Dylan, was actually so wonderful. I have never had better customer service. He went above and beyond to help us get our modpack working. I will be telling all my friends how great the customer service... Ver más
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Consulta las opiniones de los clientes
Im verry new to the modding and was very confused with the proccess and dylan was incredibly helpful and got my game up and running in no time!!!!! Daddy the goat
Dylan from customer service was extremely helpful and approachable in understanding the situation aswell as frustration that we had with the node going down. Super good service and if ever I have a pr... Ver más
I was having issues dealing with getting this modpack working on my server. I got stumped and asked the customer support. Dylan did a deep dive to help me figure out the issue and really helped me out... Ver más
Información sobre la empresa
Escrito por la empresa
At SimpleGameHosting, we strive to redefine the game hosting experience with world-class customer service, high-end hardware, and a dedication to helping gamers around the globe. We prioritize our customers, which is why we aim to optimize every part of the hosting experience. Our team is passion about gaming, and we understand the importance of a stable, seamless gaming experience. That's why we've committed to offering the most reliable and simple experience in the market. Our team is always here to help with any questions, concerns, or feedback. Whether you're setting up your first server or managing a large community, we're here to ensure everything runs smoothly.
Información de contacto
PO Box 238232, 32123, Port Orange, Estados Unidos
- +13862223895
- help@simplegamehosting.com
- simplegamehosting.com
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Ha contestado el 100% de las opiniones negativas
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It was very quick and straight
It was very quick and straight, I had a great answer from nikola

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Why Haven't You Hosted a Server From SimpleGameHosting Yet?
All my questions were answered and gave all the information required for me to fix any issues. Customer support is amazing on all fronts (thank you Brian and Nikola) the only thing I'd give as a critism would be the amount of links given instead of writing out a response. This is a tiny nitpick because most of the time they would right out a response and they have those web links for a reason so they don't have to repeat it again and agva9in but I absorb information and can understrand through the conversation itself and specifics used for my situation. So if they were more open to just talking it through more (which they already do a lot and are fantastic at) All and all fantastic server hosting and absolutely brilliant customer service!

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Elijah Wonderful being!
Elijah Wonderful being!
They werequick and effective in aiding my problem very late in the evening and got my server back up running.

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My experience with simplegamehosting
It’s not my first time using this service to set up a server with friends, and I’ve always had a great experience. This time, when we wanted to play again, I ran into an issue while importing my world. I was genuinely surprised by how quickly and efficiently the support team (here Nikola*) helped me. Thanks again for the great support! I would 100% recommend this platform to friends

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i love brian please give my boy a…
i love brian please give my boy a raise, he be working non stop

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Elijah was a great help
Elijah was a great help, he knew all of his stuff

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10/10 Customer Service
They didn't make me feel stupid and did it all for me so I didn't have to . I just wanted to set up a cross playable server on Minecraft. Very affordable, easy to navigate. The talk to a human thing was amazing, please give BRIAN all the props.

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Brian was quick and informative
Brian was quick and informative, I truly felt relieved and relaxed having him help me get my server back up and running seamlessly. I just want to give a personal thanks to Brian

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Nikola was very kind!
Nikola was very kind, helpful, and informative. I got service within one minute and it was solved in less than 10. I appreciate the help.

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These guys make life easy when you're…
These guys make life easy when you're trying to game with the fellas!

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Had a problem with my server but resolved quickly!
Had a problem with my server but thanks to Nikola it was quickly resolved, great customer service!

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Nikola helped me find what was causing…
Nikola helped me find what was causing a error in my game. Super helpful!

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great hospitality
Brandon did his best to be as helpful as possible with my hiccups surrounding the server. Although we haven't reached a solution yet, I am confident everything is being explored in order to get the server up and running again.

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Really helpful guy
Really helpful guy. Brian the iron golemn was a great help.

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Nikola was very clear and fast
Nikola was very clear and fast, helped me resolve a simple update issue with clear instructions. Responded very quickly.

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Support Team
I was having trouble with my server and the Support Team at SimpleGameHosting helped me alot in regard to server maintenance, modpack problems and other miscellaneous issues. The main person who helped me was an agent called Nikola, I strongly recommend him/her to new users as they are amazing.

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