Simple.furniture Opiniones 

34
•
TrustScore: 2.5 sobre 5

2,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the entrance of the shop till our delivery it was a fantastic experience, so welcoming and full of information. Purchased the Noel recliner set. Totally loving it. Was delivered 2 weeks early,... Ver más

Valorada con 1 estrellas sobre 5

Do not buy from this company, they are very unprofessional !! We purchased a leather sofa and were told it was full Leather however when it was delivered the box stated part leather and PVC. Our item... Ver más

Valorada con 1 estrellas sobre 5

Recieved a flawed item, they refused to fix or refund money and accused us of breaking it. Blocked from their social pages after I left a negative review. They also do not allow a cooling off period... Ver más

Valorada con 1 estrellas sobre 5

Avoid this company at all costs. I never recieved my sofa and was ignored when trying to make contact. When they did finally get back to me, instead of apologising and sorting it out I recieved a ton... Ver más

Información sobre la empresa

  1. Casa y jardín

Escrito por la empresa

Looking for Simple, Modern or Designer Furniture? Look no further. We have a huge range of products for your Living Room, Bedroom, Kitchen, Bathroom, Dining Room and Garden. Choose from several styles, designs and colours. We pride ourselves in giving you Simple Design, Simple Price and Simple Service. Shop Now.


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

34 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,4

Todas las opiniones

(34)

7 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Nightmare!

Ordered 2 sofas, black by description. Thought they looked more like dark grey in the pictures, but that wasnt an issue to us. The carriers contacted me to arrange delivery. I told them that Mon & Sat were the only days when anyone would be home. Arranged for Sat, they never turned up. No explanation, no apology, nothing.
Rescheduled the delivery, said they would be between 3pm & 6pm,turned up at 7pm.
Unwrapped sofas, they were not black at all, not even grey. They were dark brown, even though the label said black. Contacted Simple Furniture & said I wanted a refund as the sofas were not as described. After much quibbling & insistence on "original packaging" , they agreed to take them back, but hinted at "partial refund".
Not wishing to give them any excuse to find fault, I completely wrapped the sofas in bubble wrap and stretch film (far better than the plastic they arrived in) & contacted carrier to pick them back up.
They sent an email to say they were coming on Thurs, again I told them Mon & Sat only suitable days. Heard no more from them, then on Thurs evening they turned up regardless at 8pm.
Received an email on Sunday to say the sofas had been returned. Simple Furniture said money would be refunded in 3-5 days, eventually got reimbursed after 9 days.

Grateful to get my money back in the end, felt like I was being stitched up.
Once bitten, twice shy. Won't be dealing again.

13 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Simply awful

Very helpful when you’re a potential buyer, as soon as you’ve purchased though you get no help and endless amounts of hassle. I’ve ended up out of pocket for trying to rectify the poor standard of sofa we received.
DO NOT USE!

17 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Placed my order online (red/black two seater sofa), got a call the day after advising that the product came from overseas and an estimate of when to expect it. Email received a couple of weeks later with update and tracking options, delivered exactly to date/time-altogether a great service.

18 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought the Vainona set

Bought the Vainona set. Happy with the timely delivery and the quality of sofa. I will definitely buy from this company again and highly recommend it

16 de marzo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this company at all costs

Avoid this company at all costs. I never recieved my sofa and was ignored when trying to make contact. When they did finally get back to me, instead of apologising and sorting it out I recieved a ton of abuse. They refused to give me a refund even when I didn't get the sofa!? Luckily Clearpay investigated and gave me a full refund. Their courier is on here with a 1 star review and endless complaints. I don't know how long my review will last but I wouldn't trust the other ones.

13 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used Simple.furniture twice in…

I have used Simple.furniture twice in the past 3 months for a Sofabed and a bespoke set of sofas. Both times the professionalism from confirming the order, follow up phonecall, pre-delivery phonecall and the actual delivery have been unapparelled. The quality of the the products have been perfect!

2 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Got the Tarriro 3 seater

Got the Tarriro 3 seater. Excellent value for money and great quality sofa. The whole ordering process was simple as and delivery was quick. Highly recommend this vendor.

1 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

We bought the Montague Corner sofa

We bought the Montague Corner sofa. It was delivered super quick and its so comfy, our family spends the whole day on it. Highly recommended ! 👌🏾

24 de febrero de 2021
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más