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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the word go this company could not have been more helpful. Good communication answered my query very quickly delivered the mats within agreed time scale. They were very well finished fitted perfe... Ver más

Valorada con 4 estrellas sobre 5

Positive points are, the mats are gorgeous. I chose Grey with Orange trim to match my interior and exterior and they look stunning. Negative points are, the initial order email states I'd recei... Ver más

Valorada con 1 estrellas sobre 5

3 weeks delivery only to receive half the mats for the car, on top of this the 'premium' mats are poor quality with over cut in areas, unfinished and threading edges. Additionally, the smell of the ru... Ver más

Valorada con 5 estrellas sobre 5

Bought odourless rubber mats and boot liner for a new Range Rover Sport . Very fairly priced and great quality. Rubber is quite thick and mats fit perfectly. Great communication on delivery . R... Ver más

Información sobre la empresa

  1. Tienda de accesorios para automóviles

Información proporcionada por diversas fuentes externas

Simply Car Mats are the UKs leading supplier of car mats and floor mats. Superior quality and design at an affordable price.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

986 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 23% de las opiniones negativas

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3,8

Todas las opiniones

(986)

51 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Really careful checking procedure before order was passed for manufacture to ensure a perfect fit for my vehicle. I was told upfront that they were extremely busy and therefore the delivery would be about 2 weeks which I always appreciate. Prompt communication of delivery too. Cannot fault on service.

13 de mayo de 2024
Valorada con 4 estrellas sobre 5

Foot Matts for Merc C Class

So the matts I received for my 2017 Merc C Class Coupe were of a very high quality and exactly as I wanted them. The driver's matt does not quite fit - I can only get on of the poppers to click into place. Otherwise, very good. They look awesome!

25 de abril de 2024
Valorada con 1 estrellas sobre 5

I purchased a boot liner for my BMW…

I purchased a boot liner for my BMW estate car which was delivered in November last year.
I installed it as per the website instructions as nothing came with the liner and used the Auto Glam Tar remover where the hooks attached to clean the area.
By mid December the hooks had failed and the liner collapsed allowing dog hair and mud to get into the boot I was trying to protect.
Its now 20 weeks later and I still have not received the promised replacement hooks and pads to rectify the issue I have chased and chased this company and I have every single email relating to the issue where I have been told that "The Factory" have said they have been posted. The absolute worst "Customer Service" I have ever received. I use my car every day to take my dogs out and as a consequence of the liner failing my boot is filthy and the liner is crushed. A complete waste of my money. They have had my money and do not care that I have waited and waited to have the issue resolved. I have requested that they call me but not surprisingly they ignored my request.

14 de mayo de 2024
Opinión espontánea
Logotipo de Simplycarmats

Respuesta de Simplycarmats

Hi Evelyn,
We’re sorry you’re having an issue with the liner and our team are looking into this.
Please contact our customer service team here sales@simplycarmats.co.uk so this can be resolved for you.
Kind Regards
SCM Customer Support

Valorada con 1 estrellas sobre 5

Nothing arrived yet

Nothing arrived yet

17 de abril de 2024
Logotipo de Simplycarmats

Respuesta de Simplycarmats

Hi Stephen, thank you for your review. Quilted liners are very intricate to manufacture and take around 13-18 working days to manufacture, your order is on its 9th working day. I can see this was explained in an email sent to you on 19th April.
Your order should be dispatched very soon.

Thank for your patience whilst we manufacture your order, the liners are well worth the wait.

You can reach us here if you have any further questions
sales@simplycarmats.co.uk

Kind Regards
Simply Car Mats

Valorada con 5 estrellas sobre 5

Quilted boot liner

We have recently received a quilted boot liner for our X2. It fits perfectly and are delighted with the quality. The service has been excellent throughout and Dan responded very promptly and very positively with the queries we raised. We would thoroughly recommend.

3 de mayo de 2024
Opinión espontánea

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