service great as usual. Thanks
Prompt service and delivery
Prompt service and delivery
Well made jewellery but smaller than expected
My go-to for silver jewellery
My go-to for silver jewellery. Good quality, nicely packaged and prompt delivery.
Always Top Quality
I've bought a number of things from Silver by Mail over the years and they have always been of the highest quality and also unique. This always impresses my wife as the items are distinctive and sometime even quirky - they always deliver when I'm looking for something special
Really special jewellery!
Have never been less than excited by items supplied by Silver by Mail!! Items are either worn every day or put in safe place to keep pristine!!
Terrible customer service
I came across this company by googling sterling silver jewellery. I placed two orders of a few pairs of earrings and a bangle. One of the earrings broke after the second use. As it was only the second time of wearing them, I sent customer services an email with a photo of the broken earring. They asked me to send it back - I mistakenly thought they’d repair it free of charge. Instead they chose to ask for more money to send a new earring. They said they don’t do repairs- a bit silly in this day and age. What was more disappointing is the disregard shown to me as a customer - quibbling over £10.40 rather than wanting to retain customers. I regret ordering from them as I’m worried if something else goes wrong with the other things I purchased. It’s insult not great quality. I won’t be ordering from this company again and sadly wouldn’t recommend them.
Lovely pieces
Lovely pieces at affordable prices.
Packaging is beautiful.
Quality Is stunning.
Delivery was as advertised
Don’t bother my first order in June…
Don’t bother my first order in June arrived in time and was great. So I ordered again no show when I rang them I was in a que to find out where my order is and it cut me off to leave a message they are happy to take your money and now I can’t speak to anyone to find out where my order is.
Wedding necklace and earrings …
I bought a lovely necklace and earrings for my daughters wedding can't wait to show them off ,I will definitely be buying from there again
Lovely piece of jewellery,will…
Lovely piece of jewellery,will definitely be purchasing again from them
Really pretty bracelet and necklace
Really pretty bracelet and necklace. Good silver and stones and excellent postage. Chocolate is always welcome !
Have a number of items from this site and been delighted with them all
Returned a pair of earrings on the 25th…
Returned a pair of earrings on the 25th of July still not heard anything from you
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