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simply plants Opiniones 

159
•
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Seamless purchase, easy website, fast delivery and extremely well packaged. Plants lovely and healthy, can't ask for more. Excellent value for money. Highly recommended.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gorgeous, healthy plants delivered quickly. Good price and much larger than I expected. Packaged well to ensure they were not damaged in transit.

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The rose came super quick and well packaged! However it has black spot, so I’m hoping it won’t affect my other two climbing roses

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Valorada con 5 estrellas sobre 5

The company responded very quickly to my concern about the ‘dead’ looking plants that arrived. I’m assuming that as they are digitalis they are dormant but I would have expected to see some sign of li... Ver más

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Información sobre la empresa

Escrito por la empresa

At simply plants, we believe gardening should feel simple. We take the confusion out of buying plants online, replacing it with clear guidance, easy choices, and plants that grow with confidence. Whether you’re new to gardening or short on time, we’re here to help you get it right, without the guesswork. No jargon. No overwhelm. Behind simply plants is the trusted team at Hedges Direct, bringing years of expertise, high quality plants and reliable delivery. So you get the best of both worlds, expert knowledge, made simple.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

159 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(159)

159 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Badly cared for plants

The plants I received were clearly not well looked after before I received them. They were weak and pale. I bought roses but the plants were very small and not well cared for. They appear to have now recovered a few month later but only because I have tended to them daily. I would never buy from here again.

30 de agosto de 2026
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Respuesta de simply plants

Hi Louise,

Thank you for taking my call this afternoon, it was lovely chatting with you.

As discussed on the call, I apologise for the inconvenience caused by this. This is not the level of quality we expect for our customers.

I have now emailed you with some additional information.

I look forward to hopefully rectifying this situation for you.

Hannah, Customer Care

Valorada con 5 estrellas sobre 5

Thank you for making sure my plants got…

Thank you for making sure my plants got to me in one piece 🥳good size plant planed up in to big pot on my patio can’t wait for them to flower again next year

14 de julio de 2026
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Respuesta de simply plants

Hi Tracy,

Thank you so much for your lovely review!

We’re delighted to hear your plants arrived safely and that you’re pleased with their size and quality.

It sounds like they’re settling in nicely on your patio! We hope you enjoy seeing them bloom again next year.

Hannah, Customer Care 🌿

Valorada con 5 estrellas sobre 5

Excellent service.

The quality of the product is excellent. MY original order could not be fulfilled but Simply Plants advised me of a suitable alternative, at the same cost, which met my needs. The next day delivery service was excellent.

27 de agosto de 2026
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Respuesta de simply plants

Hi Costello,

Thank you for your fantastic review!

We’re delighted to hear you’re pleased with the quality of your plant and that we were able to provide a suitable alternative for your original order.

It’s great to know the next-day delivery service was excellent too.

Hannah, Customer Care 🪴

Valorada con 5 estrellas sobre 5

Plants arrived fast and in good…

Plants arrived fast and in good condition. I’m a happy customer as I have bought plants mail order before from other companies and they’ve not been good. Thank you

26 de agosto de 2026
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Respuesta de simply plants

Hi,

Thank you so much for your lovely review!

We’re delighted to hear your plants arrived quickly and in good condition. We really appreciate your kind words and hope you enjoy your plants!

Hannah, Simply Plants 🌱

Valorada con 5 estrellas sobre 5

Kept informed on order and delivery was…

Kept informed on order and delivery was on time and the driver was very pleasant

25 de agosto de 2026
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Respuesta de simply plants

Hi,

Thank you for your lovely review!

We’re delighted to hear you were kept informed throughout your order and that your delivery arrived on time.

Thank you for choosing Simply Plants!

Hannah, Customer Care 🌿

Valorada con 5 estrellas sobre 5

Our plant arrived right as promised

Our plant arrived right as promised. It looks good. We are pleased with our experience.

24 de agosto de 2026
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Respuesta de simply plants

Hi Kathleen,

Thank you so much for your lovely review!

We’re delighted to hear your plant arrived right on time and in good condition. It’s wonderful to know you’re pleased with your experience.

We really appreciate your support and hope you enjoy watching your plant grow!

Hannah, Customer Care 🌿

Valorada con 5 estrellas sobre 5

Prompt delivery& plant in good…

Prompt delivery& plant in good condition.

24 de agosto de 2026
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Respuesta de simply plants

Hi Elizabeth,

Thank you for your review!

We’re pleased to hear your plant arrived promptly and in good condition. We really appreciate your feedback and hope you enjoy your new plant.

Hannah, Customer Care 🌿

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service

20 de julio de 2026
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Respuesta de simply plants

Hi Maureen,

Thank you so much for your lovely feedback!

We’re delighted to hear you received great customer service. We really appreciate your kind words and hope to welcome you back again soon!

Hannah, Customer Care🌿

Valorada con 5 estrellas sobre 5

First time ordering from Simply Plants

First time ordering from Simply Plants. I was very impressed with their website which was easy and quick to navigate. The vast availability of flowers, plants, shrubs was brilliant, I was looking specifically for Hydrangers, I love them. Found their ground breaker variety and ordered one of each plus a bluebird lacecap I think it is. I ordered Saturday 48hrs tracking and they have arrived promptly today. Firstly I need to mention the packaging Wow so secure, huge box no movement in plants and stood upright individually, very impressed. The condition of all three plants were fantastic, moist soil, lots of current and new growth best postal plants I have ordered Fact!. I will definitely be ordering again and I highly recommend this company, service and products... Genuinely first class Thankyou.

