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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service once again , twice in 6 months ! . Won’t hesitate in using Simply Car Mats in the future. Customer service second to none and the boot liner fits perfectly! 👍. Shame the experience... Ver más

Valorada con 5 estrellas sobre 5

Customer service is top notch with a product to match! I had to ask a question and delayed an order wait for a photo from the car garage, this left less time to get the product made and they still man... Ver más

Valorada con 3 estrellas sobre 5

I was disappointed in the quality of the boot liner - the material wasn't as thick as I expected Also a diagram showing where which parts should fit and labelling of the parts would have been h... Ver más

Valorada con 5 estrellas sobre 5

Third boot liner from Simplycarmats and another excellent product/service. Have now bought liners for Volvo XC90, Tesla Model Y and Volvo XC60 and they are excellent because the attention to detail in... Ver más

Información sobre la empresa

  1. Tienda de accesorios para automóviles

Información proporcionada por diversas fuentes externas

Simply Car Mats are the UKs leading supplier of car mats and floor mats. Superior quality and design at an affordable price.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

973 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 45% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

It looks like scam

It looks like scam, I ordered online but never received my car mat. When I emailed them they told me I need to pay extra money. I asked them for refund but they never sent me a refund. Be careful ‼️

17 de diciembre de 2024
Opinión espontánea
Logotipo de Simplycarmats

Respuesta de Simplycarmats

Thank you for the review. It’s important to point out that we have sent your order out twice to Ireland and twice you haven’t paid the excise duty due on the order, even after being promoted by the courier and us.

Since leaving Brexit all items shipped from the UK have Excise Duty to be paid. This is something out of our control and not an additional payment from us.

Your order is currently in a warehouse in Ireland awaiting for the duty to be paid. If it’s not paid the item will be returned to us a third time.

SCM Customer Services

Valorada con 5 estrellas sobre 5

Quality mats, great service

I ordered a set of front and rear mats for my van.

Upon delivery, I noticed that the wrong rear mat had been sent (a 2-piece mat was deliverd when a 1-piece was ordered). I was also missing the front mat.

I emailed the support email address and had a response soon afterwards. The front mat was sent out quickly and the new rear mat was made and sent out with no fuss.

The mats are of great quality and fit very well.
Overall, great mats but more importantly superb customer service. 10/10.

15 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great tailored to fit boot liner

Great quality boot liner that has been tailored to fit the vehicle. Not the cheapest but the quality is great and worth the asking price.
You definitely get what you pay for.

19 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Service was almost too quick

Service was almost too quick. I discovered my car had mats already installed, and I tried to cancel the order, but was unable to do so. So I am happy because these mats are better than those already in the car.

15 de noviembre de 2024
Valorada con 1 estrellas sobre 5

Destructive velcro fittings is not anacceptable solution

bought some floor mats for my Tesla Model 3 - what interested me about this is that they advertised velcro fittings specific for each car.

That's quite unusual for floor mats for Tesla so that definitely influenced my decision to go ahead and buy this product.

What transpired when I received the pads is that this company solution is a destructive plastic screw that they want me to screw on the floor of my car. For reference the screw is about 1cm long and quite think.

How this is acceptable or a viable solution is beyond me. Of course because the claim this is a custom made product they won't take refunds.

So morale of the story.. don't waste your money.

Ps. in answer to your comment, you have absolutely no idea what the Tesla Model 3 looks like. The carpet is about 1mm thick and you screw is 1cm. how on earth do you intend me to screw that into the floor lining?

6 de diciembre de 2024
Opinión espontánea
Logotipo de Simplycarmats

Respuesta de Simplycarmats

The mats you were sent are exactly what you ordered and correct for your car. The velcro pads you have been sent screw into the carpet pyle in the footwell, because you lack any other method of fixing these to the floor. They are entirely optional, as the anti-slip backing of the mats and the accurate tailored fit will keep them in position also. You have already been advised of these details.

Valorada con 5 estrellas sobre 5

Good Service - Good Product

Finding the correct mats for a friends vehicle as a gift was a nightmare but after contacting the company by e-mail their response was immediate and answered my query. I was then able to order the correct product which came within the time frame advised. Good service - very pleased.

12 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Exceptional customer care

What always makes an experience great is the feeling that staff care about customer service and in my case the care was exceptional.

2 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

After placing an order several weeks…

After placing an order several weeks ago, and requesting either refund or sorting the order out, as of 5th November 2024 I’ve still not received my order, the problem lies with the delivery company who are totally useless,,but it’s up to the supplier to sort not me

15 de octubre de 2024

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