25 de agosto de 2026
Opinión espontánea
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Respuesta de simply plants

Hi Sarah,

Thank you so much for your fantastic review!

We’re absolutely delighted to hear how impressed you were with your first order from Simply Plants, from navigating our website to the range of Hydrangeas available.

It’s wonderful to hear that your plants arrived safely, well packaged and in such great condition.

We really appreciate your kind words and recommendation, and we look forward to welcoming you back for your next order!

Hannah, Customer Care 🌿

Valorada con 3 estrellas sobre 5

They sent me a plant that was awful…

They sent me a plant that was awful quality. I requested a refund and they let me keep it. Then I received another plant??? Very confused

The customer service is very helpful though and very friendly and resolved everything promptly

24 de julio de 2026
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Respuesta de simply plants

Hi Jana,

Thank you for taking my call and for taking the time to leave us feedback.

I'm sorry for the confusion surrounding your order and the quality of the plant you originally received. I completely understand how confusing it must have been to receive another plant after requesting a refund.

I'm pleased we were able to speak and clarify everything, and I apologise again for the confusion caused.

Hannah, Customer Care

Valorada con 5 estrellas sobre 5

Great quality plants

Great quality plants. Arrived in perfect I'm. And good value for money. I'm very happy. Akmm

21 de agosto de 2026
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Respuesta de simply plants

Hi Caroll,

Thank you so much for your lovely review!

We’re delighted to hear you were so pleased with the quality of your plants, their condition on arrival and the great value for money. It’s fantastic to know you’re happy with your purchase!

We hope to see you shopping with us at Simply Plants again soon.

Hannah, Customer Care 🌿

Valorada con 5 estrellas sobre 5

Ordered one day delivered the next

Ordered one day delivered the next, well packaged and plants look in good condition. Very pleased with price quality and delivery.

21 de agosto de 2026
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Respuesta de simply plants

Hi,

Thank you for your lovely review!

We’re delighted to hear that your order arrived the very next day, well packaged and in good condition.

It’s fantastic to know you were pleased with the price, quality and speedy delivery. Thank you for choosing Simply Plants!

Hannah, Customer Care 🌿

Valorada con 5 estrellas sobre 5

Plants were very healthy of a decent…

Plants were very healthy of a decent size & packed properly

20 de agosto de 2026
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Respuesta de simply plants

Hi Diane,

Thank you for your lovely review!

We’re delighted to hear that your plants arrived healthy, a good size and well packaged.

We really appreciate your support and hope your plants continue to grow and thrive! Thank you for choosing Simply Plants.

Hannah, Customer Care 🌱

Valorada con 5 estrellas sobre 5

Good service

Good service, nice healthy plant, well packaged and presented.

20 de agosto de 2026
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Respuesta de simply plants

Hi Maggie,

Thank you for your lovely review!

We’re delighted to hear you were happy with the service and that your plant arrived healthy, well packaged and nicely presented.

We really appreciate your support and hope your plant continues to thrive! Thank you for choosing Simply Plants.

Hannah, Customer Care 🪴

Valorada con 5 estrellas sobre 5

Super speedy delivery of carefully…

Super speedy delivery of carefully packed healthy plants. Very impressed. I will certainly use this company again

19 de agosto de 2026
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Respuesta de simply plants

Hi Catherine,

Thank you so much for your fantastic review!

We’re delighted to hear you were impressed with the speedy delivery and that your plants arrived healthy and carefully packaged.

It’s wonderful to know you’ll be using Simply Plants again. We really appreciate your support and look forward to helping you with your next order!

Hannah, Customer Care 🪴

Valorada con 5 estrellas sobre 5

Super quick delivery

Super quick delivery

19 de agosto de 2026
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Respuesta de simply plants

Hi,

Thank you for your lovely review!

We’re delighted to hear you were impressed with the speedy delivery.

We really appreciate your support and hope you enjoy watching your plants grow and thrive!

Hannah, Customer Care 🪴

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order. Quick delivery. Plant in excellent condition when it arrived Great price

18 de agosto de 2026
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Respuesta de simply plants

Hi Jennifer,

Thank you so much for your fantastic review!

We’re delighted to hear that you found the ordering process easy, the delivery quick, and that your plant arrived in excellent condition.

We’re also pleased you were happy with the price. We really appreciate your support.

Hannah, Customer Care 🌱

Valorada con 5 estrellas sobre 5

Good to deal with

4 de julio de 2026
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Respuesta de simply plants

Hi Robert,

Thank you for your kind review!

We really appreciate your feedback. We hope to have the opportunity to help you again in the future.

Hannah, Customer Care 🪴

Valorada con 5 estrellas sobre 5

Great experience

Great prices, fast delivery. A***

18 de agosto de 2026
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Respuesta de simply plants

Hi Hayley,

Thank you for your fantastic review!

We’re so pleased to hear you were happy with our prices and fast delivery. We really appreciate your support.

We hope to see you shopping with us again soon.

Hannah, Customer Care 🌿

Valorada con 1 estrellas sobre 5

Absolutely dreadful- I know it’s hot…

Absolutely dreadful- I know it’s hot but plants arrived dead and partly dead. Should never have been despatched and order not accepted if they cannot guarantee good condition

17 de agosto de 2026
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Respuesta de simply plants

Hi Carol,

Thank you for taking the time to leave us a review.

I’m sorry to hear about the condition in which your plants arrived. This is certainly not the quality we expect from our products.

I did try to call you this morning, but unfortunately I was unable to reach you. I have now sent you an email regarding this issue, and I hope to speak with you soon so we can resolve this for you.

Hannah, Customer Care

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